Technical Support Engineer

We are seeking a highly skilled Technical Support Engineer with expertise in mechanical engineering, nanotechnology, and proficiency in CAD and SolidWorks design. This role involves collaborating with cross-functional teams to ensure optimal product designing of products made by the company.

Key Responsibilities:

• Design & Modeling: Utilize CAD and SolidWorks to create, modify, and optimize 3D models, assemblies, and technical drawings for mechanical components and nanoscale systems.

• Product Development Support: Collaborate with R&D and engineering teams to provide feedback on product design, functionality, and performance based on customer interactions and field data.

• Documentation: Prepare detailed technical reports, user manuals, and knowledge base articles to support customers and internal teams.

• Testing & Validation: Conduct testing and validation of mechanical and nanotechnology components to ensure compliance with specifications and industry standards.

• Continuous Improvement: Identify opportunities to enhance product reliability, usability, and customer experience through proactive problem-solving and innovation.

Required Qualifications:

Education: Bachelor’s degree in Mechanical Engineering or a related field. A Master’s degree in Nanotechnology is a plus.

Experience: 

• 1 year of experience in technical support, mechanical engineering, or nanotechnology.
• Proven expertise in designing and modeling using CAD and SolidWorks.
• Hands-on experience with mechanical systems and nanotechnology applications.

Technical Skills:

• Advanced proficiency in CAD and SolidWorks for 2D/3D design and simulation.
• Strong understanding of mechanical engineering principles (e.g., thermodynamics, fluid dynamics, materials science).
• In-depth knowledge of nanotechnology, including nanomaterials, nanofabrication, and characterization techniques.

Soft Skills:

• Excellent communication and interpersonal skills to interact with cross-functional teams.
• Multilanguage proficiency is preferred (English/ Hindi)
• Strong problem-solving and analytical skills to address complex technical challenges.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Certifications: SolidWorks certification (e.g., CSWA, CSWP) is highly desirable. Additional certifications in nanotechnology or mechanical engineering are a plus.

Preferred Qualifications:

• Experience in roles within the mechanical or nanotechnology industry.
• Knowledge of other CAD tools (e.g., AutoCAD, Fusion 360) or simulation software (e.g., ANSYS, COMSOL).
• Familiarity with industry standards and regulations in mechanical engineering and nanotechnology.

Work Environment:

• On-Site role
• Collaborative team environment with opportunities for professional growth.

To Apply:

Please submit your resume, a cover letter highlighting your experience in mechanical engineering, nanotechnology, and CAD/SolidWorks, and any relevant certifications to research@greenbotz.co.