Technical Support DB2 Ops

About Position:

We are looking for a passionate and proactive Site Reliability Engineer (SRE) to join our CloudOps team. This role is ideal for individuals early in their careers (0–4 years of experience) who want to work at the intersection of software engineering and systems operations. The successful candidate will be involved in monitoring, incident handling, database and network administration, and ensuring the reliability, scalability, and performance of our cloud-native services.

• Role: Technical Support DB2 Ops

• Location: Pune, Nagpur, Kochi, Indore, Hyderabad

• Experience: 2-5 yrs

• Job Type: Full Time Employment

What You'll Do:

• System Reliability & Uptime:

  Monitor production systems and infrastructure for reliability, availability, and performance. Define and measure SLOs/SLIs and take action to maintain error budgets. Participate in capacity planning, system scaling, and tuning.

• Incident Handling & Response:

  Participate in on-call rotation to handle high-priority incidents. Investigate root causes and drive post-mortem analysis (RCA documentation). Build and maintain incident playbooks and operational runbooks.

• Automation & Tooling :

  Automate repetitive tasks using scripting (Bash, Python) or IaC tools (Terraform, Ansible). Contribute to CI/CD pipelines and deployment automation.

• Cloud Infrastructure Management:

  Operate and maintain cloud environments (IKS/AWS/Azure). Manage resource provisioning, networking, and storage components. Implement cloud best practices in cost management, security, and high availability.

• Database & Network Administration:

  Perform basic administration of Relational databases (IBM DB2/MySQL/PostgreSQL). Monitor and optimize DB performance and reliability. Configure and troubleshoot networking issues (DNS, firewalls, routing, VPN).

• Observability & Monitoring :

  Set up alerts, dashboards, and logs using tools like Prometheus, Grafana, ELK Stack, Datadog, or Cloud-native tools. Help maintain and improve observability pipelines.

Expertise You'll Bring:

• Bachelor’s degree in Computer Science, IT, or equivalent.
• 0–4 years of experience in DevOps, CloudOps, or SRE roles.
• Foundational experience with Linux/Unix systems.
• Hands-on exposure to cloud platforms (IKS, AWS, GCP, or Azure).
• Understanding of networking and databases.
• Strong troubleshooting and problem-solving skills.
• Certifications in IKS/AWS/GCP/Azure, Linux, or DevOps.
• Familiarity with Kubernetes, Docker, or service mesh architectures.
• Experience with incident tracking tools (ServiceNow, Jira, PagerDuty, Safesforce).
• Understanding of Git, CI/CD workflows, and observability stacks.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Inclusive Environment:

Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We offer hybrid work options and flexible working hours to accommodate various needs and preferences.
• Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.

Our company fosters a values-driven and people-centric work environment that enables our employees to:

• Accelerate growth, both professionally and personally
• Impact the world in powerful, positive ways, using the latest technologies
• Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
• Unlock global opportunities to work and learn with the industry’s best

Let’s unleash your full potential at Persistent

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”