Technical Project Manager

About Rocketlane

Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation.

Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisfaction across industries.

We’re a close-knit team of over 100 passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners.

What will you do?

We're looking for a Technical Project Manager to lead internal product development initiatives at Rocketlane. You'll be the connective layer between engineering, product, design, QA, and security teams - ensuring seamless coordination, timely delivery, and continuous process improvement. You'll be an engineer's trusted partner in driving projects from concept to production.

This is a high-impact role where you'll own the entire project lifecycle, orchestrate cross-functional alignment, and be the go-to person for surfacing blockers, improving processes, and ensuring we ship great features on time.

What You'll Do

Project Orchestration & Execution

• Lead end-to-end execution of internal product development projects across design, implementation, testing, and release phases

• Own project timelines, dependencies, and risk management using Rocketlane as your command center along with AI tools

• Coordinate cross-functional teams of 8-10 people, including engineers, designers, QA, product managers, and security specialists

• Break down complex features into executable sprints and ensure smooth handoffs between teams

• Proactively identify and resolve blockers, escalating when necessary to keep projects on track

Team Alignment & Communication

• Serve as the single point of contact for project status, decisions, and escalations

• Run effective stand-ups, sprint planning, and retrospectives that drive accountability and continuous improvement

• Translate technical complexity into clear updates for leadership and stakeholders

• Ensure all team members have clarity on priorities, timelines, and expectations

• Foster a culture of transparency and collaboration across teams

Process Improvement & Team Health

• Conduct regular 1:1 meetings with squad members to understand pain points, surface complaints, and gather feedback

• Identify process bottlenecks and drive improvements to increase velocity and quality

• Champion best practices for project management, documentation, and team collaboration

• Own post-mortems for major releases and drive implementation of lessons learned

• Build and refine internal frameworks that scale with the team's growth

Escalation & Risk Management

• Act as the primary escalation point for project-related issues and conflicts

• Anticipate risks before they become problems and develop mitigation strategies

• Make tough trade-off decisions when scope, timeline, or quality are at odds

• Ensure critical issues get the right attention and resources at the right time

You should apply if

• 5-8 years of experience in technical project management, program management, or similar roles

• Strong technical acumen with the ability to understand system architecture, technical dependencies, and engineering trade-offs

• Proven track record of successfully delivering complex, cross-functional projects on time

• Experience coordinating teams where you influence without direct authority

• Exceptional organizational skills with meticulous attention to detail

• Outstanding communication skills—you can translate between technical and non-technical audiences with ease

• Ability to thrive in ambiguity and adapt quickly to changing priorities

• Strong facilitation skills for running effective meetings and driving decisions

• Data-driven mindset with the ability to track metrics and drive accountability

Nice to Have

• Experience working at fast-paced startups or high-growth companies

• Familiarity with short sprint cycles and frequent deployment practices

• Experience with continuous delivery and DevOps workflows

• Background in software engineering or technical roles

• Exposure to SaaS product development

• Certifications in Agile, Scrum, or project management methodologies

Why join us?

At Rocketlane, we’re all about building a great product and a great place to work. Here’s why you’ll actually look forward to Mondays:

• Impact and ownership: You won’t just be another cog in the machine; here, you’re more like a turbocharged engine part. Bring your ideas, make them happen.

• Work with the best: We’re a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes.

• Celebrate wins: Whether we’re hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big.

• Learn and grow: We’re all about learning—and we’re not just talking about the latest SaaS trends. You’ll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it).

• Flexibility and balance: While we love collaborating in the office five days a week, we know everyone has their own rhythm. That’s why we offer flexibility around hours—so you can bring your best energy, whether you’re an early bird or a night owl. Pajamas optional (at least outside the office).