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2.0 - 4.0 years
2 - 3 Lacs
lucknow
Remote
Team Leader would manage a team of Agents in a voice based call center environment. TL would deliver on Team KPI's, SLAs & parameters like shrinkage, attrition & other operations KPI's. TL would also act as a coach & mentor for the team.
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
Role Overview: As a Sales Team member at Equentis, your main role will involve planning your workday with a focus on contacting leads based on the importance of the Wealth Advisory funnel and their size. You will be responsible for identifying Wealth Advisory products that align with clients" investment goals and interacting with potential customers to ensure high-quality lead conversions. Additionally, you will need to proactively follow up on leads assigned by the Wealth Advisory Head, providing progress reports and mitigation plans to achieve desired results. Collaboration with the Wealth Advisory Head is essential to meet Wealth Advisory objectives. Your contribution to team performance ...
Posted 4 weeks ago
5.0 - 10.0 years
25 - 30 Lacs
bengaluru
Work from Office
Knowledge about recent tax developments and changes, including Schedules K-2/K-3 reporting requirements. Review book-to-tax adjustments and reclasses, taxable income calculations, and investor allocations. Compile and evaluate moderately complex data, computations, documentations and various tax and accounting technologies. Identify complex tax related issues and providing recommended solutions via research and/or position development. Manage client relationship by ensuring data quality, evaluate team performance, resolve issues and provide suggestions on implementation plans. Oversee tax processes by coordinating day-to-day interactions with the team, reviewing engagement work product, driv...
Posted 1 month ago
5.0 - 9.0 years
9 - 14 Lacs
gurugram
Work from Office
Job Summary: The Manager is responsible for leading and overseeing a team or department to ensure the achievement of organizational goals They plan, coordinate, and monitor day-to-day operations, drive team performance, and foster a productive work environment Key Responsibilities: Plan, organize, and manage team or department activities to meet business objectives. Set clear goals, delegate tasks, and monitor progress. Lead, motivate, and develop team members through coaching and performance management. Analyze operational performance and implement improvements. Coordinate cross-functional collaboration and communication. Manage budgets, resources, and timelines effectively. Resolve conflic...
Posted 1 month ago
4.0 - 6.0 years
7 - 11 Lacs
bengaluru
Work from Office
Roles and Responsibility Lead and manage a team of professionals to achieve business objectives and goals. Develop and implement strategies to enhance team performance and productivity. Foster a culture of excellence and continuous improvement within the team. Collaborate with cross-functional teams to drive business growth and expansion. Analyze market trends and competitor activity to identify opportunities and threats. Provide coaching and guidance to team members to develop their skills and careers. Job Requirements Proven experience as a Team Leader or similar role in the BFSI industry. Strong leadership and management skills, with the ability to motivate and inspire teams. Excellent co...
Posted 1 month ago
12.0 - 13.0 years
14 - 15 Lacs
bengaluru
Work from Office
Deloitte is looking for Team Lead - Workday to join our dynamic team and embark on a rewarding career journey Providing direction, guidance, and support to team members to help them achieve their individual and team goals. Managing team schedules, delegating tasks, and ensuring that deadlines are met. Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills. Identifying and resolving conflicts and obstacles that may impact team performance. Ensuring that team members have the necessary resources and support to perform their job effectively.The ideal candidate for this role should have strong leadership, communication, and interpersonal skills. Di...
Posted 1 month ago
3.0 - 7.0 years
4 - 8 Lacs
kolkata
Work from Office
We are looking for a skilled Team Leader to join our team in Delhi. The ideal candidate will have 3 to 7 years of experience and a strong background in BPO/Call Centre operations. Roles and Responsibility Manage and lead a team of customer service representatives to achieve high levels of customer satisfaction. Develop and implement effective training programs to enhance team performance. Monitor and analyze customer feedback to identify areas for improvement. Collaborate with other departments to ensure seamless operations and resolve issues promptly. Coach and mentor team members to improve their skills and productivity. Ensure compliance with company policies and procedures. Job Requireme...
Posted 1 month ago
3.0 - 8.0 years
6 - 10 Lacs
gurugram
Work from Office
We are looking for a skilled Team Leader Operations / International with 3 to 8 years of experience to join our team at TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED, located in the BPO / Call Centre industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement strategies to improve customer satisfaction and loyalty. Lead and motivate a team of professionals to achieve exceptional results. Analyze performance metrics and provide feedback to enhance team performance. Collaborate with cross-functional teams to achieve business objectives. Ensure compliance with company policies and procedures. Job Requirements Proven exper...
Posted 1 month ago
6.0 - 10.0 years
5 - 9 Lacs
hyderabad
Work from Office
We are looking for a skilled Team Leader to join our team in the Domestic sector. The ideal candidate will have 6 to 10 years of experience and be based in TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED. Roles and Responsibility Lead and manage a team of domestic operations to achieve business objectives. Develop and implement strategies to improve team performance and productivity. Collaborate with cross-functional teams to drive business growth and expansion. Analyze market trends and competitor activity to identify opportunities and threats. Provide coaching and training to team members to enhance their skills and knowledge. Monitor and control expenses to ensure cost-effectiveness and b...
Posted 1 month ago
6.0 - 10.0 years
3 - 7 Lacs
bengaluru
Work from Office
We are looking for a skilled Team Lead with 6 to 10 years of experience to join our team in the Domestic sector. The ideal candidate will have a strong background in BPO/Call Centre operations and excellent leadership skills. Roles and Responsibility Manage and supervise a team of customer service representatives to achieve high levels of customer satisfaction. Develop and implement effective training programs to enhance team performance and productivity. Analyze customer feedback and provide insights to improve overall customer experience. Collaborate with other teams to resolve complex customer issues and improve process efficiency. Monitor and control attrition rates to ensure team stabil...
Posted 1 month ago
3.0 - 7.0 years
4 - 8 Lacs
kolkata
Work from Office
We are looking for a skilled Team Leader with 3 to 7 years of experience to join our team at TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED, playing a crucial role in driving business growth and leading high-performing teams. The ideal candidate will have a strong background in BPO/Call Centre operations and excellent leadership skills. Roles and Responsibility Lead and manage a team of customer service representatives to achieve sales targets and improve customer satisfaction. Develop and implement effective strategies to enhance team performance and productivity. Coach and train team members to improve their skills and knowledge. Monitor and analyze team metrics to identify areas for impr...
Posted 1 month ago
6.0 - 9.0 years
6 - 10 Lacs
thane
Work from Office
We are looking for a skilled Team Leader with 3 to 7 years of experience to join our team at TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED, playing a crucial role in driving business growth and leading high-performing teams. The ideal candidate will have a strong background in BPO/Call Centre operations and excellent leadership skills. Roles and Responsibility Lead and manage a team of customer service representatives to achieve sales targets and improve customer satisfaction. Develop and implement effective strategies to enhance team performance and productivity. Coach and train team members to improve their skills and knowledge. Monitor and analyze team metrics to identify areas for impr...
Posted 1 month ago
1.0 - 2.0 years
3 - 7 Lacs
lucknow
Work from Office
Adda247 is looking for Team Lead-Customer Support to join our dynamic team and embark on a rewarding career journey A Team Lead is a professional who is responsible for leading, guiding, and supervising a team of employees to achieve specific goals and objectives Some of the key responsibilities of a Team Lead include:1 Providing direction, guidance, and support to team members to help them achieve their individual and team goals Managing team schedules, delegating tasks, and ensuring that deadlines are met Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills Identifying and resolving conflicts and obstacles that may impact team performance E...
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
hyderabad
Work from Office
DAZN Group is looking for BAO - Traffic Executive Lead to join our dynamic team and embark on a rewarding career journey A Team Lead is a professional who is responsible for leading, guiding, and supervising a team of employees to achieve specific goals and objectives Some of the key responsibilities of a Team Lead include:1 Providing direction, guidance, and support to team members to help them achieve their individual and team goals Managing team schedules, delegating tasks, and ensuring that deadlines are met Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills Identifying and resolving conflicts and obstacles that may impact team performa...
Posted 1 month ago
6.0 - 11.0 years
9 - 12 Lacs
pune
Work from Office
Apply Link - https://job-boards.greenhouse.io/agoda/jobs/6886729 The Opportunity: Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Pune , you will support both determined business objectives (KPIs) as well as acting as a motivator and decision maker to ensure that the group is working efficiently and in unity. In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to s...
Posted 1 month ago
1.0 - 5.0 years
1 - 3 Lacs
noida
Work from Office
We are looking for a highly motivated and experienced Team Member to join our team in the BPO industry. The ideal candidate will have 1 to 5 years of experience. Roles and Responsibility Collaborate with team members to achieve common goals and objectives. Develop and implement effective strategies to improve team performance. Provide excellent customer service and support to clients and customers. Analyze and resolve complex problems and issues efficiently. Maintain accurate records and reports of team activities and progress. Participate in training and development programs to enhance skills and knowledge. Job Requirements Strong communication and interpersonal skills are essential. Abilit...
Posted 1 month ago
3.0 - 8.0 years
4 - 8 Lacs
gurugram
Work from Office
Roles and Responsibility Lead and manage a team of professionals to achieve business objectives and goals. Develop and implement strategies to enhance team performance and productivity. Foster a culture of excellence and continuous improvement within the team. Collaborate with cross-functional teams to drive business growth and expansion. Analyze market trends and competitor activity to identify opportunities and threats. Provide coaching and guidance to team members to develop their skills and careers. Job Requirements Strong leadership and management skills, with the ability to motivate and inspire teams. Excellent communication and interpersonal skills, enabling strong relationships with ...
Posted 1 month ago
8.0 - 13.0 years
25 - 30 Lacs
chennai
Work from Office
For internal job postings, you can remove that introduction text below At Daimler Buses, we shape the future of mobility around the globe and create real impact together As the world's leading bus manufacturer, we not only develop and build the best buses, but also advance the entire local public transport and travel sector with intelligent and innovative services We take responsibility for liveable cities and work to make our vision of sustainable and future-proof mobility a reality, As a subsidiary of Daimler Truck AG, we form a central part of the Daimler Truck global production network We work for everyone who moves the world that is our common drive at Daimler Truck, Become part of our ...
Posted 1 month ago
10.0 - 15.0 years
4 - 8 Lacs
bengaluru
Work from Office
Gravitye Steel Structures is looking for Team Lead to join our dynamic team and embark on a rewarding career journey A Team Lead is a professional who is responsible for leading, guiding, and supervising a team of employees to achieve specific goals and objectives Some of the key responsibilities of a Team Lead include:1 Providing direction, guidance, and support to team members to help them achieve their individual and team goals Managing team schedules, delegating tasks, and ensuring that deadlines are met Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills Identifying and resolving conflicts and obstacles that may impact team performance ...
Posted 1 month ago
4.0 - 9.0 years
3 - 7 Lacs
hyderabad
Work from Office
Support Team Manager We are looking for a dedicated and experienced Support Team Manager to oversee the management of our People Support Jira system and to lead the development of a comprehensive knowledge base. In this role, you will be responsible for ensuring that our internal support processes run smoothly, efficiently, and deliver the highest level of service to our team members. You will work closely with various departments to build a robust knowledge base that will serve as a key resource for all employees. Key Responsibilities: Jira System Management: Oversee and manage the People Support Jira system, ensuring tickets are tracked, prioritized, and resolved in a timely manner Team Ma...
Posted 1 month ago
7.0 - 11.0 years
9 Lacs
hyderabad
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Bus & Technology Delivery Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help ba...
Posted 1 month ago
7.0 - 11.0 years
9 Lacs
hyderabad
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Bus & Technology Delivery Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help ba...
Posted 1 month ago
12.0 - 15.0 years
8 - 12 Lacs
ahmedabad
Work from Office
Project Role : Financial Planning & Analysis Representa Project Role Description : Drive performance, strategic analysis and identification and correction of financial or operational concerns. Provide financial analysis to aid in decisions pertaining to the profitability and financial health of the organization. Must have skills : SAP Vendor Invoice Management Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Financial Planning & Analysis Representative, you will drive performance and strategic analysis while identifying and correcting financial or operational concerns. Your typical day will involve pro...
Posted 1 month ago
13.0 - 18.0 years
7 - 11 Lacs
bengaluru
Work from Office
About The Role Skill required: Sales Operations - Sales Enablement Designation: PPSM Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? As the Team Lead, and a key member of the Sales Operations Transformation team, this role focuses on leading transformation and optimizing the sales operations functions of external clients by reimagining existing delivery processes and operating models. The resource will work on transformation across end-to-end sales lifecycle processes and lead initiatives that enhance efficiency, effectiveness, customer experience and insight-driven decision-making.End-to-End Transformation Leadership:Manage complex, large-scale ...
Posted 1 month ago
5.0 - 10.0 years
12 - 17 Lacs
bengaluru
Work from Office
freshworks is looking for Senior Manager - Sales to join our dynamic team and embark on a rewarding career journey A Senior Manager in Sales is a high-level professional who oversees the sales department within an organization They are responsible for leading and managing a team of sales professionals to achieve sales targets, drive revenue growth, and build strong customer relationships Here are some key responsibilities associated with the role of a Senior Manager in Sales:Strategy Development: Senior Sales Managers collaborate with senior leadership to develop sales strategies and set goals aligned with the overall business objectives They analyze market trends, customer needs, and compet...
Posted 1 month ago
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