158 Team Performance Jobs - Page 6

Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Cloud Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configurations across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure efficient communication within the team.- Implement process improvements to enhance team performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Network Operations.- Strong understanding of network protocols and technologies.- Experience in network troubleshooting and problem resolution.- Knowledge of network security principles.- Good To Have Skills: Experience with network automation tools. Additional Information:- The candidate should have a minimum of 5 years of experience in Cloud Network Operations.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Skill required: Payroll - Payroll Process Design Designation: Payroll Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do This role involves a deeper understanding of Payroll Admin and leveraging expertise to solve specific problems pertaining to payroll. The role includes managing and leading a team of employees, communicating company goals, safety practices, and deadlines to the team, motivating team members, assessing performance, and providing help to management, including hiring and training. The role also involves keeping management updated on team performance and communicating concerns and policies among management and team members.Primary Responsibilities / Accountabilities:Delivery & Client Management:Ensure adherence to designed processes, understand existing metrics, liaise with the Service Management Team, plan and monitor volume allocation strategies, create and implement governance mechanisms, Subject Matter Expertise / Training / Updates / Quality / Documentation:In-depth understanding of Payroll Processes, support in Knowledge Transfer, communicate and implement relevant process knowledge changes, ensure all process documentation is maintained, work on robust internal quality controls, escalate issues when necessary, and actively participate in process-related business meetings2.Collaboration:Participate in various internal or client initiatives, liaise with Accenture Local IT, and work collaboratively with all internal and third-party stakeholders2.Team Management & Team Development:Recruit and onboard new team members, ensure the team is adequately staffed, manage and improve people performance, create a performance-driven competitive culture, conduct regular training, engage with the team, perform talent reviews, develop subject matter experts, ensure succession planning, enhance team morale, and be the first point of contact for escalation and resolution. What are we looking for Functional Competencies:Extensive experience in Payroll ProcessesClear understanding of existing metrics and how they are measuredBusiness Process ImplementationStrong MS Office and Excel skillsClient Interfacing skills (Email & Phone)English language proficiencyProficient with Business Excellence PracticesEducation Qualification:Essentials:Bachelors degree (Any discipline)Desirable:HR Domain Certification / Payroll Certification, Knowledge and experience of Success Factors Employee Central ModuleExperience:Essentials:6 - 7 years of industry experience, 4+ years of Payroll Admin Processes experience, 1+ years of team handling experience, experience of working on Payroll Systems and CRM/Workflow tools, client/stakeholder engagement in outsourcing environmentDesirable:Working knowledge of Success Factors, new process transition, payroll experience for key countries in US, India, and EuropeSkills / Knowledge:Excellent interpersonal skillsStrong customer orientationResilience and ability to work under pressureGood organizational, prioritization, and multi-tasking skillsAnalytical and problem-solving skillsHigh levels of confidentialityFocus on high data accuracy and attention to detailAbility to deal with customer complaints professionallyBasic leadership and coaching skillsTeamwork and collaborationSelf-drivenFlexibility to work in shiftsResults/target-orientedMulti-cultural awareness Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : SAP FI CO Finance Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will create production and non-production cloud environments using appropriate software tools tailored for specific projects or products. Your typical day will involve deploying automation pipelines and automating the creation and configuration of environments, ensuring that all processes are efficient and effective while collaborating with various teams to meet project goals. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate team performance to ensure alignment with project objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP FI CO Finance.- Strong understanding of cloud environment setup and management.- Experience with automation tools for environment configuration.- Familiarity with deployment pipelines and CI/CD processes.- Ability to troubleshoot and resolve technical issues in cloud environments. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP FI CO Finance.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Agile Product Management Advisor - HIH - Evernorth ABOUT EVERNORTH Evernorthexists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Agile Product Management Advisor Position Overview The Agile Product Management Advisor uses specialized depth and experience to oversee the decomposition of business vision/ process flow to tangible MVPs, writing and modifying of complex technical functional requirements for products varying in complexity. The Sr Advisor acts as conduit between business and engineering, steering the discussion towards futuristic, reliable solutions to solve complex business problems. The Agile Product Management Advisor is responsible for the initiatives supporting the Specialty Pharmacy Area. This position utilizes technical, operational aptitude and experience to understand, incorporate and translate business use cases/needs to system flow charts, story maps and refined story shells. The Advisor is also adept at Software Lifecycle handling and contributes to / challenges design proposals to deliver optimal solutions on-time and on-budget. Adept at representing requirements in actionable, measurable outcome driven approach. Manages deadlines and ensures overall success of assigned portfolio initiatives from beginning to end. Responsibilities: Proactive and takes an active role in understanding the business case, why a change is being requested and learning the desired future state. Focused on continuous learning, adopting probe and learn approach for self-learning Leverages knowledge of the product’s value stream and system interactions to identify when new features or product changes are needed to achieve business value. Has a sound understanding of breaking down a problem/ ask to requirements. Understands the aspects of well-rounded requirements (functional/ non-functional) Communicates stakeholder goals and expected outcomes to the engineering/ Solution Architect/ Principal engineering team and writes definition-of-ready user stories, incorporating architectural changes recommended by engineering. Facilitates product backlog grooming sessions, ensuring the highest impact work is delivered soonest. Responsible for maintaining product technical roadmap and advocating prioritization at the right time for non-functional work. Adept at building relationship with business, technology partners to establish a circle of trust with stakeholders. Has overall ownership of a defined capability or technical product area, including product value, cost of ownership, health and non-functional requirements (reliability, scalability, usability, security, performance, etc.). Cultivates trusted relationships with Business/BAT and Technology partners to foster teamwork and a shared understanding of the product vision, goals and priorities. Leads sprint planning, story refinement, feature elaboration sessions with business and technology stakeholders. Actively participates in planning sessions that form cohesive, iterative plans and ensure the team’s work creates the iterative value (e.g. supports the completion of MVPs/Epics in concert with other teams). Proactively resolve upstream dependencies and resolve conflict effectively across teams. Participates in team standups, and retrospectives, facilitates dialog with stakeholders during sprint reviews/product demos. Identifies, monitors and communicates technical product health metrics and KPIs and advocates for product improvements with Business/Technology partners. Manages allocation of team capacity to ensure appropriate levels are utilized for product health improvements and reduction of technical debt (e.g. integration and deployment of tooling, test automation, etc.) Leverages agility tools (e.g., Jira) and implements strategies to optimize team performance and achieve overall department objectives (e.g., manage story aging, manage WIP, epic size/throughput, etc.). As a member of the team, drives complex projects from an end to end perspective, understanding the business logic end to end and helping orchestrate requirements with all cross functional dependency teams. Ability to be succinct and crisp in representing stories, risks and updates. Ability to provide program updates to Sr leaders at various level as required by project/ program. Detail oriented and possesses excellent task management, documentation skills Qualifications: Required Skills: Agile experience required preferably Agile SAFe certified. JIRA/Jira Align Excellent Verbal and Written Communication skills Ability to navigate difficult discussions using data as evidence for best next steps and resolution. Ability to build strong relationships with stakeholders, execution team and peers. Required Experience & Education 11-13 years of Years’ experience in software development or maintenance College degree (Bachelor) in related technical/business areas or equivalent work experience. Demonstrate ability to perform root cause analysis and suggest rectification options. Strong verbal and written communication skills – Should be able to provide technical and functional impact summary of the managed incidents Development/ Design experience preferred Previous Product Management experience driving complex business products required. Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate General Shift (11:30 AM - 8:30 PM IST / 1:00 AM - 10:00 AM EST / 2:00 AM - 11:00 AM EDT) Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Job Summary We are seeking a dedicated and experienced Team Lead - Any life Science skills with 5 to 8 years of experience to join our team. The ideal candidate will have strong technical skills in Machine Learning MS Excel and MS Word along with domain expertise in Customer Management and Complaint Management. This hybrid role requires rotational shifts and offers an opportunity to make a significant impact on our customer service excellence. Responsibilities Lead a team of professionals in the CDM/PV/any LifeScience domain to ensure high-quality customer management and complaint resolution. Experience in Complaint handling Oversee the implementation of machine learning models to enhance customer service processes. Provide guidance and support to team members in the use of MS Excel and MS Word for data analysis and documentation. Ensure compliance with industry standards and regulations in all customer management and complaint handling activities. Collaborate with cross-functional teams to develop and implement strategies for improving customer satisfaction. Monitor and analyze customer feedback to identify trends and areas for improvement. Develop and maintain detailed reports on team performance and customer service metrics. Conduct regular training sessions to keep the team updated on the latest tools and techniques in machine learning and customer management. Facilitate effective communication between the team and other departments to ensure seamless operations. Implement best practices for complaint management to minimize resolution time and enhance customer experience. Provide regular updates to senior management on team performance and project progress. Ensure that all team activities align with the companys goals and objectives. Foster a positive and collaborative work environment to drive team success. Qualifications Life Science background Qualifications Have domain expertise in Customer Management and Complaint Management. Demonstrate excellent leadership and team management abilities. Exhibit strong analytical and problem-solving skills. Show proficiency in developing and implementing customer service strategies. Have experience in conducting training sessions and knowledge sharing. Location : Kolkata

Position Overview: As a Sales Manager , you will take charge of our sales team and strategies, working directly with clients to promote and sell our market-leading solar solutions. Your role will involve not only leading the sales team but also developing and executing key strategies to expand our customer base, increase revenue, and ensure customer satisfaction. Key Responsibilities: Lead Sales Team: Manage and motivate a high-performing sales team, setting clear goals and providing guidance to drive performance. Develop Sales Strategies: Design and implement effective sales strategies to meet company revenue targets and expand market share. Client Relationships: Cultivate strong, long-term relationships with key clients, ensuring ongoing customer satisfaction and repeat business. Sales Presentations & Pitches: Conduct compelling presentations to potential clients, clearly communicating the value and benefits of our solar products. Market Expansion: Research new market opportunities, identify emerging customer needs, and stay ahead of industry trends to position the company as a market leader. Contract Negotiation: Oversee the drafting and negotiation of sales contracts, ensuring compliance with company policies and legal guidelines. Performance Monitoring: Track and report on team performance, sales activities, and overall progress toward meeting targets. After-Sales Support: Work with the customer service team to ensure exceptional post-sales support and address any customer concerns promptly. What Were Looking For: Experience: 3+ years of experience in sales management, preferably within the solar or renewable energy industry. Leadership: Proven experience in managing a sales team, setting performance targets, and achieving revenue goals. Education: B.Tech / B.Sc / M.Tech / M.Sc in relevant fields (preferred). Communication: Strong communication skills in English and Hindi ; proficiency in Kannada is a bonus. Sales Expertise: Ability to develop and implement sales strategies, build client relationships, and close high-value deals. Problem-Solving: Ability to think strategically, identify opportunities, and address customer challenges proactively. Customer Focus: A passion for delivering exceptional customer service and building lasting relationships.

Job Summary We are seeking a highly motivated and experienced Team Lead- Ops with 4 to 5 years of experience in Standard Order to Cash. The ideal candidate will have a strong background in Provider Calling Order Entry (DME Supplies) Eligibility & Benefit Verification and Provider domains. This hybrid role requires excellent organizational and communication skills to ensure seamless operations and drive team success. Responsibilities Lead the team in managing the Standard Order to Cash process to ensure timely and accurate order fulfillment. Oversee the daily operations of the team ensuring adherence to company policies and procedures. Provide guidance and support to team members in Provider Calling Order Entry (DME Supplies) and Eligibility & Benefit Verification. Monitor team performance and implement strategies to improve efficiency and productivity. Collaborate with cross-functional teams to resolve any issues related to order processing and customer service. Ensure compliance with industry regulations and company standards in all operational activities. Conduct regular team meetings to discuss progress address concerns and share best practices. Develop and maintain strong relationships with providers and other stakeholders to facilitate smooth operations. Analyze data and generate reports to track team performance and identify areas for improvement. Implement process improvements to enhance the overall efficiency of the Order to Cash cycle. Provide training and development opportunities for team members to enhance their skills and knowledge. Ensure accurate and timely documentation of all operational activities and transactions. Support the team in achieving their individual and collective goals contributing to the overall success of the company. Qualifications Must have experience in Standard Order to Cash processes. Should have domain knowledge in Provider Calling Order Entry (DME Supplies) and Eligibility & Benefit Verification. Must possess strong organizational and communication skills. Should have the ability to lead and motivate a team effectively. Must be proficient in data analysis and report generation. Should have a keen eye for detail and a commitment to accuracy. Must be adaptable to a hybrid work model and comfortable with day shifts. Should have a proactive approach to problem-solving and process improvement. Must be able to collaborate effectively with cross-functional teams. Should have a strong understanding of industry regulations and compliance requirements. Must be committed to continuous learning and professional development. Should have excellent interpersonal skills to build and maintain relationships with stakeholders. Must be able to work independently and as part of a team to achieve common goals.

SUMMARY Position Title: Sales Head / Branch Head (Mumbai) Department: Sales & Business Operations - Commercial Real Estate Reports To : CEO Location : Andheri - East Employment Type: Full-time Role Overview The Sales Head / Branch Head will lead the overall sales and business operations for the assigned region, with primary accountability for revenue generation, sales team performance, and business growth. This role involves managing multiple sales teams (through Team Leads), driving enquiry generation through local marketing initiatives, overseeing the property inventory tea m, and ensuring strict process adherence with special focus on CRM usage and data hygiene. Key Responsibilities: Revenue & Sales Ownership Drive overall sales performance and achieve branch revenue targets through structured sales execution. Team Leadership & Development Lead, mentor, and develop multiple sales teams via Team Leads to ensure high performance and accountability. Local Marketing & Enquiry Generation Plan and execute localized marketing initiatives to generate quality enquiries and support business growth. Property Inventory Management Oversight Ensure accurate, updated property listings and effective coordination between sales and inventory teams. Process Adherence & CRM Focus Enforce disciplined adherence to sales processes and ensure 100% CRM usage for data hygiene and visibility. Ensure 100% adherence to Fairdeal’s defined sales processes Client Relationship Management Build and nurture relationships with key clients, supporting the team in strategic negotiations and deal closures. Operational Support & Branch Coordination Oversee day-to-day branch operations, ensuring seamless coordination with internal functions and compliance standards. Reporting & MIS Ensure timely and accurate reporting of sales metrics, funnel progress, CRM compliance, and team productivity. Candidate Profile: Graduate/Postgraduate in Business, Sales, or related fields. 10-15 years of experience in B2B sales, preferably in real estate or solution sales with sufficient experience having worked in the preferred markets of Hyderabad or Pune Proven leadership experience managing sales teams and achieving revenue targets. Strong understanding of local market dynamics (Hyderabad / Pune preferred). Hands-on experience in local marketing and business development. Ability to manage multi-functional teams (sales, marketing, inventory). Strong focus on process adherence and CRM-driven sales management. Excellent leadership, communication, and relationship-building skills. Proficient in CRM usage and sales analytics. Requirements: Strong communication skills in English and local languages if applicable. High level of patience, adaptability, and customer service. Ability to work in a target-driven environment. Compensation & Benefits: Travel allowances and Attractive Incentives Medical Insurance

Max Life Insurance Company Limited is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey Supervises daily operations and team performance Assists in strategic planning and business development Ensures compliance with company policies and procedures Supports senior management in decision-making

Max Life Insurance Company Limited is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey Supervises daily operations and team performance Assists in strategic planning and business development Ensures compliance with company policies and procedures Supports senior management in decision-making

SUMMARY Position Title: Sales Head / Branch Head - Mumbai Department: Sales & Business Operations - Commercial Real Estate Reports To : CEO Location : Mumbai - Andheri Employment Type: Full-time Role Overview The Sales Head / Branch Head will lead the overall sales and business operations for the assigned region, with primary accountability for revenue generation, sales team performance, and business growth. This role involves managing multiple sales teams (through Team Leads), driving enquiry generation through local marketing initiatives, overseeing the property inventory tea m, and ensuring strict process adherence with special focus on CRM usage and data hygiene. Key Responsibilities: Revenue & Sales Ownership Drive overall sales performance and achieve branch revenue targets through structured sales execution. Team Leadership & Development Lead, mentor, and develop multiple sales teams via Team Leads to ensure high performance and accountability. Local Marketing & Enquiry Generation Plan and execute localized marketing initiatives to generate quality enquiries and support business growth. Property Inventory Management Oversight Ensure accurate, updated property listings and effective coordination between sales and inventory teams. Process Adherence & CRM Focus Enforce disciplined adherence to sales processes and ensure 100% CRM usage for data hygiene and visibility. Ensure 100% adherence to Fairdeal’s defined sales processes Client Relationship Management Build and nurture relationships with key clients, supporting the team in strategic negotiations and deal closures. Operational Support & Branch Coordination Oversee day-to-day branch operations, ensuring seamless coordination with internal functions and compliance standards. Reporting & MIS Ensure timely and accurate reporting of sales metrics, funnel progress, CRM compliance, and team productivity. Candidate Profile: Graduate/Postgraduate in Business, Sales, or related fields. 10-15 years of experience in B2B sales, preferably in real estate or solution sales with sufficient experience having worked in the preferred markets of Hyderabad or Pune Proven leadership experience managing sales teams and achieving revenue targets. Strong understanding of local market dynamics (Hyderabad / Pune preferred). Hands-on experience in local marketing and business development. Ability to manage multi-functional teams (sales, marketing, inventory). Strong focus on process adherence and CRM-driven sales management. Excellent leadership, communication, and relationship-building skills. Proficient in CRM usage and sales analytics. Requirements: Strong communication skills in English and local languages if applicable. High level of patience, adaptability, and customer service. Ability to work in a target-driven environment. Compensation & Benefits: Travel allowances and Attractive Incentives Medical Insurance

Key Responsibilities: - Assist in Telecalling and Telesales - Participate in training sessions to learn about our products/services and company processes. - Collaborate with team members on various projects and initiatives. - Provide support in daily operations and administrative tasks as needed. - Contribute ideas and insights to improve team performance and processes. - Maintain accurate records and documentation. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Job Title: Inside Sales Team Lead Reports to: Sales Director/Head of Sales Location: Mumbai Job Summary: We are seeking an experienced and results-driven Inside Sales Team Lead to manage a team of Inside Sales Team Members covering various regions and client segments, primarily in the Financial Services industry. The successful candidate will be responsible for training, managing, and monitoring the team to ensure they achieve their target meetings and contribute to the overall sales growth of the organization. Key Responsibilities: Team Management: Recruit, train, and onboard new Internal Sales Team Members to ensure they have the necessary skills and knowledge to succeed in their roles. Provide ongoing coaching, mentoring, and feedback to team members to improve their performance and address any skill gaps. Conduct regular performance reviews and evaluations to assess team members' progress and provide constructive feedback. Sales Performance Management: Set and manage team targets, ensuring that each team member has clear goals and objectives. Monitor and track team performance against targets, providing regular feedback and coaching to ensure targets are met or exceeded. Identify and address any performance issues or obstacles that may impact target achievement. Training and Development: Develop and implement training programs to enhance team members' sales skills, product knowledge, and industry expertise. Ensure that team members are equipped to effectively communicate the value proposition of our products/services to clients. Regional and Segment Management: Manage and coordinate sales efforts across multiple regions and client segments, ensuring that team members are aware of regional and segment-specific requirements and opportunities. Collaborate with other sales teams and stakeholders to share best practices and leverage opportunities. Meeting Targets: Ensure that the team achieves its target meetings, including sales calls, demos, and presentations. Monitor and track meeting metrics, including meeting frequency, quality, and conversion rates. Reporting and Analytics: Develop and maintain accurate and timely sales reports, including sales performance, pipeline management, and customer engagement metrics. Analyze sales data and provide insights to inform sales strategies and optimize team performance. Compliance and Risk Management: Ensure that team members are aware of and comply with all relevant regulatory requirements, industry standards, and company policies. Identify and mitigate any risks that may impact sales performance or reputation. Requirements: 10+ years of experience in sales engagement / outreach, currently in a senior managerial position in a financial services industry. Proven track record of achieving desired sales outcomes and leading high performing inside sales teams. Strong leadership and coaching skills, with the ability to motivate and develop team members. Excellent communication, interpersonal, and presentation skills. Strong analytical and problem-solving skills, with the ability to analyze sales data and develop insights. Experience with sales engagement tools and software. Ability to work in a fast-paced environment and adapt to changing priorities and requirements. Strong knowledge of the financial services industry, including trends, challenges, and regulatory requirements. Roles and Responsibilities Job Title: Inside Sales Team Lead Reports to: Sales Director/Head of Sales Location: Mumbai Job Summary: We are seeking an experienced and results-driven Inside Sales Team Lead to manage a team of Inside Sales Team Members covering various regions and client segments, primarily in the Financial Services industry. The successful candidate will be responsible for training, managing, and monitoring the team to ensure they achieve their target meetings and contribute to the overall sales growth of the organization. Key Responsibilities: Team Management: Recruit, train, and onboard new Internal Sales Team Members to ensure they have the necessary skills and knowledge to succeed in their roles. Provide ongoing coaching, mentoring, and feedback to team members to improve their performance and address any skill gaps. Conduct regular performance reviews and evaluations to assess team members' progress and provide constructive feedback. Sales Performance Management: Set and manage team targets, ensuring that each team member has clear goals and objectives. Monitor and track team performance against targets, providing regular feedback and coaching to ensure targets are met or exceeded. Identify and address any performance issues or obstacles that may impact target achievement. Training and Development: Develop and implement training programs to enhance team members' sales skills, product knowledge, and industry expertise. Ensure that team members are equipped to effectively communicate the value proposition of our products/services to clients. Regional and Segment Management: Manage and coordinate sales efforts across multiple regions and client segments, ensuring that team members are aware of regional and segment-specific requirements and opportunities. Collaborate with other sales teams and stakeholders to share best practices and leverage opportunities. Meeting Targets: Ensure that the team achieves its target meetings, including sales calls, demos, and presentations. Monitor and track meeting metrics, including meeting frequency, quality, and conversion rates. Reporting and Analytics: Develop and maintain accurate and timely sales reports, including sales performance, pipeline management, and customer engagement metrics. Analyze sales data and provide insights to inform sales strategies and optimize team performance. Compliance and Risk Management: Ensure that team members are aware of and comply with all relevant regulatory requirements, industry standards, and company policies. Identify and mitigate any risks that may impact sales performance or reputation. Requirements: 10+ years of experience in sales engagement / outreach, currently in a senior managerial position in a financial services industry. Proven track record of achieving desired sales outcomes and leading high performing inside sales teams. Strong leadership and coaching skills, with the ability to motivate and develop team members. Excellent communication, interpersonal, and presentation skills. Strong analytical and problem-solving skills, with the ability to analyze sales data and develop insights. Experience with sales engagement tools and software. Ability to work in a fast-paced environment and adapt to changing priorities and requirements. Strong knowledge of the financial services industry, including trends, challenges, and regulatory requirements.

Hi, We are hiring for Leading ITES Company Team Lead - Collections Role Job Description: 5 to 7 years of overall experience At least 3 years of B2B (Business to Business) Collections experience. Complete and thorough understanding of B-2-B Collections work modalities and requirement Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same. (Both Collections and Dispute Management) Excellent Verbal and Written Communications skills Oversight on the team and ensuring daily BAU. Manage day to day operations functions of team management and performance delivery. Review and resolve issues. Meeting KPIs and client defined targets. Training and coaching on floor. Quality and feedback for team members for driving performance. Perform quality evaluations and provide coaching/feedback on performance to team members. Process Improvement and increasing efficiencies. Communication with internal and external stakeholders Reporting and analysis on reports and avenues for improvement. Work in Collections target orientation environment Experience in managing the teams and operations in Contact Centre in a Collections operations Environment. Fair understanding on Quality tools and methodology Manage shrinkage & absenteeism, attritions etc. Outlier agent support/management Proactively communicates process exceptions & deviations to Manager, and bottlenecks to process stakeholders as required. Prepare weekly and monthly decks highlighting performance, achievements, areas of improvement and action items to address any gaps Client management and effective delivery on the expectations set by the client on daily and monthly basis. Execute specific Collections Leads tasks as assigned by client as part of delivery management/production. Strong analytical and Excel skills, including v-lookups and pivot tables Key Skills a) Any Graduate b) Min 5 Years of Overall Exp c) Min 3 Years Experience in B2B/B2C Collections To Apply for Team Lead - Collection Role in Gurgaon . Copy and Paste the below link https://outpace.in/job/team-lead-collections/ To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: > Click on Start option to Apply and fill the details > Select the location as Other and Type : Job Code # 326

Hi, We are hiring for Leading ITES Company Team Lead - Collections Role Job Description: 5 to 7 years of overall experience At least 3 years of B2B (Business to Business) Collections experience. Complete and thorough understanding of B-2-B Collections work modalities and requirement Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same. (Both Collections and Dispute Management) Excellent Verbal and Written Communications skills Oversight on the team and ensuring daily BAU. Manage day to day operations functions of team management and performance delivery. Review and resolve issues. Meeting KPIs and client defined targets. Training and coaching on floor. Quality and feedback for team members for driving performance. Perform quality evaluations and provide coaching/feedback on performance to team members. Process Improvement and increasing efficiencies. Communication with internal and external stakeholders Reporting and analysis on reports and avenues for improvement. Work in Collections target orientation environment Experience in managing the teams and operations in Contact Centre in a Collections operations Environment. Fair understanding on Quality tools and methodology Manage shrinkage & absenteeism, attritions etc. Outlier agent support/management Proactively communicates process exceptions & deviations to Manager, and bottlenecks to process stakeholders as required. Prepare weekly and monthly decks highlighting performance, achievements, areas of improvement and action items to address any gaps Client management and effective delivery on the expectations set by the client on daily and monthly basis. Execute specific Collections Leads tasks as assigned by client as part of delivery management/production. Strong analytical and Excel skills, including v-lookups and pivot tables Key Skills a) Any Graduate b) Min 5 Years of Overall Exp c) Min 3 Years Experience in B2B/B2C Collections To Apply for Team Lead - Collection Role in Gurgaon . Copy and Paste the below link https://outpace.in/job/team-lead-collections/ To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: > Click on Start option to Apply and fill the details > Select the location as Other and Type : Job Code # 326

Role Purpose The purpose of the Practice Head role is to enhance organizational capability within the practice they lead by providing strategic direction, enabling design and execution of sustainable, targeted programs, policies and processes that enable or sustain various aspects of talent development, engagement and retention in Wipro. Do - Strategy Development and Deployment - Support development of overall practice charter for the organization - Achieve talent capability improvements by creating and deploying annual plan based on business strategy, requirement analysis and emerging business realities - Determine optimal structure and roles in the team for increased efficiency and effectiveness - Program / Intervention Design and Development - Address specific practice related challenges by working with business leaders to understand the problem, designing and deploying specific programs, processes or interventions. - Drive contextualization as per unit requirements, in programs deployed - Direct future capability building within the practice by developing new programs in consultation with business leaders, academia and external parties - Increase effectiveness of existing programs, policies or processes by commissioning and overseeing program redesign and refresh - Enhance the team design and delivery capabilities by devising and implementing frameworks for program effectiveness measurement - Team Management and Development - Provide overall direction and guidance to the team for program design and delivery - Complete all people processes for the team such as performance Nxt, WLQ etc. as applicable - Build team capability by reviewing team performance and recommending learning / development intervention in consultation with the concerned teams - Support & motivate the team by - - Coaching team members to build expertise and skill within the function - Driving focus in the team by aligning them with annual plans and performance goals - Encouraging team to undertake self-development and capability building. Mandatory Skills: Cloud Platform Resilence Test Engg. Experience5-8 Years.

Job Title:ASSISTANT LEAD / LEAD Experience4-6 Years Location:Chennai : DUTIES & RESPONSIBILITIES Oversee the day-to-day operations of the team. Monitoring team performance and providing constructive feedback. Support and provide internal cross training / knowledge sharing for team members and new joiners. Motivate team members to perform at their best. Possess high ethical and moral standards. Excellent communication and interpersonal skills. Has aptitude to learn new software and systems Team management skills Attention to detail and accuracy Other duties as assigned. Should be willing to work as Individual contributor Subject matter expert as well EDUCATION & PROFESSIONAL QUALIFICATIONS Miniminum Bachelor Degree of Accounting / Commerce Masters degree in Accounting preferred PROFESSIONAL EXPERIENCES Minimum 4 - 6 years of working experiences in GL & Reporting for Asst Lead Minimum 5 - 8 years of working experiences in GL & Reporting for Lead Sound knowledge of Accounting & Reporting and controls to ensure accuracy COMPETENCIES Supervising Others Motivating Others Team Building Communication Skills Manage Performance Conflict Resolution Problem Solving LANGUAGES Good Proficiency in English [ Read / Write / Speak ] KNOWLEDGE & S Microsoft Excel is mandatory Powerpoint presentation PowerBI and Macro building - Preferred

Job Title:Sr Lead / Asst Manager Experience8-12 Years Location:Chennai : DUTIES & RESPONSIBILITIES 3 years of experience in managing team. Flexibility in working as a shift and/or on holidays. Oversee the day-to-day operations of the team. Monitoring team performance and providing constructive feedback. Support and provide internal cross training / knowledge sharing for team members and new joiners. Motivate team members to perform at their best. Running biannually staff appraisals for team members and creating progress plans. Possess high ethical and moral standards. Excellent communication and interpersonal skills. Assigning proper controls to ensure no lapses in the process execution Other duties as assigned. EDUCATION & PROFESSIONAL QUALIFICATIONS Miniminum Bachelor Degree in Commerce / Accounting Masters degree / CA Inter / CWA Inter preferred PROFESSIONAL EXPERIENCES Minimum 5 years of working experiences in managing a team of two members or more. Experience in handling GL & Reporting process for 8-12 years Sound knowledge of GL & Reporting and controls to ensure accuracy Continuous Improvement of processes Stakeholder management COMPETENCIES Supervising Others Motivating Others Team Building Communication Skills Manage Performance Conflict Resolution Problem Solving Interviewing Skills LANGUAGES Good Proficiency in English [ Read / Write / Speak ] KNOWLEDGE & S Microsoft Excel is mandatory Powerpoint presentation PowerBI and Macro building - Preferred

- Manage team of 6 RMs - Leadership & Motivational Skills - Achieving Team Sales Targets - Plan & Execute Events - Ensure Customer Satisfaction - Track all enquiries & monitor daily activities - Organize field task - Coordinate across departments Perks and benefits Incentives on Target Achievement :- Upto 2.00 lacs

About Zyla (www.zyla.in) Zyla Health is Indias highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs. Why will you love working with us We are India's leading AI-powered care management platform. Our vision is to be the de-facto healthcare expert in every home, providing access to the most personalized & real-time care to improve the quality & longevity of lives. Zyla takes a clinical approach to provide hyper-personalized and real-time care delivered by an able team of experienced doctors & medical experts to improve the health outcomes of the user. We have the finest talent across technology, data science, medicine, and management, and a product with an NPS of +70! We are one of the highest-rated Medical apps on the Google Play store (4.8+ consistently) and have been recognized by Google across Google App Excellence, Launchpad, and APAC programs. Top-notch investors from India and the USA support us. We proudly boast about our work culture, at the core of which lies user-centricity and the highest quality of empathy. At Zyla, you will meet the diverse talent that has come from the most reputed institutes and work organizations. Together, we set out to build the future of healthcare in India. Job Summary: We are seeking a proactive and experienced Customer Support Team Leader to guide, mentor, and support our customer success team. The ideal candidate will be responsible for driving customer satisfaction, improving team performance, and ensuring the team follows best-in-class support practices. Youll play a pivotal role in creating SOPs, improving KPIs, and maintaining a high standard of service excellence. How you will make an impact: Team Leadership & Supervision: - Lead, motivate, and mentor the Customer Success team to deliver exceptional service to our customers. Performance Management: - Set clear performance goals for the team and track KPIs such as retention rates, Net Promoter Score (NPS), and Customer Satisfaction Score (CSAT). Training & Development: - Plan and conduct regular training sessions, workshops, and upskilling initiatives to ensure team members remain knowledgeable and effective. Process Compliance: - Ensure adherence to customer success best practices and internal protocols across all interactions. SOP Creation & Implementation: - Develop and implement new Standard Operating Procedures (SOPs) to enhance customer support operations and ensure consistency in service delivery. We are looking for people who: - Proven experience in a customer support or customer success leadership role. - Strong understanding of customer experience metrics and tools. - Excellent communication, coaching, and conflict-resolution skills. - Ability to create and implement scalable support processes. - Strong analytical skills with a data-driven mindset. - Experience in tech-based customer support teams. - Familiarity with CRM and ticketing systems like Zendesk, Freshdesk, or Salesforce. What we offer: - Opportunity to directly work on a very innovative product that has a big societal impact. - Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, operations gurus. - An open set-up where you can innovate every day. Apply Save Save Pro Insights

To generate new leads while maintaining a relationship with existing clients. will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. Responsible for entire target-based Sales of Shinex Mosaics for your assigned region. The person will have to call the Prospective Clients and finalize the order. will have to contact the Architects, Builders & Developers, Swimming Pool Contractors, and customers. Will be responsible for the entire target-based sales for his assigned region. To provide complete information, guidance and support to the clients hence enhancing the relationships. Have to Handel a team. Show more Show lessWe are looking for a dynamic and result-driven Inside Sales Team Lead to spearhead our sales initiatives for Shinex Mosaics in a specific region. The ideal candidate should have strong inside sales experience, excellent communication skills, and proven success in handling target-driven sales environments. This role will be pivotal in lead generation, client engagement, and team leadership to drive business growth.Key ResponsibilitiesIdentify and qualify new business opportunities through cold calling, email campaigns, referrals, and inbound leads.Engage with architects, builders, developers, swimming pool contractors, and other target customers to present product offerings.Maintain and expand a database of prospective clients within the assigned territory.Build strong relationships with existing customers, providing end-to-end support and ensuring repeat business.Conduct regular follow-ups with clients to understand requirements, resolve issues, and finalize orders.Offer expert product knowledge and guidance to help clients make informed purchase decisions.Responsible for achieving sales targets for the assigned region through inside sales efforts.Execute the full sales cycle - from lead qualification, proposal, negotiation, to closing.Maintain a clear understanding of sales goals, performance metrics, and reporting expectations.Lead, manage, and mentor an inside sales team, ensuring motivation, productivity, and target achievement.Provide training, coaching, and day-to-day guidance to junior team members.Track team performance, conduct reviews, and help team members resolve complex sales challenges.Generate and present daily/weekly/monthly sales reports to management.Coordinate with marketing, operations, and logistics teams to ensure smooth order fulfillment.Maintain CRM entries, sales dashboards, and client interaction records diligently.Required Skills & Qualifications6-8 years of experience in inside sales or telesales, preferably in tiles, mosaics, sanitaryware, or building materials.Experience in B2B selling, especially with architects, builders, and contractors.Demonstrated ability to meet and exceed sales targets in a competitive environment.Excellent verbal and written communication and negotiation skills.Strong knowledge of CRM systems, MS Office, and digital communication tools.Proven leadership experience in managing a sales team and driving performance.Bachelor's/ Master's degree in Marketing, Business Administration, or a related field (MBA preferred).Target-driven mindset with excellent sales closing abilitiesStrong interpersonal skills and ability to build client trust and loyaltyGood analytical and reporting skillsSelf-motivated, well-organized, and able to multitaskFlexible and adaptable in a dynamic, fast-paced environment- - ApplySaveSaveProInsights

Role Team leader Customer service. Role Summary:- The Team Lead - Customer Service is responsible for managing a team of customer service agents, ensuring high-quality support to customers, meeting performance targets, and driving team success.- The role involves coaching agents, monitoring service levels, resolving escalations, and ensuring customer satisfaction in a fast-paced contact centre environment. Key Responsibilities:. Team Management:- Supervise, guide, and motivate a team of customer service agents.- Monitor daily operations to ensure team members meet their KPIs, including call handling, resolution time, and quality scores.- Schedule and manage agent shift to ensure coverage during peak hours. Performance Monitoring and Coaching:- Conduct regular performance reviews and one-on-one coaching sessions.- Provide constructive feedback to improve agent performance, communication skills, and customer-handling abilities.- Identify areas for training and skill development. Customer Issue Resolution:- Handle escalated customer queries and complaints to ensure quick and satisfactory resolutions.- Analyse recurring issues and suggest process improvements to minimize escalations. Performance Reporting:- Prepare and share team performance reports, including productivity, quality, and customer satisfaction metrics.- Highlight areas of concern and recommend solutions to improve performance. Process Improvement:- Collaborate with the operations and quality teams to streamline processes and enhance customer experience.- Ensure compliance with company policies, contact centre protocols, and customer service best practices. Motivation and Team Engagement:- Build a positive and energetic work environment that fosters teamwork and high morale.- Recognize and reward top-performing agents to maintain team motivation. Qualifications and Skills: Education:.- Bachelor's/Masters degree or equivalent experience in a related field. Experience:- 2-3 years of experience in a contact center or customer service environment.- Minimum 1 year in a leadership or team management role. Skills Required:- Strong leadership and people management skills.- Excellent verbal and written communication skills.- Problem-solving and conflict resolution abilities.- Ability to analyse performance metrics and provide actionable feedback.- Proficiency in using CRM tools, contact centre software, and Microsoft Office Suite. Behavioural Traits:- Customer-focused with a positive attitude.- Ability to stay calm under pressure and manage a fast-paced environment.- Strong decision-making skills and accountability.- Adaptable to process changes and business needs.Key Performance Indicators (KPIs):- Team Productivity (Average Handling Time, First Call Resolution).- Customer Satisfaction Scores (CSAT).- Quality Assurance Scores. Agent Attendance and Retention. Benefits:- Competitive salary and performance incentives.- Health and wellness benefits.- Growth and career development opportunities.- A collaborative and supportive work environment.ApplySaveSaveProInsights

Role Summary: - The Team Lead - Customer Service will oversee and guide a team of sales agents to achieve and exceed sales targets in a fast-paced contact Centre environment. - The role involves monitoring team performance, providing training and coaching, driving sales strategies, and ensuring excellent customer engagement. Key Responsibilities:Team Management and Supervision:- Lead, motivate, and monitor a team of Customer Service agents to meet individual and team sales targets.- Schedule and manage team shifts, ensuring adequate staffing during peak hours.- Track daily, weekly, and monthly performance metrics like lead conversion, revenue, and call productivity. Sales Performance and Coaching:- Provide regular training and coaching to enhance selling skills, product knowledge, and communication abilities.- Conduct performance reviews, set clear goals, and identify opportunities for improvement.- Share sales best practices and motivate the team to achieve targets. Sales Strategy Execution:- Develop and implement sales techniques and strategies to drive better conversion rates.- Work closely with leadership to execute campaigns, promotions, and target-driven initiatives.- Track lead pipeline and ensure timely follow-ups on leads and prospects. Customer Engagement and Problem Solving:- Ensure agents maintain a professional, customer-focused approach during calls.- Address escalations or customer objections to ensure a positive sales experience.- Identify gaps in processes that impact sales performance and recommend improvements. Reporting and Performance Analysis:- Prepare and share detailed sales performance reports with leadership.- Analyze team performance data to identify trends, successes, and areas for development.- Ensure accuracy in reporting lead conversions, revenue generation, and agent productivity. Team Motivation and Engagement:- Build a positive, competitive, and energetic team environment.- Recognize top performers and implement incentive programs to drive results.- Promote teamwork and maintain high agent morale. Qualifications and Skills: EducationBachelor's degree or equivalent experience in Sales/Marketing/Business. Experience:- 2-3 years of experience in a tele sales/contact center role.- Minimum 1 year of experience in a team leader or supervisory position. Skills Required:- Strong leadership and team management abilities.- Excellent sales and negotiation skills.- Ability to coach and develop team members to achieve targets.- Proficiency in CRM tools, telephony systems, and Microsoft Office Suite.- Strong communication, problem-solving, and organizational skills. Behavioral Traits:- Results-driven with a goal-oriented mindset.- Ability to stay calm under pressure and work in a target-driven environment.- Strong decision-making and problem-solving abilities.- High level of energy, enthusiasm, and a positive attitude. Key Performance Indicators (KPIs):- Team Sales Target Achievement.- Lead Conversion Rates.- Average Call Handling Time (AHT).- Revenue Generated Per Agent.- Agent Retention and Attendance.ApplySaveSaveProInsights

Manager - Business Development Role & Responsibilities: - Lead, mentor, and coach a team of SDRs to ensure they meet and exceed individual and team goals - Develop and implement effective inbound lead handling processes and strategies to optimize lead conversion rates - Monitor team performance metrics (such as conversion rates, lead response times, and pipeline contribution) and take corrective actions as needed to achieve qtrly/annual goals - Collaborate with Sales and Marketing teams to ensure alignment on lead qualification criteria and messaging - Provide ongoing training and enablement sessions to equip SDRs with the necessary tools, resources, and product knowledge to effectively engage with inbound leads - Collaborate with Account Executives (AEs) to ensure smooth handoffs of qualified leads (DMs) and optimize the lead-to-opportunity and deal-to-closure conversion process Personality and Skills Traits: - Growth Mindset - Energy and Passion (self-motivated) - Ability to self-learn and solve problems as they arise (Problem Solving Ability) - Sales/BD mastery - Diplomacy and Tact (Communication) - Resilience and Humility Benefits: - Collaborative and innovative work environment. - Dynamic & high-performing team that thrives in a fast-paced environment. - Opportunities for professional growth and development. - Cutting-edge technology stack and tools. - Make a significant impact on our products and the user experience. - Join a team of passionate, creative, and driven individuals. - 5 Days working. - Flexible Working Hours. - Experience good work culture with regular fun activities. - Health medical insurance coverage with Family, etc Why GoComet GoComet is a dynamic SaaS start-up that provides AI-powered transportation visibility solutions to revolutionize the trillion-dollar logistics sector. At GoComet, we are revolutionizing the logistics sector one day at a time, and every team member is committed to making it a reality.We're seeking individuals who embody our core values, character, and attitude. While we recognize that skills can be developed with the right mindset and learnability, we prioritize those who share our philosophy. Our recruitment processes reflect this belief. Look no further if you're looking for a diverse, talented, and vibrant workplace that recognizes and rewards hard work. We're ambitious, fast-paced, and unafraid to experiment, fail, learn, and ultimately succeed. This is us! Join our team if you share our culture and values.We're an equal-opportunity employer. We welcome qualified applicants from all races, colors, religions, sexes, nationalities, sexual orientations, gender identities, and abilities. We are hiring for multiple positionsApplySaveSaveProInsights

About The Role Role Purpose The purpose of the Practice Head role is to enhance organizational capability within the practice they lead by providing strategic direction, enabling design and execution of sustainable, targeted programs, policies and processes that enable or sustain various aspects of talent development, engagement and retention in Wipro. ? Do - Strategy Development and Deployment - Support development of overall practice charter for the organization - Achieve talent capability improvements by creating and deploying annual plan based on business strategy, requirement analysis and emerging business realities - Determine optimal structure and roles in the team for increased efficiency and effectiveness - Program / Intervention Design and Development - Address specific practice related challenges by working with business leaders to understand the problem, designing and deploying specific programs, processes or interventions. - Drive contextualization as per unit requirements, in programs deployed - Direct future capability building within the practice by developing new programs in consultation with business leaders, academia and external parties - Increase effectiveness of existing programs, policies or processes by commissioning and overseeing program redesign and refresh - Enhance the team design and delivery capabilities by devising and implementing frameworks for program effectiveness measurement - Team Management and Development - Provide overall direction and guidance to the team for program design and delivery - Complete all people processes for the team such as performance Nxt, WLQ etc. as applicable - Build team capability by reviewing team performance and recommending learning / development intervention in consultation with the concerned teams - Support & motivate the team by - - Coaching team members to build expertise and skill within the function - Driving focus in the team by aligning them with annual plans and performance goals - Encouraging team to undertake self-development and capability building. ? ? ? Mandatory Skills: PLM-Agile-Application. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.