321 Team Performance Jobs - Page 7

Job Summary: We are seeking dynamic and result-driven ASM/RSM professionals to lead sales and distribution for our consumer durables segment across designated regions. The role involves driving sales growth, managing channel partners, and building strong market presence in a highly competitive sector. Key Responsibilities: Develop and execute regional sales strategies to meet volume and revenue targets Manage dealer/distributor networks and expand channel presence Monitor sales team performance and provide necessary coaching and support Drive secondary sales through effective planning and market activation Analyze market trends, competitor activity, and customer insights to identify growth o...

Job Summary: We are seeking dynamic and result-driven ASM/RSM professionals to lead sales and distribution for our consumer durables segment across designated regions. The role involves driving sales growth, managing channel partners, and building strong market presence in a highly competitive sector. Key Responsibilities: Develop and execute regional sales strategies to meet volume and revenue targets Manage dealer/distributor networks and expand channel presence Monitor sales team performance and provide necessary coaching and support Drive secondary sales through effective planning and market activation Analyze market trends, competitor activity, and customer insights to identify growth o...

Job Summary: We are seeking dynamic and result-driven ASM/RSM professionals to lead sales and distribution for our consumer durables segment across designated regions. The role involves driving sales growth, managing channel partners, and building strong market presence in a highly competitive sector. Key Responsibilities: Develop and execute regional sales strategies to meet volume and revenue targets Manage dealer/distributor networks and expand channel presence Monitor sales team performance and provide necessary coaching and support Drive secondary sales through effective planning and market activation Analyze market trends, competitor activity, and customer insights to identify growth o...

Sales Strategy & Planning Develop and implement strategic sales plans aligned with business goals. Set monthly, quarterly, and annual sales targets for the team and monitor performance. Analyse market trends, competitor activity, and customer behaviour to identify opportunities. Team Management Recruit, train, and manage the sales team to ensure high performance. Conduct regular performance reviews, provide coaching and guidance. Motivate the team to meet and exceed targets through incentives and recognition. Client Relationship Management Build and nurture relationships with key clients, partners, and stakeholders. Lead negotiations and close high-value deals. Ensure client satisfaction and...

Support Team Manager We are looking for a dedicated and experienced Support Team Manager to oversee the management of our People Support Jira system and to lead the development of a comprehensive knowledge base. In this role, you will be responsible for ensuring that our internal support processes run smoothly, efficiently, and deliver the highest level of service to our team members. You will work closely with various departments to build a robust knowledge base that will serve as a key resource for all employees. Key Responsibilities: Jira System Management: Oversee and manage the People Support Jira system, ensuring tickets are tracked, prioritized, and resolved in a timely manner Team Ma...

As a People Manager in this role, you will be responsible for managing internal and external stakeholders effectively. You will utilize your hands-on experience in generating forecasting, planning, and scheduling using tools such as Excel and WFM tools. Your ability to work on existing or create new capacity plans will be crucial in meeting the requirements of the business. You will play a key role in creating FTE sizing for new/existing businesses, ensuring optimized solutions are provided. Collaboration with various stakeholders to gather inputs from a WFM standpoint will be a part of your responsibilities. By identifying HC & revenue leakages, you will develop plans to close these gaps an...

Group Manager - UK Operations (Insurance Claims) - Bengaluru Location: Bangalore An exciting opportunity for a seasoned operations leader to head large-scale UK motor insurance claims operations. This role involves managing a 100+ FTE team, driving performance, ensuring regulatory compliance, and leading strategic initiatives in a fast-paced, client-centric environment. Your Future Employer A leading global business process management company known for innovation, analytics, and digital transformation. The organization partners with Fortune 500 clients across sectors including Insurance, Banking, Healthcare, Travel, and more enabling operational excellence and business efficiency. Responsibi...

Job Summary We are seeking a highly skilled and experienced Team Lead for our RTR-Reinsurance domain. The ideal candidate will have 7 to 10 years of experience in customer service within the insurance domain. The role requires a strong understanding of claim investigation and property & casualty insurance. This is a hybrid work model with rotational shifts. Responsibilities Lead a team of customer service representatives in the P&C division to ensure high-quality service delivery. Oversee daily operations and ensure adherence to company policies and procedures. Provide guidance and support to team members to resolve complex customer issues. Monitor team performance and implement strategies t...

Service Relationship Manager - Small Business Enterprise-Sales Roles and Responsibilities Ensuring customers closure request is processed timely Coordinate with relevant team to ensure correct resolution Highlight non adherence or delay in resolution from stakeholders to immediate superiors for support Execute best practices to ensure reduction in complaints and errors Display ownership in handling service requests of customers with accurate resolution Update MIS/Reports accurately with details required Contribute towards improvement in TAT and NPS Take ownership in additional activities to drive team performance

Wholesale Banking SME Area Business Manager (Portfolio) Grade M6 LocationMumbai Reporting toRBM SME is a part of Wholesale Banking that manages lending business for Small & Medium enterprises with a turnover between 50 to 500 CR. The business is the fastest growing vertical within Wholesale Banking at Kotak and has been growing at a fast rate with a base of 3000 + customers. Lead a team of Portfolio Relationship Managers, management of existing clients and acquisition of New to Bank customers in SME segment in the assigned geography. Focus on building granularity and enhancing coverage by broadening the client base and driving risk calibrated operating profit. Build a strong and robust custo...

1. Team Supervision & Leadership Supervise daily operations of the call handling team, ensuring productivity and service quality. Allocate daily tasks and manage shift schedules to ensure adequate staffing and coverage. Provide ongoing coaching, mentoring, and performance support to all team members. Be the first point of contact for team queries and issue resolution. Maintain a positive, accountable, and collaborative team culture. 2. Call Quality Monitoring & Feedback Audit at least 35 calls per agent daily to ensure compliance with quality and process standards. Monitor live calls regularly to assess call handling quality. Provide constructive feedback and corrective training daily and we...

Position Overview We are seeking a dedicated and enthusiastic Customer Services Agent/Sr. Customer Service Agent - Live Chat to join our dynamic team in Pune. This role is pivotal in ensuring our customers receive exceptional service and support through live chat interactions. As a full-time employee, you will be part of a rotating schedule that allows for flexibility while maintaining a strong focus on customer satisfaction. With an annual salary of 3,50,000, this position offers a competitive compensation package along with opportunities for professional growth. Key Responsibilities Provide outstanding customer service through live chat, addressing inquiries and resolving issues promptly. ...

Project Role : Delivery Operations Representative Project Role Description : Deliver or support delivery of contracts and programs. Assign and manage work assignments of contract team. Manage service delivery quality and cost. Must have skills : Business Operation Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Delivery Operations Representative, you will be responsible for delivering or supporting the delivery of contracts and programs. A typical day involves assigning and managing work assignments for the contract team, ensuring that service delivery meets quality standards while managing ...

Team Lead/ Assistant Manager: We are seeking a Project Delivery Manager to oversee key projects, ensuring client satisfaction and adherence to SLAs. This role involves managing tele-calling operations, mentoring team members, and ensuring quality assurance. The ideal candidate will be responsible for maintaining high standards of accuracy, quality, and timeliness in all project activities, while also fostering a positive work environment and developing future leaders within the team. Key Responsibilities: Manage tele-calling activities, including monitoring data, ensuring daily call targets (200 calls/day), and achieving conversion ratios4. Mentor students (Monthly target) and manage client ...

Position NameNational Lead Account Servicing, Wholesale Banking Department Wholesale Banking Service Delivery Location Vikhroli, Mumbai Number of Positions 1 Reporting Relationships M8/SVP Service Delivery and CX Position Grade M6/M7 (DVP/VP) - Account Servicing Role of National Lead for Account Servicing: Supervise Team Leaders across 5 regions,10 offices throughout India, 50+ Team members servicing clients and RMs Serve Corporate and Wholesale banking clients by facilitating opening of various types of Current Accounts for all constitutions, including special accounts like Escrow, RERA, Nodal, etc. Manage collection of documents, verification and timely processing of Account maintenance re...

The Lead Sales Capability Building is a strategic architect of sales excellence, responsible for empowering sales professionals with relevant training, skills development, and performance coaching. This role ensures that the sales force is equipped, agile, and continuously evolving to drive business growth. Key Responsibilities: Design and implement an effective sales onboarding and capability development framework, ensuring seamless integration and accelerated productivity for new hires in sales team. Develop and execute high-impact training programs that enhance consultative selling, negotiation, and customer engagement skills. Drive the creation and continuous refinement of sales playbook...

Position NameNational Lead Account Servicing, Wholesale Banking Department Wholesale Banking Service Delivery Location Vikhroli, Mumbai Number of Positions 1 Reporting Relationships M8/SVP Service Delivery and CX Position Grade M6/M7 (DVP/VP) - Account Servicing Role of National Lead for Account Servicing Supervise Team Leaders across 5 regions, 10 offices throughout India, 50+ Team members servicing clients and RM"s Serve Corporate and Wholesale banking clients by facilitating opening of various types of Current Accounts for all constitutions, including special accounts like Escrow, RERA, Nodal, etc. Manage collection of documents, verification and timely processing of Account maintenance r...

Role Purpose The Technical Lead's role is characterized by the imperative of facilitating process delivery and bolstering team performance through diligent oversight of the Production Specialists. In this capacity, you will manage technical escalations, nurture team development, and ensure alignment with the established business objectives. The importance of this position cannot be overstated, as it plays a vital role in sustaining exemplary service standards and encouraging a culture centered on excellence. Do Oversee and support processes by reviewing daily transactions against performance parameters Continuously analyze performance dashboards and metrics to enhance team efficiency Mentor ...

SUMMARY This is a remote position. About Us We empower students and their studies by providing an ecosystem of highly effective tutoring, resources and support. We run weekly small-group tutoring sessions at our in-person campuses, presented by young and experienced tutors that teach in a simple, intuitive and engaging way. We also supplement these sessions with weekly workshops, complimentary 1-on-1 support and a learning portal with a comprehensive suite of resources and practice material to help students master their subjects. Over 8,000 students and 250+ team members have joined Contour Education since our founding in the beginning of 2020. Our growth is a testament to our dedication in ...

SUMMARY This is a remote position. About Us We empower students and their studies by providing an ecosystem of highly effective tutoring, resources and support. We run weekly small-group tutoring sessions at our in-person campuses, presented by young and experienced tutors that teach in a simple, intuitive and engaging way. We also supplement these sessions with weekly workshops, complimentary 1-on-1 support and a learning portal with a comprehensive suite of resources and practice material to help students master their subjects. Over 8,000 students and 250+ team members have joined Contour Education since our founding in the beginning of 2020. Our growth is a testament to our dedication in ...

About The Role Project Role : Technology Account Lead Project Role Description : Function as primary contact for technology work at each account. Integrate technology contracts and engagements at the client. Leverage all technology offerings to expand the scope of technology work at the account (up-sell/cross-sell). Create the technology account plan and get the right people involved to maximize the opportunity and build the account. Must have skills : Asset Performance Management (APM) Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Account Lead, you will serve as the primary contact for t...

About The Role Project Role : Data Science Practitioner Project Role Description : Formulating, design and deliver AI/ML-based decision-making frameworks and models for business outcomes. Measure and justify AI/ML based solution values. Must have skills : Computer Vision Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Data Science Practitioner, you will be engaged in formulating, designing, and delivering AI and machine learning-based decision-making frameworks and models that drive business outcomes. Your typical day will involve collaborating with various teams to measure and justify the value of AI...

About The Role Skill required: Delivery - Digital Strategy and Transformation Designation: I&F Decision Sci Practitioner Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Within Operations, our Sales Oper...

About The Role Skill required: Delivery - Digital Strategy and Transformation Designation: I&F Decision Sci Practitioner Senior Mgr Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Within Operations, our Sales O...

Plan and execute marketing strategies for assigned region Manage local campaigns, branding, and team performance Analyze market trends and competitor activities Coordinate with sales to drive regional growth