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Tele Collections Lead - Cards & PL

1 - 6 years

3 - 7 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Basic Section No. Of Openings 1 External Title Tele Collections Lead - Cards & PL Employment Type Permanent Employment Category Field Closing Date 06 Jun 2025 Organisational Entity Equitas Small Finance Bank Business Unit Assets Division/Function (SBU) Credit Cards Department Receivables Sub-Department Receivables Generic Role Unit Manager External Title (Job Role) Tele Collections Lead - Cards & PL Division Credit Cards Zone South State Tamil Nadu Region Tamil Nadu Area Chennai Cluster Chennai PT Location Chennai Branch Code 9999 Branch Name Head Office Skills Skill Sales Highest Education Bachelor of Science Working Language English Urdu About The Role Lead and manage a team of collection agents. Set and monitor performance targets for the team. Provide training, support, and guidance to team members. Ensure compliance with company policies and regulatory requirements. Handle escalated customer issues and resolve in a timely manner. Analyze collection data to identify areas for improvement. Develop and implement strategies to improve collection efficiency. Prepare and present regular reports on team performance.

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Equitas Small Finance Bank
Equitas Small Finance Bank

Banking

Chennai Tamilnadu

10001 Employees

3025 Jobs

    Key People

  • Parthasarathi Mukherjee

    Managing Director & CEO
  • Rajesh Kumar Chaturvedi

    Executive Director