897 Ich Jobs

Prepare and compile DMF/ANDA Drug Substance modules (especially Module 2 & 3) in compliance with regulatory requirements. Review DMF submissions and respond to regulatory deficiencies and queries in a timely and accurate manner. Coordinate with internal teams (R&D, QA/QC, Manufacturing) and external stakeholders to gather and validate required documentation. Ensure alignment with FDA and ICH guidelines throughout the submission lifecycle. Monitor regulatory updates and proactively implement changes in submission strategy. Maintain regulatory documentation and track submission timelines and approvals. Participate in audits and inspections, providing regulatory support and documentation as needed. Required Skills: DMF/ANDA Drug Substance Module Preparation | Expert DMF Review & Deficiency Response | Advanced FDA & ICH Guidelines | Expert Regulatory Documentation & Submission Systems | Advanced

IND/NDA/ANDAs/Amendments and Biologics to the FDA within company timelines and in accordance with regulatory guidelines and applicable federal laws The Manager, Regulatory Affairs CMC is responsible for developing and implementing regulatory strategies related to Chemistry, Manufacturing, and Controls (CMC) for pharmaceutical or biologic products Having prior experience of handling pre-approval and post-approval regulatory activities for multiple dosage form including Sterile, Sterile (Injectables/Ophthalmic/Otic/IV Bags) dosage forms in US market either for Aseptic sterilization or Terminal sterilization or both

Responsible for formulation development for OSD, external preparations, oral liquids, and injectables. Responsible for pre-formulation studies, prototype development, and scale-up activities. Ensure compliance with regulatory guidelines (ICH, WHO, USFDA, etc.). Collaborate with cross-functional teams (A, C, RA, Production) for tech transfer. Mentor junior scientists and manage project timelines and documentation.

We are seeking a highly skilled Executive / Sr. Executive Quality Assurance with 8 to 10 years of experience in API / Bulk Drug Manufacturing . The role involves overseeing laboratory incidents, OOS/OOT investigations, analytical method validations, data integrity compliance , and ensuring adherence to GMP and regulatory standards . Key Responsibilities: Handle and review laboratory incidents, OOS (Out of Specification), OOT (Out of Trend), deviations, and root cause investigations . Review and monitor calibration schedules and records for critical analytical instruments (HPLC, GC, UV, IR, AAS, ICP-MS). Oversee analytical method validation, method transfers, and specification reviews in alignment with regulatory requirements. Provide training to QC teams on laboratory procedures, data integrity , and documentation practices . Conduct surprise lab audits/visits and proactively identify compliance gaps to ensure readiness for inspections. Ensure compliance with cGMP, ICH, and regulatory guidelines throughout QA operations. Eligibility Criteria: Education: B.Sc / M.Sc in Chemistry or related field. Experience: Minimum 8 to 10 years in pharmaceutical Quality Assurance (API / Bulk Drug). Preferred Candidates: Male candidates available for immediate joining .

Be accountable for managing assigned product lines by developing and implementing business strategies aligned with overall Business Area goals and market needs. Drive sustainable revenue growth, improve profitability and linearity, and strengthen market presence while ensuring customer-centricity and operational excellence. Roles and Responsibilities: Collaborate with BA Head in defining business line strategy, ensuring revenue growth, linearity, and transformation. Conduct market research, competition review, and regulatory analysis for informed product line strategies and pricing decisions. Take full P&L responsibility for the business line; apply value selling, optimize Business line related processes, for desired results. Provide technical expertise and product knowledge with sales teams and customers, enabling effective positioning and integration of Siemens solutions, as and when required. Lead business reviews, monitor performance linearity, and report achievements and variances with corrective actions. Foster innovation by introducing new business models, technologies, and competitive practices to enhance efficiency and market share. Establish knowledge management systems, technical libraries, and in-house expertise to support operations and compliance. Build and mentor business line teams, ensuring talent development, succession readiness, and adherence to Siemens values and ethical practices. Qualifications & Experience: 10 15 Years, with 05 years of experience in a Functional Leadership Role. Experience in Business handling for the product line in MedTech Industry. Bachelor of Science, Technology, biomedical, or in a relevant field with relevant experience in the medical devices or similar highly regulated industry. Preferrable to have a masters degree in business management or strategy from an accredited university or college. Key skills: Analyzing problems and providing solutions in a structured way Business Planning Business Knowledge Driving Results Execution Delegation & Empowerment Influencing Coaching & Developing Others

Key Responsibilities: Develop, implement, and maintain robust financial crime prevention policies and procedures, including anti-money laundering (AML), fraud, sanctions compliance, and counter-terrorism financing (CTF). Lead and manage financial crime risk assessments and due diligence processes. Oversee investigations related to suspicious activities, ensuring timely escalation and resolution. Ensure compliance with applicable laws, regulations, and industry standards. Coordinate with internal departments and external regulators on compliance issues. Monitor and report on regulatory changes and implement necessary adjustments. Provide training and awareness programs on financial crime and compliance to employees. Manage and mentor a team of compliance and financial crime professionals. Conduct regular audits and reviews to identify compliance gaps and recommend improvements. Prepare and present reports to senior management and regulatory authorities. Support business units in embedding a strong compliance culture.

Role Description: As the Finance Head, the candidate will play a pivotal role in overseeing the financial health and strategy of the Company. The candidate will be responsible for managing the finance department, implementing financial policies, and ensuring compliance with regulations while contributing to the company's overall growth and profitability. As the Head of Process Excellence, the candidate will be responsible for driving standardization of processes across the organization, by strategically leveraging technology and optimizing processes to ensure operational efficiency, and create system based controls to build the platform for scale. In this process he will play a pivotal role in Coordinating between the Technology and Operational teams. Job Skills and Qualifications: CA / ICWA / MBA in Finance Proven experience (15+ years) in a senior finance role in Retail / FMCG / Services industry. Strong understanding of financial regulations, accounting principles, and financial software/systems. Excellent leadership, communication, and interpersonal skills. Strategic thinking with the ability to analyze complex financial data and make informed decisions. Demonstrated ability to drive change, innovate, and lead teams effectively. Plan fundraising initiatives to help the organization meet financial goals. Liaisonwith Banks and other funding sources. Manage and retain relationships with various vendors. Adhere to the law and companys policies. Ensure effective internal controls are in place and compliance with GAAP and applicable regulatory legislation for financial and tax reporting Presenting all required financial MIS to Management

Johnson Controls is looking for Sr. Analyst - RTR EMEA to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

About The Role Credit Card Process Manager Marketing HO Department Credit Card Products Location Infiniti IT park Reporting Relationship Position Grade Senior Manager Job Role Process designing for Credit Cards covering key aspects of Process Workflows (Digital / Physical), Compliance, Risk, Legal, Ops, Customer Experience, etc. Creating and documenting SOPs/Process notes of various Credit Card processes with clear defined roles and responsibilities to promote efficient implementation. Ability to think through end to end process at various touchpoints such as online channels, partners, Branches, Call center etc. Review processes in light of Fraud and Risk raised by RCU and ORM. Identification of Risks and Regulatory breach on cards processes and provide solution to mitigate risks and control reports to minimize process lapses. Monitor and govern if the defined processes are being executed from time to time, including regulatory changes In-depth understanding of KYC and Other Regulatory Guidelines. Providing tailor made solution to Product / Operations for specific business requirement. Ideate & suggest Product and Operations with end to end execution of a Process / Digital Journey"™s / new initiatives / features etc. Ensuring the Digital Journey controls and logics is in line with defined Process, Regulation and Risk perspective Responsible for the documentation of Business Processes, workflows. Publish MIS and Reports Job Requirement Graduate/Post-Graduate with at least 5 to 6 years of experience in Business Processes In-depth knowledge of Credit Cards business Knowledge of Regulatory requirements and market competition/intelligence will be an added advantage. Excellent communication skills Verbal & Written Good Logical reasoning and data analysis skill Should be able to think proactively for process changes from Business Process Re-engineering perspective Assertive attitude Self-Driven and ability to follow-up promptly Good analytical skills & eye for details

About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Regulatory Compliance New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model powered by data, intelligent technologies and talentLooking for someone with AML and Fraud mgmt experience.Understand & implement laws, and regulations designed to stop the practice of generating income through illegal actions during transfer of funds. Anti Money Laundering law covers limited number of transactions and criminal behaviors to prevent terrorist financing and money laundering and compliance programs, including know-your-customer (KYC) rules. Strong coping, emotional resilience, and stress-management skills Excellent comprehension and communication Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skillsLooking for someone with KYC experience along with ECDD/OCDD knowledgeBusiness and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. Business and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for? Ability to work well in a teamIn this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts This includes driving customer identification, customer due diligence & enhanced due diligence. Business and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Clinical Data Services - Clinical Database Programming Designation: Clinical Data Svs Specialist Qualifications: BE/BTech/BSc Years of Experience: 7 to 11 years Language - Ability: English(Domestic) - Intermediate What would you do? You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the worlds leading biopharma companies bring their vision to life enabling them to improve outcomes by converging around the patient, connecting scientific expertise with unique insights into the patient experience.The Clinical Data Management team focuses on the collection, integration, and availability of data at appropriate quality and cost. The team is responsible for performing data management activities including discrepancy review, query generation, and resolution. The team is also responsible for creating CRF Completion Guidelines (CCG) and SAE reconciliation guidelines. They help identify and raise protocol deviations in the database, perform edit check validation by creating test cases, write test scripts, and carry out database validation (UAT) against the specified CRF/ECRF. The team also managing clinical data management projects.Develop and review complex edit checks, patient profile listings, reports, preprocessing checks & map datasets for validation based on study requirements using different tools/techs such as Cognos / SAS, J-Review, or any other applicable systems. What are we looking for? Commitment to qualityAbility to perform under pressureProblem-solving skillsCollaboration and interpersonal skillsClinical SAS, SQL, J-Review, CDW Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BE,BTech,BSc

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP HCM Payroll Good to have skills : asp net Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that solutions are effectively implemented across multiple teams, while maintaining a focus on quality and efficiency in application delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with strategic goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HCM Payroll.- Strong understanding of payroll processing and compliance regulations.- Experience with SAP HCM modules and integration with other systems.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 12 years of experience in SAP HCM Payroll.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP HCM Payroll Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business needs and technical specifications, while fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HCM 1)Time Management2)Payroll3)Personnel Administration4.)Organizational Management- Strong understanding of payroll processing and compliance regulations.- Experience with SAP HCM modules and integration with other systems.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with data management and reporting tools related to payroll. Additional Information:- The candidate should have minimum 5 years of experience in SAP HCM Payroll.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Roles and Responsibility Develop and implement operational strategies to achieve business objectives. Manage and supervise a team of professionals to ensure efficient operations. Analyze operational data to identify areas for improvement and optimize processes. Coordinate with various departments to ensure seamless operations and resolve issues. Implement and maintain quality control measures to ensure high standards. Identify and mitigate risks to ensure compliance with regulatory requirements. Job Requirements Proven experience in operations management with a minimum of 5 years of experience. Strong knowledge of operational principles and practices. Excellent leadership, communication, and problem-solving skills. Ability to analyze complex data and make informed decisions. Strong attention to detail and ability to prioritize tasks effectively. Experience in managing and motivating a team to achieve operational excellence.

Analytical method development Analytical method validation Stability studies Extractable and leachable Standards generation Calibration of Instruments All related works as per USFDA and NABL norms

As a Masters graduate from 2024 to 2025 in the locations of Walajabad, Sunguvarchathram, Sriperumbudhur, Kanchipuram, you will be responsible for the following: - **Testing and Analysis:** - Perform analytical testing on raw materials, in-process samples, and finished products using techniques such as HPLC, UV, pH Meter, and etc. - **Documentation:** - Accurately document test results and observations following Good Documentation Practices (GDP) for audit readiness. - Prepare specifications for raw materials, packing materials, finished products, intermediates, solvents, and reagents used in analyses. - Inspect, sample, and test starting materials, packaging materials, semifinished, and finished products as per Standard Operating Procedures. - Prepare analysis reports for tested samples and investigate any Out of Specifications (OOS) results. - Create Certificate of Analysis (COA). - Ensure proper labelling of Quality control instruments, chemicals, and glassware. - **Compliance and Audits:** - Ensure compliance with GMP, GLP, ISO, ICH, and other regulatory standards. - Assist with internal and external audits and inspections, preparing necessary reports and corrective actions. - **Instrument Calibration and Maintenance:** - Regularly calibrate laboratory instruments and perform preventive maintenance to ensure result accuracy and reliability. - **Deviation Handling and CAPA:** - Investigate OOS results, deviations, or non-conformances. - Initiate Corrective and Preventive Actions (CAPA) and suggest process improvements. - **Sample Management:** - Manage collection, labelling, and storage of samples for testing. - Oversee stability studies and retention samples to ensure product consistency. - Update control sample details as per SOP. - Retain reference samples from each batch of products, semifinished and finished, and raw materials released to the market. - **Continuous Improvement:** - Actively contribute to the continuous improvement of QC processes by suggesting and implementing enhancements to testing methods and practices. - **Safety and Environment Compliance:** - Adhere to safety protocols for handling hazardous materials and comply with environmental regulations. Please note that the job location is at Kanchipuram, Tamil Nadu, and the shifts available are Day Shift, Night Shift, and Overnight Shift.,

Your Day-to-Day Tasks Include: 1. Initiating first level contact with Inbound and Outreach leads. 2. Creating and executing an outreach strategy in collaboration with the PDR Managers and PDR team leads.

Roles and Responsibility Develop and implement operational strategies to achieve business objectives. Manage and supervise a team of professionals to ensure efficient operations. Analyze operational data to identify areas for improvement and optimize processes. Collaborate with cross-functional teams to align with organizational goals. Ensure compliance with regulatory requirements and industry standards. Foster a culture of continuous improvement and excellence within the team. Job Requirements Proven experience in operations management with a minimum of 8 years of experience. Strong leadership and management skills, with the ability to motivate and inspire teams. Excellent analytical and problem-solving skills, with attention to detail. Ability to work in a fast-paced environment and adapt to changing priorities. Strong communication and interpersonal skills, with the ability to build relationships. Experience in managing budgets and resources to achieve operational efficiency.

R&D (Synthesis) -Agrochemical Industry-Saykha,Gujarat. Capital Placement Services Industry IT Software - Application Programming / Maintenance Qualification M.Sc Key Skills Green Field Projects UPLC Gujarat R&D (Synthesis) PDR R&D Develo

Role & responsibilities Exploration of updated guidelines needed for dossier compilation for ROW market/ Regulated Market. Preparation, compilation, review, and submission of Pharmaceutical Dossiers to emerging market as per International Conference on Harmonization (ICH) and country specific guidelines in Common Technical Document (CTD), Asian Common Technical Document (ACTD) and regional format. Internal communication & follow-ups with various departments for various documents. To arrange and send samples for registration purpose to various countries. Review at all quality data received from various departments before using in dossiers and technical packages. Preparation and submission of Query response raised by the Health Authority. To undertake any other assignment given by superior of the department / management from time to time. To support in documentation in national and international tenders. Management of Product Database. Archival of dossier. For COPP Application- Support with documents. Preferred candidate profile Must be from Formulation background interested applicant can send CV on shital@mjbiopharm.com , janhavi.shedekar@mjbiopharm.com or contact on 9867700982. Perks and benefits

Job profile Qualification : Bachelors Degree / Master Degree Industry Type : FM Services, Hotels, Projects, Overall Experience : 12 -14 years Industry Experience : 10-12 years of relevant / equivalent experience Technical Skills : Building Services Generic Skills : Leadership, Communication, Vendor/people management, Strategies Behaviors : Team work, Learning attitude, Innovation mindset Job Aim: To take complete ownership for all client deliverables for all the facilities in the city. The person will be responsible to provide comprehensive facility management services, as per the contractual terms with a focus on continuous improvement for the respective facilities. Will also be responsible to achieve financial and other Key Performance Indicators ( KPIs) established by the Client. The Regional Head must be a team player and work with other functions within JLL and also the client stakeholders to achieve outcomes. Competencies Interpersonal skills with a strong client focus. Team Leader with line management skills and the ability to delegate Client /Supplier relationship management Technical comprehension and experience with performance based service contracts and vendor management Knowledge of occupational safety requirements Strong budget management and financial analysis skills Excellent written and oral communication skills. Strong analytical skills. Responsibilities Operations delivery Overall service delivery of the region KPI / Compliance Scores and management Manage escalations with closure in a timely manner People Management Ensure right expectation setting for the team, ability to maximise performance of the team. Training for the team Growth Plan for the team Employee assessment, identify shortcomings and plan development Technology Ensure optimum utilization of all technology tools that are implemented from time to time. Innovation/ Initiative Keep a track and updates on Energy savings project for the region. Focus / Thrust on improvements/ initiatives Financial Acumen Keep a track one Office services / R&M /Capex Budgets /work closure Understanding of the facility / City spend Track FM Operational Expenses CRM / SRM Client/employee engagement, Leadership connects Service partners engagement Vendor management Vendor engagement /Identification and evaluation on larger aspects Expansion/Go live Overall planning / Cost proposal & approval Approval/transition/Go live Ensure/oversee closure on project snag BCP /Risk management Oversee, assess risk, plan and handle any BCP situation. Certification/Internal Audit Ensure/oversee preparation end to end for all audits Business Reviews Responsible for Quarterly Business Reviews Publish timely and relevant reports for client and senior management

Job profile Qualification : Bachelors Degree / Master Degree Industry Type : FM Services, Hotels, Projects, Overall Experience : 12 -14 years Industry Experience : 10-12 years of relevant / equivalent experience Technical Skills : Building Services Generic Skills : Leadership, Communication, Vendor/people management, Strategies Behaviors : Team work, Learning attitude, Innovation mindset Job Aim: To take complete ownership for all client deliverables for all the facilities in the city. The person will be responsible to provide comprehensive facility management services, as per the contractual terms with a focus on continuous improvement for the respective facilities. Will also be responsible to achieve financial and other Key Performance Indicators ( KPIs) established by the Client. The Regional Head must be a team player and work with other functions within JLL and also the client stakeholders to achieve outcomes. Competencies Interpersonal skills with a strong client focus. Team Leader with line management skills and the ability to delegate Client /Supplier relationship management Technical comprehension and experience with performance based service contracts and vendor management Knowledge of occupational safety requirements Strong budget management and financial analysis skills Excellent written and oral communication skills. Strong analytical skills. Responsibilities Operations delivery Overall service delivery of the region KPI / Compliance Scores and management Manage escalations with closure in a timely manner People Management Ensure right expectation setting for the team, ability to maximise performance of the team. Training for the team Growth Plan for the team Employee assessment, identify shortcomings and plan development Technology Ensure optimum utilization of all technology tools that are implemented from time to time. Innovation/ Initiative Keep a track and updates on Energy savings project for the region. Focus / Thrust on improvements/ initiatives Financial Acumen Keep a track one Office services / R&M /Capex Budgets /work closure Understanding of the facility / City spend Track FM Operational Expenses CRM / SRM Client/employee engagement, Leadership connects Service partners engagement Vendor management Vendor engagement /Identification and evaluation on larger aspects Expansion/Go live Overall planning / Cost proposal & approval Approval/transition/Go live Ensure/oversee closure on project snag BCP /Risk management Oversee, assess risk, plan and handle any BCP situation. Certification/Internal Audit Ensure/oversee preparation end to end for all audits Business Reviews Responsible for Quarterly Business Reviews Publish timely and relevant reports for client and senior management

About Us : Established in 1991, Matrix (www.matrixcomsec.com) is a leader in Security and Telecom solutions for modern businesses and enterprises. Matrix has launched cutting-edge products like Video Surveillance Systems - Video Management Software, Network Video Recorder, and IP Camera, Access Control and Time-Attendance Systems as well as Telecom Solutions such as Unified Communications, IP-PBX, Universal Gateways, VoIP and GSM Gateways, and Communication Endpoints. These solutions are feature-rich, reliable, and conform to international standards. Having global footprints in Asia, Europe, North America, South America, and Africa through an extensive network of more than 2,500 channel partners, Matrix ensures that the products serve the needs of its customers faster and longer. We aspire to be the world leader in innovative telecom and security solutions by offering cutting-edge, high-performance telecom and security solutions to business customers. Roles and Responsibilities : Maintain client relations to build excellent reputation for service and produce repeat business. Interact regularly with top ten accounts related to weekly selling, deliveries and stock availability. Maintaining contact with existing clients to ensure that they are satisfied with their services Building relationships with existing clients to ensure repeat business and new business opportunities Managing existing customer accounts by ensuring that existing customers remain satisfied with company products and services. Developing and implementing effective account plans to retain existing customers. Identifying customer needs and communicating how company products and services fulfill those needs. Suggesting innovative ways to increase sales and enhance clients' experience. KRA's: Sales from regular SI's Number of SI's build How to get constant business from SI's Skills Required: Ability to increase customer engagement. Knowledge of customer relations management software and MS Office. Outstanding communication and negotiation skills. Analytical and time management skills.

Regional Head – Operations Job type : Full time Reporting Manager : India Operations Director / Account Director No of staff managed : 200 Job profile Qualification Bachelor’s Degree / Master Degree Industry Type FM Services, Hotels, Projects, Overall Experience : 12 -14 years Industry Experience 10-12 years of relevant / equivalent experience Technical Skills Building Services Generic Skills Leadership, Communication, Vendor/people management, Strategies Behaviors Team work, Learning attitude, Innovation mindset Job Aim: To take complete ownership for all client deliverables for all the facilities in the city. The person will be responsible to provide comprehensive facility management services, as per the contractual terms with a focus on continuous improvement for the respective facilities. Will also be responsible to achieve financial and other Key Performance Indicators ( KPIs) established by the Client. The Regional Head must be a team player and work with other functions within JLL and also the client stakeholders to achieve outcomes. Competencies Interpersonal skills with a strong client focus. Team Leader with line management skills and the ability to delegate Client /Supplier relationship management Technical comprehension and experience with performance based service contracts and vendor management Knowledge of occupational safety requirements Strong budget management and financial analysis skills Excellent written and oral communication skills. Strong analytical skills. Responsibilities Operations delivery Overall service delivery of the region KPI / Compliance Scores and management Manage escalations with closure in a timely manner People Management Ensure right expectation setting for the team, ability to maximise performance of the team. Training for the team Growth Plan for the team Employee assessment, identify shortcomings and plan development Technology Ensure optimum utilization of all technology tools that are implemented from time to time. Innovation/ Initiative Keep a track and updates on Energy savings project for the region. Focus / Thrust on improvements/ initiatives Financial Acumen Keep a track one Office services / R&M /Capex Budgets /work closure Understanding of the facility / City spend Track FM Operational Expenses CRM / SRM Client/employee engagement, Leadership connects Service partner’s engagement Vendor management Vendor engagement /Identification and evaluation on larger aspects Expansion/Go live Overall planning / Cost proposal & approval Approval/transition/Go live Ensure/oversee closure on project snag BCP /Risk management Oversee, assess risk, plan and handle any BCP situation. Certification/Internal Audit Ensure/oversee preparation end to end for all audits Business Reviews Responsible for Quarterly Business Reviews Publish timely and relevant reports for client and senior management Location On-site –Bengaluru, KA Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

Regional Head – Operations Job type : Full time Reporting Manager : India Operations Director / Account Director No of staff managed : 200 Job profile Qualification Bachelor’s Degree / Master Degree Industry Type FM Services, Hotels, Projects, Overall Experience : 12 -14 years Industry Experience 10-12 years of relevant / equivalent experience Technical Skills Building Services Generic Skills Leadership, Communication, Vendor/people management, Strategies Behaviors Team work, Learning attitude, Innovation mindset Job Aim: To take complete ownership for all client deliverables for all the facilities in the city. The person will be responsible to provide comprehensive facility management services, as per the contractual terms with a focus on continuous improvement for the respective facilities. Will also be responsible to achieve financial and other Key Performance Indicators ( KPIs) established by the Client. The Regional Head must be a team player and work with other functions within JLL and also the client stakeholders to achieve outcomes. Competencies Interpersonal skills with a strong client focus. Team Leader with line management skills and the ability to delegate Client /Supplier relationship management Technical comprehension and experience with performance based service contracts and vendor management Knowledge of occupational safety requirements Strong budget management and financial analysis skills Excellent written and oral communication skills. Strong analytical skills. Responsibilities Operations delivery Overall service delivery of the region KPI / Compliance Scores and management Manage escalations with closure in a timely manner People Management Ensure right expectation setting for the team, ability to maximise performance of the team. Training for the team Growth Plan for the team Employee assessment, identify shortcomings and plan development Technology Ensure optimum utilization of all technology tools that are implemented from time to time. Innovation/ Initiative Keep a track and updates on Energy savings project for the region. Focus / Thrust on improvements/ initiatives Financial Acumen Keep a track one Office services / R&M /Capex Budgets /work closure Understanding of the facility / City spend Track FM Operational Expenses CRM / SRM Client/employee engagement, Leadership connects Service partner’s engagement Vendor management Vendor engagement /Identification and evaluation on larger aspects Expansion/Go live Overall planning / Cost proposal & approval Approval/transition/Go live Ensure/oversee closure on project snag BCP /Risk management Oversee, assess risk, plan and handle any BCP situation. Certification/Internal Audit Ensure/oversee preparation end to end for all audits Business Reviews Responsible for Quarterly Business Reviews Publish timely and relevant reports for client and senior management Location On-site –Bengaluru, KA Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.