Team member - Operations

• Gather resource needs on pipeline projects and planned growth/budget.
• Lead strategic initiatives in relation to resource management. Be a change leader to drive behavior change
• Recruitment Coordination, prioritize projects starting earliest according to the open demands
• Aggressively support resourcing operations to maximize revenue
• Work with Finance team for solving client invoicing queries.
• Work with delivery managers, partners and clients to allocate resources for upcoming and ongoing projects based on their bandwidth and skills needed for the project
• Track the demand from different regions and work with recruitment team
• Developing processes for team meetings and feedback system at regular intervals. Mitigating resource concerns by reallocating resources, adjusting goals, or assigning additional staff.
• Ensure fulfillment for the Accounts by working with options within the available pool - roll offs/proactive hiring
• Keep a close tab on ramp-ups and ramp-downs and facilitate associate movement
• Become an expert in OpenAir resource module bookings and reporting process
• Perform monthly audits of all billable resource data across multiple subsidiaries
• Proactively present solutions to mitigate risks and to utilize opportunities
• Take care of joining, on-boarding and booking process until resource becomes billable
• Support headcount and capacity planning activities as needed

Requirements

• Atleast 4+plus years of IT Industry experience.
• Excellent communication skills
• Experience in client communication and managing the vendors and partners.
• Having prior experience working with large growing team and diverse set of people in leadership roles
• Strong ability to multitask and prioritize
• Advanced Excel, Word and business database skills
• Enjoy a fast paced work environment while maintaining a positive team culture
• Desire to navigate and understand corporate structure with impeccable customerservice skills
• Ability to remain professional in stressful situations (not sure how to phrase this one!)