Team Leader/Supervisor

Role Summary

We are seeking a highly organized and proactive Supervisor to lead our rental department operations. This role encompasses overseeing rental processes, managing property advertisements, coordinating property maintenance, and ensuring seamless communication between tenants, landlords, and agencies. Additionally, the Supervisor will lead a team of up to five members, ensuring operational efficiency and team performance.

Key Responsibilities

• Rental Operations Management: Oversee end-to-end rental processes, including rental payments, bond lodgements, and financial transactions between tenants and landlords.
• Team Leadership: Supervise and guide a team of up to five members, ensuring tasks are allocated effectively, performance is monitored, and team goals are achieved.
• Property Coordination: Manage property advertisements, inspections, maintenance activities, and progress tracking using tools like Trello.
• Communication and Escalations: Act as the main point of contact for inquiries and escalations, ensuring timely and professional resolutions for tenants, landlords, and external agencies.
• Administrative Oversight: Maintain accurate records of leases, inspections, and compliance documentation. Ensure adherence to Australian rental regulations and provide detailed progress reports to management.

Required Skills and Qualifications

• Proven experience in real estate or property management, with leadership responsibilities.
• Strong team management and mentoring skills.
• Exceptional organizational and multitasking abilities.
• Proficiency in tools such as Trello, Microsoft Office Suite, and property management software.
• Knowledge of Australian rental laws and processes (preferred).
• Excellent communication and problem-solving skills.
• Ability to work under tight deadlines in a fast-paced environment.

Work Environment

This is an office-based position with working hours from 5:30 AM to 2:00 PM, Monday to Friday. The Supervisor will play a key role in ensuring the success of the rental department through efficient operations and team leadership.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Leave encashment
• Paid sick time

Experience:

• total work: 2 years (Required)

Work Location: In person