3740 Team Leader Jobs - Page 13

Team Leader For E- Commerce Customer Service with Experience in RISK & Fraud Prevention: 4+ Years Of Exp with Minimum 1 Year of Experience As A Team Leader In Inbound Voice Process, Where Managed Inbound Customer, RISK & Fraud in E- Commerce Process Required Candidate profile Key Skills: .Managed Teams AHT, Attrition, Shrinkage, SAL .Must have Managed Fraud & RISK Have managed Team Of Inbound Voice Customer Service With RISK & Fraud Prevention in E- Commerce Process

Experience in BPO Industry- International Voice only Team Leader - Develop health- Healthcare process Team Handling Acting TL/ SME Excellent Comms

Job description: Should have minimum 5+ years of experience in BPO. Inbound Voice experience is mandate. Should have been designated as a Team Lead for at least 2 years on papers. Should be able to calculate Attrition, Shrinkage, AHT. Candidate should have good communication Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Location: Preferred Mumbai Based Candidates. Interested can share resume on - Bhawnas1@hexaware.com // 6260351725 Regards Bhawna

Skills: Commisioning, Operation & Maintainence, Performance monitoring, Testing, Site Progress, Electrical codes, Project documentation, Job Description Job Summary We are seeking a motivated and enthusiastic Team Leader to join our team. The successful candidate will be involved in various electrical projects, assisting in the design, installation, testing, commissioning, operation, maintenance and overall project management of electrical systems and solutions. Projects Railways, solar, Lighting, UG cable laying Role and Responsibilities Understand the Project Scope of work Asist for Site Survey Site supervision of Installation, Testing, commissioning, Operation & maintenance Update the fie...

We are looking TL with Team, should have Experience in Google pay, phone pe, Paytm, Freecharge, up to 3 Years Experience for the same. TL - Team side 20 FOS Report for your team ... TL - Salary will be 5.5 LPA / + 3900 / travelling

A team leader guides, motivates, and supports a group of employees to achieve organizational goals by assigning tasks, monitoring progress, fostering communication, and resolving conflicts. Key responsibilities include setting clear goals, delegating work effectively, providing coaching and feedback, and acting as a liaison between the team and upper management. Successful team leaders also create a positive work environment and advocate for their team's needs.

🔍 Job Description: We are hiring HR Recruiters for a telecalling-based role. As an HR Recruiter, your main responsibility will be to connect with job seekers over the phone and help them get placed in delivery jobs (like Zomato, Swiggy, Blinkit, Zepto, etc.) free of cost. 🎯 Key Responsibilities: • Make outbound calls to job seekers and explain job opportunities • Register interested candidates and guide them through the joining process • Maintain daily calling/reporting records • Provide genuine and helpful assistance – no charges for candidates ✅ Requirements: • Good communication skills (Hindi must, English optional) • Confident and convincing attitude • Basic knowledge of phone and WhatsA...

Team leader

We are looking for a dynamic and goal-oriented Team Leader to drive sales performance and lead a high-performing team of insurance consultants. The ideal candidate will be responsible for recruiting, mentoring, and managing a team to achieve set business targets. Key Responsibilities Team Recruitment & Development Recruit and onboard Life Insurance Consultants (LICs) or Agents. Conduct training sessions and provide on-the-job coaching. Ensure team readiness for IRDAI certification. Sales Target Achievement Drive the team to meet monthly and quarterly sales targets. Track performance metrics and implement corrective actions where needed. Performance Monitoring & Reporting Monitor daily activi...

Conduct Research & Advise Clients – Perform research to provide accurate guidance to clients. • Prepare Legal Documentation – Manage required legal documents. • Handle Client Queries & Build Relationships – Address client concerns promptly and maintain strong, long-term relationships. • Manage & Organize Client Data – Maintain updated client records in a structured manner. • Handle CRM Portals – Regularly update and manage client information, tasks, and progress through CRM systems. • Coordinate with Internal Teams – Collaborate with accounts, legal, and other departments to ensure smooth progress of tasks. • Client / Society Visits – Visit societies and client locations to provide service s...

Job Title: Team Leader – International BPO Location: [Mira Road] Shift: Night Shift Saturday & Sunday Fixed off Job Timing: 7:30 pm to 5:00 am Salary Range: (25k to 40k) Depends on interview/Experience Age:- 25 to 38 Reports To: Operations Manager / Process Manager Experience Required: 1–5 years in BPO, with 1+ year in a TL role (Preferred in international Exp) International experience mandatory (min 1 Year) Job Summary: We are seeking a proactive and experienced Team Leader to oversee a team of associates/executives handling international customer interactions. The Team Leader will be responsible for achieving operational targets, managing performance, driving quality and compliance, and en...

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United...

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United...

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United...

Role & responsibilities Responsibilities: Team Management & Coaching: Supervise, motivate, and guide a team of associates to achieve daily targets and KPIs. Provide regular coaching and performance feedback to improve agent skills and productivity. Conduct training sessions for new hires and ongoing development for existing team members. Performance & Quality: Monitor and evaluate team performance against key metrics like Customer Satisfaction (CSAT), Net Promoter Score (NPS), Service Level Agreements (SLAs), and Average Handling Time (AHT). Conduct quality assurance checks and audits to ensure adherence to company policies and client standards. Address performance issues, implement action p...

Roles and Responsibilities * Manage a team of customer service representatives to achieve daily, weekly, and monthly targets. Minimum 1 Year on paper Team leader experience. * Monitor and analyze key performance indicators such as attrition, shrinkage, CSAT, NPS, and AHT to identify areas for improvement. * Develop and implement strategies to reduce attrition rates and improve overall team performance. * Collaborate with other departments to ensure seamless communication and effective issue resolution Open to work in day shift / 6 days working 1 week off(rotational) Interested candidate can share your cv @ shamina.sayyed@teleperformancedibs.com

3 yearsr experience of which min 1 year experience in a leadership role; ; Preference/aptitude for a career in customer service / sales environment; Demonstrated team handling skills in the past. Required Candidate profile To ensure achievement of targets / SLAs defined by the Client by effective management of team members. .Candidate should be open for shifts

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank o...

Role & responsibilities Experience in handling team management Responsible for maintaining SLA and Key metrics like AHT , CSAT Responsible for maintaining daily shrinkage and attrition Responsible for maintaining reports and client management Preferred candidate profile Min 3-4 years in International voice process Comfortable working for night shifts Excellent communication skills

Team Lead _ Fintech Inbound _Navi Mumbai 6 days working, 24/7 rotational shift Good comms On - Paper 2 years TL exp mandate for voice Overall should at least 5 years of experience Immediate joiner only preferred Only localite preferred Should have hands on exp on attrition/Shrinkage/AHT/SLA/Occupancy Budget 6L Interested candidate please connect over, poojam3@hexaware.com, or on 7869304456 Regards, Pooja

Step into a role of a Customer Care Leader at Barclays, where youll play a pivotal role in shaping the future. Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. You may be assessed on key critical skills relevant for success in role such as: Ensure daily Schedule Adherence. Answer queries raised by the Client & Advisors related to the process. Manage escalations and Perform regular Quality checks for the Team. Monitor performance for all Advisors on a monthly basis. Convey feedback received from Quality to all Advisors. Desirable skills sets: Weekly Update on performance levels to the AVP/VP. Address issues a...

MIN 1 yrs exp as Collections Team Leader on paper Bucket Collections Client /Team/ SLA / Attrition/ Shrinkage Must- Fluent in Hindi Immediate Joiner Required Candidate profile Call / Whatsapp CV Amit 8178259405/Neha 8287267407 if you have MIN 1 yrs exp as Collections Team Leader on paper and are fluent in Hindi

We are looking for a Team Leader to manage our outbound retention for telecom industry. The role requires handling a team of agents, ensuring achievement of outbound KPIs, and driving overall floor performance. Candidate will be responsible for monitoring daily activities, coaching agents, and maintaining discipline on the floor. Strong focus on people management, attrition & shrinkage control, and performance reviews is a must. The ideal candidate should be well-versed with MS Excel and email communication , have strong leadership skills, and the ability to motivate a team towards achieving targets. Key Responsibilities: Manage daily floor operations and team performance. Achieve outbound K...