Branch Ops - Team Member - West

1 - 4 years

2 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  1. Responsible for pay-in pay-out shortage and to follow up with branches / franchisees rectification for securities which are wrongly transferred
  2. Responsible for updating the shortage details in the system check intra settlement status
  3. Responsible for ensuring clients receive delivery instruction slip book follow up with branches/ franchisees
  4. Responsible for handling off market shares received ensure it is intimated to the branches/ franchisees for DP proof follow up for the same with risk team
  5. Responsible for timely resolution of queries of branches/ franchisees/ clients on mails, ECRM, telephone calls
  6. To follow up for any pending issues relating to fax, scan, DP problem etc. coordinating the same with franchisees
  7. Responsible for training educating newly inducted franchisees and their staff regarding the working of the organization use of systems
  8. Should coordinate with DP department for normal market transfers or rejections or any other client related details
  9. Should ensure DP account mapping after provision of all adequate documents details
  10. To coordinate with settlements team for effecting corporate action to eligible clients
  11. Responsible for escalation of high value shortages salvage auction through internal position
  12. To keep a track on transaction of physical shares

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Kotak Securities (KSL) logo
Kotak Securities (KSL)

Financial Services

Mumbai

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