4923 Team Leader Jobs - Page 17

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of...

Team Lead/ Customer Support/ BPS Technology Job Summary: We are looking for a dynamic and experienced Team Lead Customer Support to manage, coach, and drive a high-performing customer support team in a fast-paced environment. The ideal candidate should have excellent leadership, communication, and analytical skills, with a proven record of achieving process targets and ensuring customer satisfaction. Key Responsibilities: Lead and manage a team of customer support executives to meet performance and quality benchmarks. Monitor daily operations and ensure SLA adherence across all processes. Drive initiatives to improve CSAT and overall customer experience. Analyze performance reports and provi...

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve...

Atria Convergence Technologies Ltd. is looking for Team Lead - Analytics to join our dynamic team and embark on a rewarding career journey Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team Disclaimer: This j...

Capable of training and mentoring junior team members Strong knowledge of DSP and SSP platforms Proven leadership and team coordination skills Ability to work in a fast-paced, results-driven environment Excellent communication and problem-solving skills Experience leading and supporting a team of AdOps professionals Ability to collaborate with internal and external stakeholders Ensure timely delivery and quality of advertising campaigns

Fusion CX is looking for Team Leader to join our dynamic team and embark on a rewarding career journey Leading and motivating a team to achieve performance targets Providing guidance, support, and coaching to team members Developing and implementing strategies to improve team performance and productivity Monitoring team progress and providing feedback to team members Managing and resolving conflicts within the team Collaborating with other departments to ensure seamless integration and collaboration Ensuring compliance with company policies and procedures Developing and maintaining positive relationships with stakeholders, including customers, clients, and vendors Evaluating team performance...

MAXVALUE CREDITS AND INVESTMENTS is looking for TEAM LEADER to join our dynamic team and embark on a rewarding career journey. Managing the day - to - day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team Disclaimer : This job desc...

Kotak Mahindra Bank Limited is looking for Team Member - AML - SUPPORT SERVICES - Compliance to join our dynamic team and embark on a rewarding career journey. As a Team Member - AML - SUPPORT SERVICES - Compliance, the professional is responsible for managing, monitoring, and supporting end - to - end operations related to their domain. This includes troubleshooting technical issues, implementing process improvements, and ensuring system stability and operational efficiency. The role involves close collaboration with cross - functional teams, maintaining documentation, and providing timely resolutions to complex challenges. In addition, the individual is expected to identify risks, propose ...

Atria Convergence Technologies Ltd. is looking for Team Lead - Enterprise Business - EB Collection & Retention to join our dynamic team and embark on a rewarding career journey. Lead the Enterprise Business Collection and Retention team, ensuring adherence to revenue targets and retention strategies. Develop initiatives to enhance client satisfaction, reduce churn, and streamline payment collection processes. Coordinate with account managers and business heads to identify high - risk clients and implement retention actions. Monitor KPIs and prepare analytical reports for leadership decision - making. Disclaimer : This job description has been sourced from a public domain and may have been mo...

At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and self-driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking a Team lead for our Delivery Center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title:Team Lead NAGF Location: Nagpur, MH Essential Functions Working with the center manager to ensure smooth function of the Amazon transportation...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Team Coach, you ll lead a highly skilled remote team of approximately 25-35 Travel Counselors. If you thrive on variety in work, building relationships with clients and colleagues, and empowering teammates to achieve their goals, we hope you apply. What You ll Do People (75%) Lead and coach a team of Travel Counselors Provide regular, documented coaching and feedback to team members Investigate service and quality errors ...

Job Description Are You Ready to Make It Happen at Mondel z International Join our Mission to Lead the Future of Snacking. Make It Matter. As part of Mondel z International Digital Services, you have leadership responsibility for a specific discipline that may include partnering with leaders in sales, finance, marketing, customer service and logistics, procurement, HR etc. You are part of a team that delivers best-in-class service and value creation to their clients and that always strives for operational excellence. Position Specification: My Rewards Lead - India-JANZ The Compensation Team Lead will provide leadership and direction to the Compensation Analyst to deliver PD Evaluation, Salar...

day to day communication directly with the US clients. Report creation and publishing. Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring Handle a team of 20 to 30 people Required Candidate profile Healthcare domain knowledge Min 2 years of experience into people management Current designation should be AM/DM/TL US Healthcare/Insurance is mandate Suvidha Mahajan suvidham@emsol.co.in 9911254430

Position Overview: The Team Leader oversees daily operations, assigns tasks, and monitors team performance to make operations smoother. They provide training, guidance, and motivation while maintaining clear communication between management and the team to ensure a positive, productive work environment. Key Responsibilities Work actively in day-to-day operations alongside the team. Supervise and manage a team of staff to achieve daily and monthly targets. Assign tasks, monitor performance, and ensure timely completion of deliverables. Provide training, guidance, and motivation to team members for performance improvement. Act as the communication bridge between the team and management. Handle...

The Head IFI is responsible for scoping of the area sales and operations and implementing strategies to increase productivity and performance levels in order to achieve the Circle s ficial targets They are responsible for ensuring the smooth functioning of the daily operations and compliance with the rules and regulations set as per banking norms for Government clients/ Departments The role involves relationship management with the key account holders of the Bank to ensure deepening of accounts and thus generating revenue Source new customers to generate revenue for fund Based and non-fund based products and increase customer base Strengthen relationship with existing customer base so as to ...

Total 4 yrs out of this 1yr TL exp ON PAPER, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Bangalore Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Must Knows-English Perks and benefits PF & ESIC plus Good Leave policy

About The Role Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. About The Role - Grade Specific Conducts appropriate meetings/workshops to elicit/understand and document the business requirements using their domain expertise. In addition, may also produce process and data models of the current and/or future state.

The role holder will manage a team of indirect operational material buyers (for Maintenance, Make & Move) for the UK Ops. The team will be responsible for sourcing, negotiating and buying of goods materials and services to ensure that the company operational needs are met, taking into account price, quality and delivery and to ensure continuity of operations. The role holder will monitor team effectiveness against respective KPIs agreed in the SLAs with the UK BU and will assume accountability for any deviations against the agreed metrics. To ensure exceptional operational services are provided to UK functions ICC is supporting. This lead role will provide management oversight to 6-7 Associa...

Ensure smooth movie screenings, show timings, and auditorium readiness. Handle customer queries, complaints, and feedback efficiently. Report daily operations, details to the DM handle regular brefing send your cv hr.sarani@asiancinemas.in Provident fund

Could you be the full-time Maintenance Engineer (Team Leader Services / EPU) in [LOCATION] were looking for? Your future role Take on a new challenge and apply your leadership and technical expertise in a cutting-edge field. Youll work alongside collaborative and driven teammates. You'll play a pivotal role in ensuring the maintenance, servicing, and renovation of rolling stock and infrastructure meet customer requirements and operational standards. Day-to-day, youll work closely with teams across the business (Maintenance Managers, Production Managers, and Industrial Teams), lead and prioritize workloads, and coordinate safe and efficient work environments, and much more. Youll specifically...

Must be working as Team leader in BPO Voice Process. Must have excellent Communication skills Must have good customer service experience. Must be a graduate in any stream Interested Candidates can call Satwinder - 7009763671

Responsibilities: 1. Lead and supervise a team of travel agents, providing direction, guidance, and support. 2. Monitor team performance, productivity & adherence to company policies & procedures. 3. Train new team members on booking systems & company processes 4. Handle escalated customer inquiries & complaints, ensuring timely resolution 5. Guest Handling 6. Develop and implement sales strategies to meet team targets & revenue goals. 7. Conduct regular performance evaluations & provide constructive feedback to team 8. Maintain positive & collaborative team environment, encouraging for teamwork 9. Stay updated on industry trends, travel products & destination information to provide accurate...

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities Identify, develop, streamline and/or improve Management metrics, business rules, processes and procedures Ensure Account Management reporting continuously provides adequate, timely and useful support and information that business policies, business rules, processes etc are operating efficiently and effectively and in-line with health care operations Assist in the facil...

Nashik, Mumbai Know More Domain :Developer Experience :1 Year Education :Graduate Salary :Not Disclosed Skills : Leading tech teams, expertise in PHP, architecture, and client-focused solutions. Job Description Team Leader in Mumbai/Nashik: 1+ years leading tech teams, skilled in PHP or similar. Strong in architecture, team management, and client-focused solutions. Responsibilities Jack of all Master In - You must have best in one technical stack like PHP and jack of subset. Should have a good industry proven work experience as a Team Lead. (at least a team of 5 should be handled before) Own the software architecture solution and technology selection. Design, develop and modify modules based...

Exp. - 3-14yrs Job Overview: We are seeking experienced and enthusiastic professionals for our International Voice Customer Support team. This role is ideal for candidates who thrive in a fast-paced environment and are passionate about delivering exceptional customer service over voice calls. Key Responsibilities: Handle inbound customer queries via voice calls for international clients. Provide timely and accurate information to resolve customer issues. Maintain high levels of customer satisfaction through effective communication. Adhere to quality standards and process guidelines. Skills & Attributes Prior experience in International Voice Process for Customer Support is mandatory. Must be...