Work from Office
Full Time
Team Coach for managing tele calling team to achieve exceptional results and coordinatingwith stakeholders to understand requirements.
Requirement - Excellent communication skills, stakeholder management expertise, and a proven track record of success in tele calling
Key Responsibilities:
Stakeholder Management: Build and maintain strong relationships with internal stakeholders and external stakeholders.
Team Management: Coach and develop a team of tele calling agents to achieve their targets and improve overall team performance.
Performance Monitoring: Monitor and analyze team performance metrics, including call quality, conversion rates, and customer satisfaction, to identify areas for improvement and implement corrective actions.
Communication: Provide clear, concise, and regular feedback to stakeholder, and management on team performance, progress, and areas for improvement.
Handling High Value Accounts - Handling high value cases as per stakeholders requirement (Analytical and BD teams) for collections and generating revenue.
Strategy and Planning: Develop and implement effective plans and strategies to achieve team targets, improve processes, and enhance customer experience.
Crisil
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
mumbai
6.0 - 7.0 Lacs P.A.
mumbai
7.0 - 11.0 Lacs P.A.
mumbai, maharashtra, india
Experience: Not specified
Salary: Not disclosed
9.0 - 10.0 Lacs P.A.
bengaluru, karnataka, india
Experience: Not specified
Salary: Not disclosed
ahmedabad, gujarat
Salary: Not disclosed
mumbai suburban, mumbai (all areas)
3.0 - 4.5 Lacs P.A.
7.0 - 12.0 Lacs P.A.
Experience: Not specified
Salary: Not disclosed
Gurgaon, Haryana, India
Experience: Not specified
Salary: Not disclosed