79 Team Coach Jobs

Team Coach for managing tele calling team to achieve exceptional results and coordinatingwith stakeholders to understand requirements. Requirement - Excellent communication skills, stakeholder management expertise, and a proven track record of success in tele calling Key Responsibilities: Stakeholder Management: Build and maintain strong relationships with internal stakeholders and external stakeholders. Team Management: Coach and develop a team of tele calling agents to achieve their targets and improve overall team performance. Performance Monitoring: Monitor and analyze team performance metrics, including call quality, conversion rates, and customer satisfaction, to identify areas for imp...

To Attend the inbound calls of customers in Retail Assets and process the queries & requests to customers satisfaction To identify and convert the opportunities for cross selling (banking product) on customers call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or ...

The Scrum Master will act as a Team coach and serves to facilitate scrum to the larger team by ensuring the scrum framework is followed. He or she is committed to the scrum methodology, agile principles, and best practices but will also remain flexible and open to opportunities for the team to improve their workflow. B.Tech/B.E /MCA and MBA (or any equivalent full time management program of at least 12 months) Overall Expeience (in Years) - 8+ Years Relevant Role Experience (in Years) - 8+ Years Project (Count) - 5+ Projects as Scrum Master (Scrum / Scrum of Scrum / SAFe) Experience Certification - Held/Currently Holding - 1 Scrum Master related or any other from the list (CSM/ PSM/ SAFe Scr...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Team Coach, you ll lead a highly skilled remote team of approximately 25-35 Travel Counselors. If you thrive on variety in work, building relationships with clients and colleagues, and empowering teammates to achieve their goals, we hope you apply. What You ll Do People (75%) Lead and coach a team of Travel Counselors Provide regular, documented coaching and feedback to team members Investigate service and quality errors ...

Job_Description":" In your role as scrum master/team coach you will work on the Retail Platform . In the engagement we build and maintain an ecommerce solution. Your team is responsible for the Front end/ BE development.. You are a servant leader who helps the teams achieve their goal through constant coaching, mentoring, and smooth facilitation of processes with in Scaled Agile Framework (SAFe) . Having experience in Agile Project Management and Release Management will be additional skills. Responsibilities: T he Scrum Master ensures adherence to SAFe principles and Agile practices to deliver effective results. Facilitate the Sprint planning & work closely with Stream lead/ PO. Support the ...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Team Coach, you ll lead a highly skilled remote team of approximately 25-35 Travel Counselors. If you thrive on variety in work, building relationships with clients and colleagues, and empowering teammates to achieve their goals, we hope you apply. What You ll Do People (75%) Lead and coach a team of Travel Counselors Provide regular, documented coaching and feedback to team members Investigate service and quality err...

We Paisabazaar is hiring Team Leader/Senior Team Leader (Outbound Telesales) for Gurgaon sector 44. Prior experience inBPO sales is a must Interested Candidates can call or WhatsApp their resume on 9667761607 Job Locations : Gurgaon sector 44 plot no 129. Product - Credit Cards Role description: 1) Assisting customers in sale of a range of financial products on phone. 2) Role entails working only in Day shift. 3) Fully responsible for meeting and exceeding targets as assigned periodically. 4) Reaching productivity that meets job standards, while working with speed and accuracy. 5) Flexible, able to shift priorities to accommodate changing demands. 6) Ensure no losses or errors occurred while...

We Paisabazaar is hiring Team Leader/Senior Team Leader (Outbound Telesales) for Gurgaon sector 44. Candidate should have experience in outbound sales with good team handling experience. Interested Candidates can call or WhatsApp their resume on 9667994002 HR Himanshi or Share resume on given email Id - himanshimoghey@paisabazaar.com Job Locations : Gurgaon sector 44 plot no 129. Product - Credit Cards Role description: 1) Assisting customers in sale of a range of financial products on phone. 2) Role entails working only in Day shift. 3) Fully responsible for meeting and exceeding targets as assigned periodically. 4) Reaching productivity that meets job standards, while working with speed an...

Greetings from Access Healthcare We are hiring Group Leaders for HCC coding. Experience: - 6+ years Designation: - Group Leader Location:- Chennai Shift : - General shift Speciality: - HCC coding. Job description: Able to deliver SLAS Create and maintain all process documentation and update it on a timely basis\ Manage operations through end-to-end volume planning, process document review and root cause analysis Assist with new team member training and ramp monitoring Ensure Attrition and Shrinkage targets are met Review overall staff performance Manage process KPI, Dashboards and metrics. Qualifications: Experience in HCC Coding is preferred Flexible to work in shifts Certified Professional...

Senior Metro Area Sales Manager - Bangalore Job Details | Tata Consumer Products Limited Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior Metro Area Sales Manager - Bangalore Bangalore, KA, IN, 560024 Tata Consumer Products Limited Senior Metro Area Sales Manager - Bangalore Senior Metro Area Sales Manager - Bangalore Regional Sales Manager - Karnataka Job Description Financial Outcomes 1. Define execute overall SD territory plan, capturing market growth opportunities with clear focus on profitability. 2. Lead business planning forecasting for the assigned territory. 3. Anchor achievement of volume val...

Greetings from Access Healthcare We are hiring Group Leaders for HCC coding. Experience: - 6+ years Designation: - Group Leader Location:- Chennai Shift : - General shift Speciality: - HCC coding. Job description: Able to deliver SLAS Create and maintain all process documentation and update it on a timely basis\ Manage operations through end-to-end volume planning, process document review and root cause analysis Assist with new team member training and ramp monitoring Ensure Attrition and Shrinkage targets are met Review overall staff performance Manage process KPI, Dashboards and metrics. Qualifications: Experience in HCC Coding is preferred Flexible to work in shifts Certified Professional...

We Paisabazaar is hiring Team Leader & Senior Team Leader (Outbound Telesales) for Gurugram Location. Candidate should have experience in outbound sales (Call Center) in Banking products only with good team handling experience. Interested Candidates can call or WhatsApp their resume on 7982112501 (Brijesh Kumar) or Share resume on given email Id - Brijeshkumar@paisabazaar.com Job Locations : Gurugram Sector 44 Role description: 1) Assisting customers in sale of a range of financial products on phone. 2) Role entails working only in Day shift. 3) Fully responsible for meeting and exceeding targets as assigned periodically. 4) Reaching productivity that meets job standards, while working with ...

: Handling customer queries / complaints primarily on emails, letters and calls for Retail Liabilities Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to time schedules (Turn Around Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance Job Requirement : Graduate / Post Graduate Minimum...

We Paisabazaar is hiring Team Leader & Assistant Manager (Outbound Telesales) for Malad West, Mumbai Location. Candidate should have experience in outbound sales (Call Center) in Banking products only with good team handling experience. Interested Candidates can call or WhatsApp their resume on 7982112501 (Brijesh Kumar) or Share resume on given email Id - Brijeshkumar@paisabazaar.com Job Locations : Malad West, Mumbai Role description: 1) Assisting customers in sale of a range of financial products on phone. 2) Role entails working only in Day shift. 3) Fully responsible for meeting and exceeding targets as assigned periodically. 4) Reaching productivity that meets job standards, while work...

Financial Outcomes Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach & penetration across the territory Secondary sales (Retail Distribution) - Increase number of retail outlets, maintain high service level, drive visibility of all categories of products and ensure commercial hygiene (usage of technology while placing retail orders) in the territory Customer Service Provide ground-level inputs for promotions, local activations & demand forecasting exercise Ensuring timely submission of stockiest claim along with supporting documents adhering to the company s guidelines Internal Processes Regular analysis of primary & secondary sales ...

We Paisabazaar is hiring Team Leader/Senior Team Leader (Outbound Telesales) for Chennai, Tharamani Location. Candidate should have experience in outbound sales with good team handling experience. Interested Candidates can call or WhatsApp their resume on 7982112501 (Brijesh Kumar) or Share resume on given email Id - Brijeshkumar@paisabazaar.com Job Locations : Chennai, Tharamani Product - Personal Loan Role description: 1) Assisting customers in sale of a range of financial products on phone. 2) Role entails working only in Day shift. 3) Fully responsible for meeting and exceeding targets as assigned periodically. 4) Reaching productivity that meets job standards, while working with speed a...

CEC Officer Inbound - Retail Assets Department Customer Experience Center Location Thane/Bangalore Reporting Relationship CEC Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Retail Assets and process the queries & requests to customers satisfaction To identify and convert the opportunities for cross selling (banking product) on customers call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Ad...

Job Description What are the Key Deliverables in this role Financial Outcomes Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach penetration across the territory Secondary sales (Retail Distribution) - Increase number of retail outlets, maintain high service level, drive visibility of all categories of products and ensure commercial hygiene (usage of technology while placing retail orders) in the territory Customer Service Provide ground-level inputs for promotions, local activations demand forecasting exercise Ensuring timely submission of stockiest claim along with supporting documents adhering to the company s guidelines Internal P...

Handling concurrent customer queries / complaints primarily for the credit cards. Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to AHT (Average Handling Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance. Need to provide end to end resolution to the customer complaint received at ...

Key Responsibilities: Lead, mentor, and manage a team of sales representatives to meet and exceed sales targets. Develop and implement sales strategies, plans, and KPIs aligned with business goals. Train and coach team members on product knowledge, sales techniques, and customer handling. Monitor daily sales activities, pipelines, and performance metrics to ensure accountability. Build and maintain strong customer relationships, addressing client needs and resolving issues. Conduct regular team meetings, performance reviews, and provide constructive feedback. Collaborate with marketing, operations, and product teams to align strategies and campaigns. Analyze sales reports, identify trends, a...

Sky channel Service Potential RM Department Customer Experience Center Location Thane Reporting Relationship CEC Team Leader - Inbound Position Grade Assistant Manager/Deputy Manager Job Role To Attend the inbound calls of customers for Privy league customers (High Net Worth clients) and process the queries & requests to customers satisfaction To identify and convert the opportunities for cross selling (banking product) on customers call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified ...

Greetings from Access Healthcare We are hiring Group Leaders for HCC coding. Experience: - 5+ years Designation: - Group Leader Location:- Chennai Shift : - General shift Speciality: - HCC coding. Job description: Able to deliver SLAS Create and maintain all process documentation and update it on a timely basis\ Manage operations through end-to-end volume planning, process document review and root cause analysis Assist with new team member training and ramp monitoring Ensure Attrition and Shrinkage targets are met Review overall staff performance Manage process KPI, Dashboards and metrics. Qualifications: Experience in HCC Coding is preferred Flexible to work in shifts Certified Professional...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets This ski Description for Internal Candidates Job Role: To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets This skill will also do sales with assigned customer based mappe...

To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales Responsible for quality communication and customer servicing within laid down productivity and service benchmarks Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms ...

Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach & penetration across the territory Secondary sales (Retail Distribution) - Increase number of retail outlets, maintain high service level, drive visibility of all categories of products and ensure commercial hygiene (usage of technology while placing retail orders) in the territory Provide ground-level inputs for promotions, local activations & demand forecasting exercise Ensuring timely submission of stockiest claim along with supporting documents adhering to the company s guidelines Regular analysis of primary & secondary sales data to identify gaps in the business & providing insig...