Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Thane
>
Amazon
>
Team Lead, Operations, DRCC (Dedicated Return Consolidation Center)

Team Lead, Operations, DRCC (Dedicated Return Consolidation Center)

Amazon

3 years

0 Lacs

Thane Maharashtra India

Posted:2 days ago| Platform:

Apply

Skills Required

processing leadership drive staffing compliance analyze lean management inventory efficiency logistics communication regulations engagement support onboarding recruiting

Work Mode

On-site

Job Type

Full Time

Job Description

Description

The Team Lead Operations is responsible for leading and managing day-to-day operations within the Returns Consolidation Center, ensuring efficient processing of returned merchandise while maintaining high quality standards and team productivity. This role requires strong leadership skills to drive operational excellence and team performance.

Key Responsibilities

People Management:-

>Lead, coach, and develop a team of associates
>Monitor attendance, performance, and productivity metrics
>Conduct regular team meetings and performance reviews
>Ensure proper staffing levels and workforce planning
>Foster a positive work environment and team culture

Operations Management:-

>Oversee daily returns processing operations
>Monitor and maintain quality standards
>Implement and maintain standard operating procedures
>Drive continuous improvement initiatives
>Ensure compliance with safety protocols and procedures

Performance Management:-

>Track and analyze key performance indicators (KPIs)
>Identify bottlenecks and implement solutions
>Set and monitor team productivity goals
>Generate and review performance reports
>Implement action plans for performance improvement

Process Optimization:-

>Identify opportunities for process improvement
>Implement lean management principles
>Coordinate with other departments for smooth operations
>Maintain inventory accuracy and control
>Optimize workspace organization and efficiency

Required Qualifications

>Bachelor's degree or equivalent work experience
>3+ years of operations management experience
>Previous leadership experience in warehouse/logistics environment
>Strong analytical and problem-solving skills
>Excellent communication and interpersonal skills
>Proficiency in MS Office and warehouse management systems
>Experience with lean management principles

Preferred Qualifications

>Experience in returns processing or reverse logistics
>Knowledge of safety regulations and compliance requirements
>Multi-shift operations experience

Physical Requirements

>Ability to stand/walk for extended periods
>Ability to work in a warehouse environment
>May require weekend and holiday availability

The ideal candidate will be results-driven, demonstrate strong leadership abilities, and have a proven track record of driving operational excellence while maintaining team engagement and satisfaction.

Basic Qualifications

Bachelor's degree
Speak, write, and read fluently in English
Experience with Microsoft Office products and applications

Preferred Qualifications

Experience in an operational role

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

- ASSPL - MaharashtraJob ID: A3042401

More Jobs at Amazon

Amazon AWS - Delivery Consultant (Migrations)

Pune, Bengaluru

7 - 12 yrs

INR 20 - 35 Lacs

ML Data Associate

Chennai

Experience: Not specified

INR 2 - 4 Lacs

Amazon Customer Support Role - VCS-Work From Home - West Bengal

Kolkata

Experience: Not specified

INR 3 - 3 Lacs

Amazon Customer Support Role - VCS-Work From Home - Uttar Pradesh

Ghaziabad

Experience: Not specified

INR 3 - 4 Lacs

Salesforce Developer, DSP Tech, Last Mile

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Amazon

Software Development

Seattle WA

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Team Lead, Operations, DRCC (Dedicated Return Consolidation Center)