Team Lead

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Reporting To:

About Us

Mellow Voyages Pvt Ltd is a fast-growing travel company operating with two strong verticals:

• Mellow Voyages (B2C):

   Specializing in curated domestic & international travel experiences, flight bookings, hotels, cabs, and visa services.

• Regal Trip India (B2B South India DMC):

   Offering trusted ground-handling services and curated packages for travel agents and operators across India and overseas.

Team Leader – B2C

Key Responsibilities

Sales Leadership & Target Achievement

• Lead and manage a 

  team of sales executives and backend staff

   at the Bangalore office.
• Drive sales for 

  domestic & international packages, flights, hotels, and visas

  .
• Achieve 

  monthly revenue and lead conversion targets

   set by management.
• Develop and implement sales strategies to generate new business and improve performance.

Team Management & Training

• Assign leads to team members and monitor follow-ups using 

  VoyageDesk CRM

  .
• Mentor and train staff on 

  sales techniques, product knowledge, and customer handling

  .
• Conduct 

  weekly performance reviews

   and share reports with management.
• Build a motivated, high-energy sales culture in the office.

Operations & Customer Service

• Ensure smooth coordination between 

  sales and backend teams

   for bookings.
• Oversee quality control for 

  quotations, itineraries, vouchers, and client communication

  .
• Handle escalations and provide solutions to maintain 

  high customer satisfaction

  .
• Coordinate with vendors, airlines, and hotels for competitive pricing and service delivery.

Reporting & Coordination

• Maintain daily, weekly, and monthly 

  sales & revenue reports

  .
• Share office performance updates with the 

  Executive Director/Corporate Team

  .
• Support marketing and promotional campaigns for Bangalore market growth.

Key Skills & Competencies

• Proven leadership and 

  team management skills

  .
• Strong background in 

  B2C travel sales

   (domestic & international).
• Excellent communication, negotiation, and problem-solving abilities.
• Knowledge of 

  travel destinations, packages, and airline operations

  .
• Proficiency in MS Office, Google Workspace, and CRM tools.

Qualifications & Experience

• Graduate/Postgraduate in Tourism, Business, or related field.

• 4–7 years of experience

   in retail travel sales, with at least 

  1–2 years in a team lead/supervisory role

  .
• Prior experience in the 

  Bangalore travel market

   preferred.

Why Join Us?

• Lead the 

  flagship B2C office in Bangalore

  .
• Attractive 

  salary + incentives + performance bonuses

  .
• Career growth towards 

  Branch Manager / Regional Head roles

  .

Be part of a dynamic travel company with strong expansion plans across India.

amruthbg@mellowvoyages.com

9886577795