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4 Job openings at APN Consulting Inc.
ServiceNow Developer

Hyderabad, Telangana, India

4 years

Not disclosed

On-site

Full Time

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us. Job Title: ServiceNow Developer Employment Type: Full-time Location: Hyderabad Face to Face Drive - 7th June, 2025 Qualifications Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience: Minimum of 4 years of experience working with ServiceNow ITSM. Proven experience in ServiceNow implementation, configuration, and administration. Technical Skills: Strong understanding of ServiceNow modules and capabilities. Proficiency in scripting (JavaScript, Glide) and integration methods (REST/SOAP). Certifications: ServiceNow Certified System Administrator (CSA) preferred. Soft Skills: Excellent problem-solving skills and analytical thinking. Strong communication skills with the ability to work collaboratively in a team environment. We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging. Show more Show less

ServiceNow ITSM Lead

Pune, Maharashtra, India

8 years

None Not disclosed

Remote

Full Time

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us. Job Title: ServiceNow ITSM Lead Remote Experience: 8+ years Project: SCB Job Summary: We are seeking an experienced ITSM Lead to head the ServiceNow implementation for client across core ITSM modules and digital workflows. The ideal candidate will have deep functional and technical expertise in ServiceNow and proven leadership in similar enterprise rollouts. Key Responsibilities: Lead the delivery of ServiceNow solutions for ITSM, Employee Center, Virtual Agent, Knowledge, Service Catalog, and Walk-up modules Liaise with business stakeholders to gather requirements and define delivery roadmaps Provide technical guidance and oversight to the ITSM team Review and approve designs, configurations, and integrations Ensure alignment with best practices and SCB standards Own project planning, resource management, and milestone tracking Coordinate with offshore/onshore teams as needed Required Skills: 6+ years of hands-on ServiceNow experience Expertise in core ITSM modules (Incident, Problem, Change, Request) Strong knowledge of Employee Center, Knowledge, Service Catalog, Virtual Agent Experience leading ServiceNow implementations or upgrades ITIL certified (preferred) Excellent communication and stakeholder management skills. We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

ServiceNow ITSM Lead

Pune, Maharashtra, India

0 years

None Not disclosed

Remote

Contractual

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us. Job Title: ServiceNow ITSM Lead Remote Experience: 8+ years Project: SCB Job Summary We are seeking an experienced ITSM Lead to head the ServiceNow implementation for client across core ITSM modules and digital workflows. The ideal candidate will have deep functional and technical expertise in ServiceNow and proven leadership in similar enterprise rollouts. Key Responsibilities Lead the delivery of ServiceNow solutions for ITSM, Employee Center, Virtual Agent, Knowledge, Service Catalog, and Walk-up modules Liaise with business stakeholders to gather requirements and define delivery roadmaps Provide technical guidance and oversight to the ITSM team Review and approve designs, configurations, and integrations Ensure alignment with best practices and SCB standards Own project planning, resource management, and milestone tracking Coordinate with offshore/onshore teams as needed Required Skills 6+ years of hands-on ServiceNow experience Expertise in core ITSM modules (Incident, Problem, Change, Request) Strong knowledge of Employee Center, Knowledge, Service Catalog, Virtual Agent Experience leading ServiceNow implementations or upgrades ITIL certified (preferred) Excellent communication and stakeholder management skills. We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

ITAM Change Management Lead

karnataka

12 - 16 years

INR Not disclosed

On-site

Full Time

The ITAM Change Management Lead is responsible for overseeing the change management processes within the IT Asset Management domain. You will be tasked with managing changes to IT assets, ensuring alignment with organizational goals, and minimizing risk to business operations. Your role will require a deep understanding of ITAM, change management methodologies, and leadership in driving process improvements. With 12 years of experience, you are expected to bring advanced expertise and a strategic vision to the role. Lead and manage the ITAM change management process, ensuring all changes to IT assets are documented, evaluated, and approved in alignment with company policies. Collaborate with IT, operations, and other departments to ensure smooth implementation of changes, minimizing disruption to business processes. Establish and enforce governance around change management to ensure compliance with internal policies and external regulations. Develop, implement, and continuously improve change management processes within the ITAM framework. Identify and address gaps in the current change management processes to enhance efficiency and effectiveness. Lead initiatives to automate and streamline change management workflows using ITAM tools and platforms. Assess the impact of proposed changes on the IT environment, identifying and mitigating risks associated with asset changes. Develop and maintain a risk assessment framework for evaluating the potential impact of changes to IT assets. Ensure proper risk controls are in place and that all changes are communicated effectively to stakeholders. Act as the primary liaison between ITAM and other departments, ensuring alignment and understanding of change management processes. Facilitate communication between technical teams, business stakeholders, and leadership to ensure successful change implementation. Provide training and guidance to stakeholders on change management best practices and procedures. Develop and deliver regular reports on change management activities, including metrics on change success rates, impact analysis, and areas for improvement. Use data analytics to identify trends, forecast potential issues, and provide actionable insights to leadership. Monitor key performance indicators (KPIs) related to change management and implement corrective actions as needed. Provide leadership and mentoring to a team of change management professionals, fostering a culture of continuous improvement and learning. Lead by example, demonstrating best practices in change management and ITAM processes. Drive the adoption of change management tools and methodologies across the organization. Qualifications: - Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. - 12+ years of experience in IT Asset Management, with a strong focus on change management. - In-depth knowledge of ITAM processes, including software and hardware asset management. - Proven experience in leading change management initiatives in complex IT environments. - Strong understanding of ITIL, COBIT, and other relevant frameworks. - Experience with ITAM tools and platforms (e.g., ServiceNow, Flexera, etc.). - Exceptional communication, leadership, and stakeholder management skills. - Relevant certifications (e.g., ITIL, PMP, Change Management Practitioner) are highly desirable.,

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