478 Team Lead Jobs - Page 20

Role & responsibilities Provide Tier 2/Tier 3 Salesforce support to end-users, resolving technical issues related to Salesforce functionality, customizations, and integrations. Use SOQL to query and analyze Salesforce data for troubleshooting, reporting, and validation purposes. Lead and mentor a team of 25 Salesforce support analysts, ensuring high-quality service delivery and adherence to SLAs. Collaborate with Salesforce administrators and developers to resolve system bugs, improve performance, and manage enhancements. Document support procedures, issue resolutions, and technical guidance for internal knowledge sharing. Conduct regular team check-ins, performance reviews, and support training initiatives to improve team capabilities. Monitor and report on Salesforce system health and user feedback, escalating critical issues to technical teams as needed. Work with business stakeholders to understand requirements, assist with testing, and validate solutions. Required Qualifications: 3+ years of hands-on experience in Salesforce support roles. Proficiency in SOQL for data extraction and analysis. 1+ year of experience in a team leadership or supervisory role , ideally in a technical support or CRM environment. Strong understanding of Salesforce architecture, standard/custom objects, workflows, reports, and dashboards. Excellent problem-solving skills and attention to detail. Ability to prioritize tasks in a dynamic, fast-paced environment. Strong written and verbal communication skills. Preferred Qualifications: Salesforce Administrator (ADM 201) Certification or equivalent experience. Experience with Salesforce Service Cloud, Sales Cloud, or other Salesforce products. Familiarity with case management tools and ITIL support processes. Knowledge of Apex, Visualforce, or Lightning Components is a plus. Preferred candidate profile Immediate Joiner

Hi, We are hiring for the ITES Company for US Tax Team Lead Role. Job Description Minimum 4 years of overall experience with minimum 1 year as Team Lead. Manage end to end delivery of all Tax related processes Identify day-to-day issues and resolve in consultation with the customer SLA monitoring and improvements in processes Arrange for periodic trainings to the staff to be aware of the changes in the policies and procedures as well as customer specific changes Periodic calls and meetings with customer to discuss SLA compliance. Co-ordinate with various other functions such as technology, Quality etc Desired Competencies (Technical/Behavioral Competency) Commerce Graduate with Masters degree an added advantage Basic knowledge of tools and systems ( JDE, MS Office) Basic understanding of US Tax regulations Conversant of various online tools and systems Good analytical and communication skills High energy, self-motivation with a high degree of accountability Oral and written communications skills in English Capability to work under time pressure in a dynamic business environment, Computer literate in various tools To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 258

Role & responsibilities Overview of Role As a Senior Lead engineer, you'll grow to lead high-performance software engineering teams that consistently deliver on commitments with continuous quality and efficiency improvements. In this role, you will develop technical capabilities for several of Carriers software development teams, supporting both current and next-generation technology initiatives.This position requires a demonstrated, hands-on technical person with the ability delivery technical tasks and guide Spark candidates and coach software engineers and owns development phase of software development, including coding, troubleshooting, deployment, and ongoing maintenance. Location - Hyderabad/Bangalore Key Responsibilities Should know how to design and simulate tools for the perfect delivery of systems. Should know how to design, develop, and maintain systems, processes, procedures to deliver a high-quality service design. Must work with other members of a team and other departments to establish healthy communication and information flow. Should know how to deliver a high-performing solution architecture that can support the development efforts of a business. Plan, design, and configure the most typical business solutions as needed. Prepare technical documents and other presentations for multiple solutions areas. Must work on customer specifications, analyze them, and conduct the best product recommendations associated with the platform. Must understand the Company needs and architecture so that he can define the system specifications accordingly. Responsible for planning, designing, and developing the solution architecture. Responsible for the assigned program and mentor the other members of a team and support when technical issues arise. Must address technical problems, ideas, and other major concerns from time to time. Monitor systems routinely to ensure that all business goals are met as per the user requirements. Qualifications & Experience: BTech degree in Computer Science or related discipline, MTech degree preferred. 8+ years of overall experience building, and m aintaining cost-efficient, scalable mobile apps. 6+ year coding experience in Typescript, Java Script, GraphQL and other Database basics. 4+ years coding experience in React native JS frameworks. Minimum of 2 years hands on experience in designing and developing native mobile apps. Minimum of 1 or 2 years of running scrum ceremonies with strong delivery capabilities. Involved and have experience of interacting with stake meaning and conduct various meetings to effective delivery of project. Extensive project experience migrating from legacy systems and deploying complex mobile-based solutions. Have knowledge in architecting, deploying, troubleshooting, and the operation of highly scalable solutions. Previous experience working directly in customer implementations is highly desirable. Have strong verbal and written communications skills in English, as well as the ability to work effectively across internal and external organizations and virtual teams. Have executive speaking and presentation skills including experience delivering formal presentations (to both large and small groups) and white-boarding sessions. Education and Certifications Bachelors degree from a world-class school in Computer Science, Information Technology, or related field preferred. 11+ years of experience working in a complex, matrixed organization. 9+ years of experience with front-end and user interface development. Additional Skills Detail oriented you can see the big picture and break it down into small, digestible chunks Passion for and understanding of technology – working knowledge of modern, cloud-based technology. Distributed computing expertise is a bonus. Great communication – you can translate product requirements and designs into clear user stories, and communicate across product and technical teams to ensure requirements are understood and actionable. Business acumen – a desire to understand how every new feature delights customers and impacts the business Preferred candidate profile 8+ years of overall experience with recent 4+ years into React Native coding and 2+ years as a Team Lead.