476 Team Lead Jobs - Page 19

Hi, We are hiring for the Leading ITES Company for Human Resources- US / Canada / UK Payroll Profile. Job description: Overall work experience of 6+ years in Payroll domain specifically managing all areas within Payroll Transaction services scope as well as Payroll integration with Time and HCM systems Experience in handling Clients: Escalations and reviews as well as daily interactions. Should have interacted with Customer for metrics and tracking Should have handled a team of 8+ associates for a client Ability to communicate with upstream and downstream payroll partners and other vendors to drive day to day operations. Preferred experience of handling client escalations Preferred experience on Payroll regulations for countries Preferable experience on multiple Payroll systems Preferred experience on managing Payroll Queries Skills 1) Excellent Communication Skills 2) MS Office & Excel Skills 3) Customer Management Skills 4) Presentation Skills 5) Coaching Skills Preferred Skills a) Should have handled a team of 8+ associates for a client b) Experience in US/Canada Payroll c) Experience on managing Payroll Queries d) Experience on Payroll regulations for countries e) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search for US Payroll : Job Code # 387 b) For Position in Bangalore Search for Canada Payroll : Job Code # 388 c) For Position in Bangalore Search for UK Payroll : Job Code # 389 d) For Position in Mumbai Search for US Payroll : Job Code # 488

Profile - AP Team Lead Exp - 7 Years Interested candidates can contact 9368485265 & can drop resume at kmprachi@bdo.in We are looking for a 2 Team lead Profile (1 for APAC/Europe Region and 1 for India region). Here is the Job description. Account Payable Job description-U3 7+ years experience in accounts payable process with 7 years in supervisory role. Manage and lead a team of 20. Excellent Team handling skills and project management. Prior transition handling experience is desirable. Oversee AP operations to ensuring the efficient, accurate and timely processing Experience with SAP/Ariba and workflow tools. Collaborate cross functionally to optimize workflows and streamline processes. Supervise and mentor a team of AP professionals, fostering growth and development. Strong understanding of end-to-end AP process and best practices Ensure compliance with regulatory requirements and internal control. Present regular reports on AP performance to senior management. Ability to analyze complex data and make strategic decisions. Effective communication and interpersonal skill. Proficiency in Microsoft excel. Attention to detail and problem-solving ability.

Greetings from Capita!!! We are hire for Team Manager - Reprography (Graphics Designing) Education: Any Graduate Experience Required : Experience Required: 2 to 3 years of experience as team manager and working with Adobe Creative Suite Photoshop, Illustrator, InDesign Skillsets and Knowledge: Should have good Adobe Photoshop knowledge. Proficiency with computers specially MS excel and PowerPoint Strong communication skills Knowledge of online retail or working in an online retail environment (Preferred) Excellent data management and reporting skills Focus on self and team performance Client and customer focus Developing and leading others To participate and lead project calls with onshore/offshore stake holders. Strong analytical skills and data-driven thinking Manage multiple stakeholders simultaneously Incident Management Should have managed a team of Photoshop, Span of Control - 15 - 20 Have extensive experience in team related activities or similar work queues Kindly share CV on Chaitanya.deshmukh@capita.com or Walkin to Magarpatta office, Pune

• Essential Duties and Responsibilities: Create an inspiring team environment with an open communication culture, set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members feedback and resolve any issues or conflicts Recognize high performance and reward accomplishments Encourage creativity and risk-taking Must be able to assist in manpower management and ability to control overtime Must be able to successfully lead and function within a team environment and be able to adapt to change Monitors performance and provides feedback Support company policies and procedures as defined in handbook and administer fairly and consistently Must be willing to travel to customer’s locations as and when needed Recognize and define problems, collect data, and develop conclusions Communicate effectively with others using both oral and written communication skills Able to manage deliverables as per project/business SLA’s (TAT/Productivity/Quality etc) • Position Qualifications: Must display leadership ability, able to influence others to perform their jobs effectively and to be responsible for making decisions. Must have working knowledge of systems and processes. Knowledge of quality systems, gauging, and close tolerance measurement. Job Description – Team Leader – Operations (CXM) Must have strong analytical skills (ability to use thinking and reasoning to solve a problem). Must have solid problem solving skills using a variety of statistical and root cause tools. Positive attitude to support company policies and must be able to maintain a high-morale environment. Must be able to adapt to change in the workplace and demonstrate flexibility with new ideas and different environments. Must be able to train others. Must be energetic (ability to work at a sustained pace and produce quality work). Must display honesty / integrity. Must be able to work under pressure (ability to complete assigned tasks under stressful situations). Ability to read and follow work instructions, procedures and policies. • Education: Must be graduate/ Post Graduate Qualified from any stream is preferable • Experience: Minimum 1 years’ experience of handling team as Team Leader (Direct reporting) Average experience of team handling is minimum 20 associates (should be in direct reporting) Experience of handling projects from Call Centre segment Good enough in customer communication and management Contact Centre, inbound, outbound, retention, Customer Service Experience is a must Aware about term SLA • Supervisory Responsibilities: This job will focus upon the direction of work activities and will be responsible for direct supervisory duties affecting hourly associates. • Computer Skills: Ability to operate computerized equipment is required. Must have basic skills to operate in Excel, Word, Visio and PowerPoint. In addition, must have working knowledge of PC applications and perform data entry. Will be required to attend training as necessary.

Greetings from Vee Healthtek!! Immediate Hiring Team Lead/Senior Team Lead Denial Management (RCM Background)!!!!!!! We are hiring for the position of Team Lead (AR Caller) specializing in end-to-end denials management under the US Healthcare process. Designation: Team Coach/ Team Lead/ Senior Team Lead Department: Medical Billing (AR Calling) Experience: 4+ years (Minimum 1 year as Team lead) Location: Mohali (Work from office only) "On paper designation as Team Coach/ Team Lead/ Senior Team Lead is mandatory". Skills required: Excellent Domain Knowledge On papers team Lead is appreciable Good Oral & Written Communication skills Good Team Handling Skills Excellent Analytical skills Should be good at Muti-Tasking Roles & responsibilities: Design & implement workflow processes. Ensure quality of Deliverables Interaction with clients Ensure timely client communication Ensure proper execution of projects Monitor the quality and provide feedback to individuals or team. Maintain process documents and ensure regular updates Ensure all updates from clients are recorded Ensure proper allocation of work to team members Ensure the Turnaround time is adhered as per SLAs Participate in conference calls with the clients/ top management . The role offers exciting opportunities to lead a team and deliver exceptional results. Interested candidates can reach out to Subiksha G - subiksha.g@Veehealthtek.com/ 9606003487

Greetings from Vee Healthtek!! Immediate Hiring Team Lead/Senior Team Lead - Underpayment Recovery (RCM Background)!!!!!!! We are hiring for the position of Team Lead (AR Caller) specialized in working with Underpayment Recovery Denial (US Healthcare process). Designation: Team Coach/ Team Lead/ Senior Team Lead Department: Medical Billing (AR Calling) Experience: 4+ years (Minimum 1 year as Team lead) Location: Chennai (Work from office only) "On paper designation as Team Coach/ Team Lead/ Senior Team Lead in RCM is mandatory". Skills required: Excellent Working Experience in Underpayment Recovery Excellent Domain Knowledge On papers team Lead is appreciable Good Oral & Written Communication skills Good Team Handling Skills Excellent Analytical skills Should be good at Muti-Tasking Roles & responsibilities: Design & implement workflow processes. Ensure quality of Deliverables Interaction with clients Ensure timely client communication Ensure proper execution of projects Monitor the quality and provide feedback to individuals or team. Maintain process documents and ensure regular updates Ensure all updates from clients are recorded Ensure proper allocation of work to team members Ensure the Turnaround time is adhered as per SLAs Participate in conference calls with the clients/ top management . The role offers exciting opportunities to lead a team and deliver exceptional results. Interested candidates can reach out to Subiksha G - subiksha.g@Veehealthtek.com/ 9606003487

High Independence A high degree of independence is required on a day-to-day basis. Act as the primary contact for interaction with all parties to manage the service delivery, driving efficiencies, strengthen relationship with the business and stakeholders and work closely with the business to contribute to the growth of JLL. Requirements A bachelors degree in real estate, Architecture, design, or related field is required. Sufficient experience in managing occupancy, space, move management, and change management processes at both a tactical and strategic level and managing teams. Great relationship building skills and client experience focus Proactive mindset to contribute as a leader of the regional space planning team. Strong working knowledge of architectural drawings A working knowledge of occupancy/space utilization, office design principles and trends such as the mobile or collaborative workplace Critical thinking skill sets and the ability to tell a story through data Ability to understand complex ideas and communicate them to others on the account Ability to create accurate and credible planning reports to support Corporate Real Estate decision making Attentive to detail and accuracy, particularly numbers and spatial creativity Excellent written and verbal communication skills; including active listening, verbal, written and visual and the ability to engage at all levels of leadership from administrative to executive level Strong interpersonal skills Ability to go above and beyond to help with any tasks that might come your way and solve problems effectively Flexible, proactive, and adaptable Reliable, responsible, and disciplined Flexibility with work hours and travel as needed Advanced Excel and PowerPoint skills Advanced data analytics skills Experience with CAFM/IWMS software - required Familiarity with Tableau dashboarding tools Youll need to be dynamic and technologically savvy and utilize software to support planning solutions and communicate ideas clearly with the planning team and lines of business. You will be successful if you have advanced skills in Microsoft Excel (PowerPivot, pivot table, vlook-up, cell calculations) . Proficiency in Microsoft Office suite and ability to consolidate data and floor plans into PowerPoint for presentations to client and lines of business is required. Youll be effective in your role by asking the right questions to understand the underlying needs of our clients. Youll discover how to be proactive and innovative with solutions for your stakeholders. Excellent communication skills are important both written and spoken and well expect you to work independently, multi-task, and manage your time to meet deadlines. You keep on top of things as youll often need to reorganize your time day to day, to deal with your teams changing priorities and requests. An individual with strong interpersonal skills with an ability to interact with executive level external and internal clients will be successful in the role. Most importantly, youll want to work as part of a diverse supportive and talented team. Behavioural Competencies Think Big - Thinks strategically, simplifies the complex, solve problems, sees the big picture Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive Helps others - Builds relationships, actively collaborates, helps others succeed. Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient Business first - Focuses on customers and clients, business/financial acumen, JLL first Inspire - Inspire others, creates vision and strategy, energizes others Sounds like you? Our successful Occupancy Planning and Management Team Lead Engage confidently with internal and external stakeholders and see things from their perspective. Are driven to succeed and love achieving challenging goals. Bring a structured and organised approach to everything they do. Communicate and collaborate to achieve success. Thrive under pressure and deal effectively with tight deadlines and high expectations. Scheduled Weekly Hours 40

Job Summary To ensure high standards of research and content development skill in all science subjects. Create balanced, good quality and age appropriate learning material like unit plans, teachers guide, assessments papers based on requirements of syllabus. Handle a team of Subject Matter Specialists. Job Qualifications : Required: Prior experience working as a Science Subject Lead / Lead content creator or a similar role in the Educational field Must have Science subjects teaching experience in any International Curriculum Should have hands on experience in developing and conceptualizing content. Should drive the content development process by coordinating with the Subject Matter Specialists He/she should ensure the quality standard of the content and timely delivery. Should have excellent communication skills and sound understanding of all science subjects. He/she should also coordinate with the subject specific teachers and provide support to technical team as and when necessary. Creative and self motivated Effective IT skills Preferred: Ability to create original, engaging and age appropriate content Job Responsibilities : Actively engage in developing curriculum content, assessments and worksheets. Provide educational support to Subject Matter Specialist and also work hands on.

Role & responsibilities Minimum 1 year of experience as Team Lead with overall 4 to 5 years of experience. To motivate, develop and mentor team members in a dynamically changing environment Track and monitor KPIs as per Project requirement Assist in scheduling and coordinating team activities Answer operations related queries from the client and internal stakeholders Drive process performance to achieve and exceed SLA deliverable To create a conducive and stimulating environment for the teams to accomplish their goals Manage expectations of his team members and proactively should be able to sense their needs Represent the organization and participate in client visits and reviews Accountable of team and process performance Good communication and Email writing skills Provide inputs on process changes and best practices Process management

Pitch clients through calls, conduct market research to understand their needs. Develop and maintain strong relationships with clients. Manage the entire sales cycle, from lead generation to closing deals. Required Candidate profile Excellent verbal and written communication skills Strong negotiation and closing skills UG/ Grad can apply Flexible in all shifts Must have 6 months of exp. Exp with Team Lead role is plus point.

Oversee software development projects, lead cross-functional teams & ensure successful project delivery. Mentor & manage teams working with: -Laravel PHP -JavaScript (Vue / React) Agile / Scrum & eCommerce industry experience is plus Required Candidate profile Lead & manage software development projects from start to finish Plan, execute, monitor quality & complete projects on time Work with international clients for requirement gathering & execution

Level-SME/TL Experience in Claims adjudication CTC-ME-6.5LPA TL-9.2LP Location-Bangalore Hybrid US Shifts share resume on-archi.g@manningconulting.in contact-8302372009

WE ARE HIRING FOR LEADING INSURANCE FIRM/ SME ROLE / CLIENT SERVICING. MIN 3 YEARS IN BANKING OR INTERNATIONAL CUSTOMER SUPPORT MANDATORY (EXCELLENT COMMUNICATION AND WRITTERN SKILLS MANDATORY) CONTACT :- SARAN- 8095708201 AKHIL- 7795561822 JOB ROLE:-Position Summary Service Support Manager play a crucial role in • Managing customer support operations • Ensuring high-quality service delivery • Promoting customer satisfaction They combine technical expertise, leadership skills, and a customer-centric approach to drive excellence in service support within an organization. II. Primary Responsibilities • Act as the primary point of contact for the branch, providing comprehensive support • Responsible for end to end support of the policy lifecycle services • Participate in renewal review meetings alongside Producer, CSM and sales team • Support a team of 5-7 Client Service Managers at the branch • Take Proactive measures to initiate pre and post-renewal activities promptly • Monitor and follow up on triggered activities, ensuring their accuracy and timely completion • Handle queries effectively, aiming to minimize re-work at service center • Collaborates with branch to identify time consuming activities that can be offshored to service center • Foster and maintain a positive relationship with branch staff to enhance the overall customer experience III. Skills and Competencies • Excellent Written and Oral communication skills • Interpersonal skills • Proactive • Ownership and Accountability • Insurance domain knowledge • Logical thinking and decision making IV. Minimum Qualifications and Experience • Graduate with 3+ years of experience in an Insurance domain (P&C /BFSI) • Insurance certification – good to have • Transition/onboarding of service - good to have • SPOC - Single Point of Contact role for operations - good to have • Onshore travel experience – good to have

Hiring for Team Lead Operations role - Outbound Process Company - iEnergizer Noida - Sector 60 Salary - up to 35K Interested candidates please contact HR SHARAN - 9266364422 Requirement: - 1. On paper Team Leader Ops. 2. Outbound Experience is needed. 3. Good with Team handling. 4. Well versed with the basic KPI's/KRA's of a Team Lead like attrition, shrinkage, quality etc. Working day - 6 Working mode - Office Walk-In candidates are welcome. Mention HR Kailash Kumar on top of your resume!! Venue Details: - iEnergizer Noida - A 37, Gate No-2, Sector 60, Noida. Near Noida Sector 59 Metro Station. Interview Timings: - 12:00 PM to 5:00 PM Interview Days: - 23rd April 2025 to 30th April 2025 (No interview on Sunday) Note: - Candidates has to carry hard copy of the resume. Please do not carry Laptop.

Description This role is for one of Weekday's clients Salary range: Rs 6000000 - Rs 8000000 (ie INR 60-80 LPA) Min Experience: 14 years Location: Mumbai JobType: full-time About the role LogiNext is looking for a Vice President of Product Engineering to head the engineering for a highly scalable, secure and high-performing SaaS platform. You will be responsible for ensuring that products meet design requirements, and deliver a consistent experience for users. You will be managing an entire team of engineers, collaborating with the product excellence team, as well as guiding the companys product vision and maintaining compliance with quality standards. You will be the face of LogiNext to C-level executives and senior leaders of our enterprise clients. You have deep expertise in building secure, high-performing and scalable systems. You have excellent leadership quality and know how to recruit and retain top engineering talent..You have a strong understanding of engineering metrics and processes. Responsibilities Build an engineering roadmap and technology strategy for the entire engineering team Promote a culture that drives autonomy, responsibility, perfection and mastery Collaborate with product excellence and product delivery team to ensure timely and quality delivery of the product features Be responsible to mentor, guide, hire and scale the team with top-notch talent Build and lead multiple engineering teams that ship frequently, balance speed to market with operational and process excellence Maintain and optimize software and cloud expenses to meet financial goals of the company Monitor reliability and performance of all internal systems to suggest improvements and new initiatives Communicate effectively at different levels including senior leadership, peers, reporting team and other stakeholders to update the weekly progress Requirements Master’s or Bachelor’s in Computer Science, Information Technology, Information Systems, or related field 14 to 20 years of relevant experience in designing and developing scalable and distributed multi-tenant enterprise applications Ability to hire, lead, mentor and handle a large team of engineers Experience in building cloud products and microservices architecture using AWS, GCP platforms and Java related technologies. Managing and optimizing huge volume of data using stores such as MySQL, MongoDB, Elasticsearch, Redis Extensive engineering expertise in measuring engineering KPIs, following best coding practices and streamlining devops processes for frequent deployments Organizational competencies and project management skills to keep projects, processes, and the entire engineering team on track Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership Excellent communication skills , judgment & decision making ability to work under continual deadline pressure

From Financial services/banking Background. must have exp in selling Home Loans /Housing Loans.Responsible for sourcing business from eligible customer profile as per organization policy. able to understand customers needs.only female candidates . Required Candidate profile Interest in meeting & developing relationship with customers. Good communication skills & coordination skills. persuasion & negotiation skills. Must have exp in Leading team .Must have worked on LAP.

From Financial services/banking Background.must have exp in selling Home Loans,Housing Loans & LAP. Responsible for sourcing business from eligible customer profile as per organization policy. able to understand customers need & explain products. Required Candidate profile Exp in relationship with customers.Good communication skills.Good persuasion & negotiation skills. exp in Leading large team.Must have exp in NBFC & background in Micro LAP ( Loan against Property)

Support Advocate (Applicable for Customer Service or Technical Support) Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. Updates and Patches: Stay informed about product updates, patches, and known issues. Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: Tiered Support: Escalate complex issues to higher tiers when necessary. Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: First-Contact Resolution: Strive for first-contact resolution whenever possible. Professionalism: Maintain a positive and professional demeanour even during challenging interactions. Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: Adherence to Policies: Follow Microsoft’s support policies and guidelines. Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform – Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. Billing Management: Understand billing processes and assist customers with billing-related inquiries. Sign-In Assistance: Help customers with sign-in or sign-up processes. Refunds and Purchases: Assist with refunds and guide customers through product purchases. Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. Assisting with Updating / Upgrading the Product or Service cross platform. Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform – Addressing with "How To" Questions Qualifications: • Education: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: Prior experience in technical support or customer service. Familiarity with Microsoft products and services. Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: Excellent communication skills (verbal and written). Problem-solving abilities. Patience and empathy. Ability to work in a fast-paced environment. call Aditi@7795311459 call kavya@7849020010

Job Title: Team Lead Charge Entry Location: Bangalore (Work from Office) Shift Timing: Day Shift Experience Required: 4 to 8 years (Must have Team Lead experience on paper ) Industry: Healthcare Revenue Cycle Management (RCM) Department: Physician Billing Job Summary: Omega Healthcare is looking for a dynamic and experienced Team Lead Charge Entry to manage and oversee the charge entry operations within our Physician Billing team. The ideal candidate will be responsible for ensuring accurate data entry of charges, leading a team of charge entry specialists, and collaborating with cross-functional teams to maintain a high level of quality and productivity. Key Responsibilities: • Supervise and lead a team of charge entry professionals in the RCM domain. • Ensure timely and accurate entry of medical charges into billing systems based on clinical documentation. • Monitor daily workload distribution and performance metrics to meet productivity and quality targets. • Provide training, guidance, and support to team members for continuous improvement. • Collaborate with internal QA and audit teams to maintain compliance and accuracy in charge entry. • Identify process gaps and implement improvement initiatives. • Generate reports and provide regular updates to senior management. • Address escalations and ensure resolutions are communicated effectively. • Maintain thorough documentation and ensure adherence to HIPAA and data privacy policies. Required Skills and Qualifications: • Bachelors degree in any discipline (preferably in Healthcare or Life Sciences). • 4 to 8 years of total experience in healthcare RCM, with a minimum of 2 years in a Team Lead role for Charge Entry . • Strong understanding of physician billing, medical coding, and charge entry processes. • Excellent leadership, communication, and interpersonal skills. • Proficient in MS Office tools and medical billing software. • Ability to work in a fast-paced environment and handle multiple priorities. • Eye for detail with strong analytical and problem-solving skills. Additional Information: • Relieving Letter: Not mandatory • Transport: 2-way cab facility provided • Salary: Best in the market, based on experience and skill set • Joiners: Immediate joiners preferred Interested candidates can apply by: Emailing resume to: venkatesh.ramesh@omegahms.com/8762650131 References are welcome!

Assist in developing & executing strategic sales plans. Monitor sales performance & provide regular reports. Maintain long-term relationships with key customers. Lead and motivate the sales & marketing team. Drive business growth through the team Required Candidate profile Any graduate with min 2 year of sales experience Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 8799635978 Sr HR Akash C

Assist in developing & executing strategic sales plans. Monitor sales performance & provide regular reports. Maintain long-term relationships with key customers. Lead and motivate the sales & marketing team. Drive business growth through the team Required Candidate profile Any graduate with min 2 year of sales experience Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 8799635978 Sr HR Akash C

Role & responsibilities Knowledge of PC hardware both Desktops & Laptops. VIP Support / Email Coordination Good Managerial skills Vendor coordination for hardware Should know installation of Windows operating system such as Windows 10. Installation & troubleshooting of Network Printers. Good management skills with the seniors Outlook and Office 365 Video calling room check Data Backup Administrating LAN Networks. Technical assistance which includes troubleshooting of operating systems PLEASE NOTE : Excellent English communication is required Good Communication Skills, Has experience in providing support to Management. Willing to provide remote support as well end user support Whatsapp on 9765778210

We Are thrilled to announce a Walk -IN drive on 10th May 2025 at our Gallagher Centre of Excellence in Bangalore. We are seeking talented Professionals to join our team in the property & casuality Insurance domain & Lead specialist & process Trainers Positions Available: 1. Assistant Manager 7+ years of expereince in Property & Casuality Insurance. Minimum 2 years of team Handling. Excellent Communication Skills. Expereince in Process management, MIS Reports, and daily team operations, KPI's & similar metrics. Background in BPO\KPO Industry preferred. Comfortable working in US Shifts. 2. Lead Specialist - P&C : 8+ years of expereince in which 2 + years in Team Handling is mandate. Expereince in Property & Casualty is Mandatory. This would be considered as an IC Role. should be comfortable with Night shifts. Note :- Expereince in Property & Casualty Insurance is Mandatory Candidates who have applied in past 3 months are not eleigible for this Walk -IN. 3.Process Trainer: 4-6 years of experience Process Trainer: 2-6 years of experience Induction Trainers: 2-6 years of experience (4 open positions) All candidates should possess excellent communication skills. Process Trainer & Evolve Trainer Planning for upcoming batches. Responsible for the Team performance. Responsible for quality of the Trainings imparted. Mentoring and Grooming New Trainers, Team Members and GTT Trainers. Design and maintain various training manuals and work books, with particular emphasis on keeping content up to date, through liaison with the supervisor Taking approval for Training Materials from process Heads through GTT members on a semi annual basis. Compile and submit monthly report on training activities and needs on a timely and concise manner Assist in the delivery of formal induction, Pre-process/language training for new hires. Working on Training Reports Weekly, Monthly, Semi Annual and Annual. Manage Domain and Custom Examinations and publish periodic reports. Initiative to improve the Training process. Handling client visits and presentations. Walk-In Drive Details: Date: 10th May 2025, Saturday Time: 10 AM to 1 PM Location: Gallagher Center of Excellence, 1st Floor Wing A, Brigade Magnum, International Airport Road, Amruthahalli, Kodigehalli Gate, Hebbal, Bangalore 560092. For Any more details Kindly connect to - Vibha_Dsouza@ajg.com Join us and be a part of a global leader in insurance brokerage and risk management. We offer a dynamic work environment and opportunities for career growth. Don't miss this chance to advance your career with Gallagher! We look forward to meeting you.

Role & responsibilities Provide Tier 2/Tier 3 Salesforce support to end-users, resolving technical issues related to Salesforce functionality, customizations, and integrations. Use SOQL to query and analyze Salesforce data for troubleshooting, reporting, and validation purposes. Lead and mentor a team of 25 Salesforce support analysts, ensuring high-quality service delivery and adherence to SLAs. Collaborate with Salesforce administrators and developers to resolve system bugs, improve performance, and manage enhancements. Document support procedures, issue resolutions, and technical guidance for internal knowledge sharing. Conduct regular team check-ins, performance reviews, and support training initiatives to improve team capabilities. Monitor and report on Salesforce system health and user feedback, escalating critical issues to technical teams as needed. Work with business stakeholders to understand requirements, assist with testing, and validate solutions. Required Qualifications: 3+ years of hands-on experience in Salesforce support roles. Proficiency in SOQL for data extraction and analysis. 1+ year of experience in a team leadership or supervisory role , ideally in a technical support or CRM environment. Strong understanding of Salesforce architecture, standard/custom objects, workflows, reports, and dashboards. Excellent problem-solving skills and attention to detail. Ability to prioritize tasks in a dynamic, fast-paced environment. Strong written and verbal communication skills. Preferred Qualifications: Salesforce Administrator (ADM 201) Certification or equivalent experience. Experience with Salesforce Service Cloud, Sales Cloud, or other Salesforce products. Familiarity with case management tools and ITIL support processes. Knowledge of Apex, Visualforce, or Lightning Components is a plus. Preferred candidate profile Immediate Joiner

Hi, We are hiring for the ITES Company for US Tax Team Lead Role. Job Description Minimum 4 years of overall experience with minimum 1 year as Team Lead. Manage end to end delivery of all Tax related processes Identify day-to-day issues and resolve in consultation with the customer SLA monitoring and improvements in processes Arrange for periodic trainings to the staff to be aware of the changes in the policies and procedures as well as customer specific changes Periodic calls and meetings with customer to discuss SLA compliance. Co-ordinate with various other functions such as technology, Quality etc Desired Competencies (Technical/Behavioral Competency) Commerce Graduate with Masters degree an added advantage Basic knowledge of tools and systems ( JDE, MS Office) Basic understanding of US Tax regulations Conversant of various online tools and systems Good analytical and communication skills High energy, self-motivation with a high degree of accountability Oral and written communications skills in English Capability to work under time pressure in a dynamic business environment, Computer literate in various tools To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 258