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Poonawalla Fincorp Ltd.
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Team Manager-Virtual Sales-Personal Loan

Team Manager-Virtual Sales-Personal Loan

Poonawalla Fincorp Ltd.

2 - 7 years

2 - 5 Lacs

kolkata bengaluru delhi / ncr

Posted:3 weeks ago| Platform:

Apply

Skills Required

team lead telesales team lead attrition control virtual sales telesales sales team lead personal loan outbound process voice process shrinkage control vrm sales outbound sales tl bpo sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Kindly share your resume on Janhavee.jadhav@poonawallafincorp.com

Principle Accountabilities:

To manage a team of sales Associates
To control shrinkage and attrition of sales team
Team Lead needs to monitor calls and provide regular coaching and mentoring to sales associates and track low performers in team.
Need to ensure CMS reports related to team staffing, AHT etc are maintained.
Track AUX adherence and ensure discipline is maintained within the team.
Drive sales and ensure achieving the same
Month on Month.
Identifying training requirements within the team and getting the training conducted
To work on overall team development

Desired Profile:

Graduate/Postgraduate in any stream
2-3 years experience in Sales (Preferably for lending products)
Excellent communication skills (verbal and written)
Should be aware about lending concepts.
Should have good interpersonal skills.
Self-motivated and a self-starter
Should have good knowledge of MS office.
Should have good presentation skills.
Should have problem solving and decision-making skills

Office Address:

Bangalore:

Kolkata:

Delhi: Plot no 11, 5th floor, Prem Dohil sadan, Rajendra Place, New Delhi - 110008

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