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1.0 - 6.0 years
1 - 3 Lacs
Noida, New Delhi
Work from Office
Profile :- Telesales Executive Location :- Noida For more details call/ whatsapp - 8130991006 • Make outbound calls to potential customers to explain banking and financial products (Personal Loan, Salaried Overdraft, ). • Handle inbound queries and provide accurate information • Generate and follow up on leads to convert them into clients • Maintain a database of customer interactions and update call records • Achieve daily/weekly/monthly targets as assigned • Coordinate with sales and operations teams for client follow-ups and on boarding • Ensure compliance with internal processes and industry regulations Required Skills & Qualifications: • Excellent communication and interpersonal skills • Basic knowledge of financial/banking products • Proficient in using CRM and calling software • Good negotiation and persuasion abilities • Ability to work under pressure and meet targets Minimum Experience: • 1 year of experience in telesales within the banking sector in loan industry only. Educational Qualification: • Minimum 12th Pass (Higher Secondary); Graduation preferred Salary Range: 23K to 25K ctc per month. Extra Benefit: Incentive Regards Lucky B 8130991006
Posted 6 days ago
1.0 - 2.0 years
1 - 3 Lacs
Delhi, India
On-site
Description We are seeking a motivated and detail-oriented Collection Executive to join our team in India. The ideal candidate will be responsible for managing the collection of outstanding debts, maintaining accurate records, and ensuring a positive relationship with our clients. Responsibilities Manage and follow up on outstanding collections with clients and customers Maintain accurate records of all collection activities and customer interactions Work with internal teams to resolve customer issues and disputes Prepare and send collection letters and notices to delinquent accounts Conduct regular reviews of accounts to identify potential collection opportunities Build and maintain strong relationships with clients to ensure timely payments Skills and Qualifications 1-2 years of experience in collections or related field Strong communication and negotiation skills Proficiency in MS Office Suite (Excel, Word, PowerPoint) Ability to analyze financial data and accounts Strong problem-solving skills and attention to detail Familiarity with collection software and databases Understanding of legal and regulatory requirements related to collections
Posted 1 week ago
3.0 - 6.0 years
4 - 8 Lacs
Kochi, Thrissur, Kozhikode
Work from Office
Openings for Sales Manager, PL role @ Kochin, Thrissur, Calicut location Roles and Responsibilities 1.Business Development through channels (DSAs). 2.Identifying and maintaining good relation with channels to increase personal loans / business loans business. 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Desired Candidate Profile 1. Handled channels before. 2. Understanding of Personal loans /Business loans. 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and Benefits Salary is not constrain for right candidate. Interested one can hit your resume to yuvaraja.k@smfgindia.com
Posted 1 week ago
3.0 - 6.0 years
4 - 8 Lacs
Pudukkottai, Chennai, Tiruchirapalli
Work from Office
Openings for Sales Manager, PL role @ Chennai, Tirchy, Krishnagiri, Tirunveli, Sivakasi, Pudukottai, Tuticorin location Roles and Responsibilities 1.Business Development through channels (DSAs). 2.Identifying and maintaining good relation with channels to increase personal loans / business loans business. 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Desired Candidate Profile 1. Handled channels before. 2. Understanding of Personal loans /Business loans. 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and Benefits Salary is not constrain for right candidate. Interested one can hit your resume to yuvaraja.k@smfgindia.com
Posted 1 week ago
3.0 - 8.0 years
4 - 8 Lacs
Kumbakonam, Chennai, Tiruchirapalli
Work from Office
Openings for Sales Manager, Business Loan role @ Chennai, Tirchy, Kumbakonam location Roles and Responsibilities 1.Business Development through channels (DSAs). 2.Identifying and maintaining good relation with channels to increase business loans business. 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Desired Candidate Profile 1. Handled channels before. 2. Understanding of Personal loans /Business loans. 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and Benefits Salary is not constrain for right candidate. Interested one can hit your resume to yuvaraja.k@smfgindia.com
Posted 1 week ago
10.0 - 15.0 years
12 - 17 Lacs
Chennai
Work from Office
•Credit appraisal and credit recommendations of Business proposals •Due Diligence in Evaluation, underwriting and sanctioning of the loan. •Monitor and enforce approval rate and TAT as per prescribed standards. •To ensure Bounce Rate and Delinquency are within acceptable standards. •Extensive review of the portfolio ensuring control on delinquencies, frauds, losses to the organization and taking timely preventive and corrective actions. •Monitor and ensure that monthly Branch audit score is satisfactory. •Give training on policy update to sales, credit and channel partners. •Vendor management and process implementation.
Posted 1 week ago
1.0 - 6.0 years
1 - 3 Lacs
Saharanpur, Roorkee, Behat
Work from Office
Hiring for the role of Credit Manager Product: Personal Loan Evaluate credit operational market and other branch-level risks Address risks in processes, systems, and staffing; develop contingency plans Interested can call or send resume 9592809025
Posted 1 week ago
7.0 - 12.0 years
5 - 8 Lacs
Hyderabad
Work from Office
Maintaining & optimizing profitability of the Salaried Units Monitoring targets in numbers & volumes Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues Achieve contributed value targets set for the Salaried Units Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds Minimize pre & post disbursal discrepancies Monitoring Performance Employee Retention, Employee Productivity,
Posted 1 week ago
4.0 - 8.0 years
3 - 7 Lacs
Pollachi
Work from Office
Walk-in Drive for "Sales Manager, PL" role in TN Coimbatore location on 13th June 2025 . Interested one can direct walk-in on below mentioned venue SMFG India Credit @ Pollachi Branch. Role & responsibilities 1.Business Development through channels (DSA or DST's). 2.Identifying and maintaining good relation with channels to increase personal loans / business loans business. 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Preferred candidate profile 1. Handled channels before. 2. Understanding of Personal loans /Business loans. 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and benefits Salary is not constrain for right candidate. Interested one can hit your resume to yuvaraja.k@smfgindia.com and walk-in directly to below address on 12th June 2025 SMFG India Credit Company SMFG India Credit Company, Ground and First Floor, Door No.2, Muthukumarasamy Lay out, Palakkad Road, Pollachi- 642 001 Tamil Nadu
Posted 1 week ago
4.0 - 8.0 years
3 - 7 Lacs
Pollachi, Coimbatore
Work from Office
Walk-in Drive for "Sales Manager, PL" role in TN Coimbatore location on 12th June 2025 . Interested one can direct walk-in on below mentioned venue SMFG India Credit @ Coimbatore Office. Role & responsibilities 1.Business Development through channels (DSA or DST's). 2.Identifying and maintaining good relation with channels to increase personal loans / business loans business. 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Preferred candidate profile 1. Handled channels before. 2. Understanding of Personal loans /Business loans. 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and benefits Salary is not constrain for right candidate. Interested one can hit your resume to yuvaraja.k@smfgindia.com and walk-in directly to below address on 12th June 2025 SMFG India Credit Company Bathija Blossom" , First Floor, No: 229/2 & 3, Thiruvenkataswamy Road, R S Puram East , Coimbatore - 641002, TamilNadu. ( Above Kotak Mahindra Bank)
Posted 1 week ago
1.0 - 5.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
+91 92360 39430Job description: 1. Area/ Lane /Geography Mapping: Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle. 2. Source Relationship Management: Responsible for managing the relationship with all sources assigned and identified by him in his geography/area. 3. Maintain Reports: Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities. 4. Channel Partner Recruitment: Responsible for identifying the need for appointment of a channel partner 5. Team Huddle: Responsible for attending team huddle on a daily basis as per the set process. 6. Customer Relationship Management: Responsible for enhancing the customer experience by developing and maintaining relationship with customers. 7. Completion of File: Responsible for submission of complete application form, documentations and information Preferred candidate profile 1. The candidate must be a graduate pass out from any stream. 2. 0.6 to 1 Year of experience in sales is preferred (Freshers can apply) 3. The job requires extensive traveling so the candidate must be willing to travel within the city. Perks and benefits Lucrative Incentives Fast Promotion Please WhatsApp cv to Rupal on 9829295639 or Anchal on 92360 39430 ( Don't call, only WhatsApp)
Posted 1 week ago
0.0 - 1.0 years
2 - 2 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
AXIS BANK IS HIRING FOR PARTNER'S PAYROLL, HOME LOAN CHANDIGARH, MOHALI, PANCHKULA, ROLE : CANDIDATE MUST HAVE BAKING EXPERIENCE INTO HOME LOAN, LAP, PERSONAL LOAN, CASA SALES, CANDIDATE HAS TO DEAL WITH CUSTOMER WITH REGARDS TO CROSS SELLING, MUST HAVE BUSINESS ORIENTED APPROACH. LOCATION : CHANDIGARH, PANCHKULA, MOHALI, DERABASSI, BADDI, KHARAR. ADDRESS : SCO NO 66-67, 2ND FLOOR SECTOR 34-A NEAR SBI BANK, ADJASCENT TO MUKUT HOSPITAL, CHANDIGARH. INTERVIEW DATE & TIMING : 5 JUNE AT 9:30 AM TO 2 PM SALARY : HIKE ON CURRENT SALARY HR CONTACT : 9501322704
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Sambhal, Bhilai, Raipur
Work from Office
Job description: 1. Area/ Lane /Geography Mapping: Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle. 2. Source Relationship Management: Responsible for managing the relationship with all sources assigned and identified by him in his geography/area. 3. Maintain Reports: Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities. 4. Channel Partner Recruitment: Responsible for identifying the need for appointment of a channel partner 5. Team Huddle: Responsible for attending team huddle on a daily basis as per the set process. 6. Customer Relationship Management: Responsible for enhancing the customer experience by developing and maintaining relationship with customers. 7. Completion of File: Responsible for submission of complete application form, documentations and information Preferred candidate profile 1. The candidate must be a graduate pass out from any stream. 2. 0.6 to 1 Year of experience in sales is preferred (Freshers can apply) 3. The job requires extensive traveling so the candidate must be willing to travel within the city. Perks and benefits Lucrative Incentives Fast Promotion Please WhatsApp cv to Rupal on 9829295639 or Anchal on 92360 39430 ( Don't call, only WhatsApp)
Posted 2 weeks ago
2.0 - 7.0 years
2 - 7 Lacs
Bengaluru
Work from Office
Kindly share your resume on Janhavee.jadhav@poonawallafincorp.com Principle Accountabilities: To manage a team of sales Associates To control shrinkage and attrition of sales team Team Lead needs to monitor calls and provide regular coaching and mentoring to sales associates and track low performers in team. Need to ensure CMS reports related to team staffing, AHT etc are maintained. Track AUX adherence and ensure discipline is maintained within the team. Drive sales and ensure achieving the same Month on Month. Identifying training requirements within the team and getting the training conducted To work on overall team development Desired Profile: Graduate/Postgraduate in any stream 2-3 years experience in Sales (Preferably for lending products) Excellent communication skills (verbal and written) Should be aware about lending concepts. Should have good interpersonal skills. Self-motivated and a self-starter Should have good knowledge of MS office. Should have good presentation skills. Should have problem solving and decision-making skills
Posted 2 weeks ago
10.0 - 20.0 years
15 - 20 Lacs
Hyderabad
Work from Office
Hi We have an excellent Opening in Leading Bank for Supply Chain Finance & Working Capital Finance Designation : Regional Sales Manager - SCF & WCF CTC : 20 Lacs Grade : AVP Location : Hyderabad Reporting to ZSM Job Responsibilities: Regional Sales Manager Retail Assets (Wheels: SCF & WCF) The Regional Sales Manager (RSM) will lead a team managing Supply Chain Finance (SCF) and Working Capital Finance (WCF) solutions for the automotive segment. This includes dealer finance, working capital loans, term loans, and non-fund-based facilities. Key Responsibilities: Drive SCF/WCF sales and meet topline targets Manage a team of 2+ Relationship Managers across the region Oversee dealer acquisition and 360 dealer relationship management Ensure collections and zero NPAs within the portfolio Manage regional P&L responsibilities Promote cross-sell of CASA, POS, insurance, and other retail products Maximize retail conversions from wholesale accounts Monitor dealer transactions, collections, and revenue performance This role combines strategic planning, team leadership, and direct customer engagement with a strong focus on business growth and portfolio health. If interested, apply as below: EMAIL: cv to selvi.sai@upgrad.com / Whatsapp CV to 9361184170 (Or) Call me back to 9361184170 Thanks & Regards, Selvi Sai Chief Recruitment Specialist - Leadership & Mid / Senior Level Hiring m +91-9361184170 |
Posted 2 weeks ago
8.0 - 13.0 years
10 - 15 Lacs
Kozhikode, Chennai
Work from Office
Hi We have an excellent Opening in Leading Bank for Supply Chain Finance & Working Capital Finance Designation : Relationship Manager - SCF & WCF CTC : up to 14Lacs Location : Calicut & Chennai Job Responsibilities: The Relationship Manager (RM) will be responsible for sourcing and selling retail loan products (Home, Car, Personal, Business, and Rural Loans) through direct channels and partnerships (DSAs, connectors). The role involves managing customer relationships, handling the loan process end-to-end (from login to disbursement), and ensuring high customer satisfaction. RMs will also coordinate with internal teams, onboard channel partners, and support product promotions and training activities. Key Responsibilities: Achieve business targets through channel and open market sourcing Manage customer needs and ensure timely loan disbursements Build and maintain strong relationships with branches and clients Monitor partner and team performance Prevent risky proposals and ensure process compliance Support product launches and provide market feedback If interested, apply as below : EMAIL: cv to selvi.sai@upgrad.com / Whatsapp CV to 9361184170 (Or) Call me back to 9361184170 Thanks & Regards, Selvi Sai Chief Recruitment Specialist - Leadership & Mid / Senior Level Hiring m +91-9361184170 |
Posted 2 weeks ago
10.0 - 20.0 years
20 - 35 Lacs
Pune, Delhi / NCR, Mumbai (All Areas)
Work from Office
Roles and Responsibilities Establish key qualification rules & credit worthiness of applicants Preparing credit evaluation reports evaluating risk in borrower, transaction and underlying security and making recommendations. Expert knowledge of Industry specific, market knowledge & trend Expert knowledge of financial with key ratio & their impact. Preparing review and renewal credit reports for revisiting the limits and assessing the same for credit alerts Working on new credit monitoring measures and credit triggers and their tracking. Monitoring and proactively highlighting risk in the portfolio of loans or the underlying security or the client. Liasioning and networking in the industry to seek reference checks for clients as well as understanding the industry & economy dynamics Ensuring the approvals are taken as per policies laid down and ensuring the internal policies on credit are not violated Stakeholder management and big team handling experience is needed . Desired Candidate Profile 1. Relevant experience of 12+ yrs in Banks/NBFCs handling the credit appraisals and approval of small to mid size loans to trade and to business enterprises 2. CA/MBA full time 3. Candidate experience in a NBFC/Bank current or past or a banking organisation is essential. 4. Must be strong in Compliance and have an understanding of the Regulatory framework. 5. Should have hands on exposure in Credit assessment, appraisal, approvals & administration of the policies, Creation of policies, portfolio management/surveillance & credit scoring.
Posted 2 weeks ago
6.0 - 10.0 years
18 - 22 Lacs
Mumbai
Work from Office
Job Overview: The Distribution Head for Off-book Personal Loans, Credit Cards, and Digital Gold will be responsible for building and scaling the distribution strategy for these products across multiple channels, ensuring business growth, and enhancing the customer acquisition strategy. The role will involve overseeing partnerships with external agents, digital platforms, and other distribution networks while optimizing the sales process, monitoring performance, and ensuring the alignment of distribution strategies with the company's overall business goals. Key Responsibilities: 1. Strategy and Planning - Develop and execute comprehensive distribution strategies for Off-book Personal Loans, Credit Cards, and Digital Gold products. - Identify and create strategic partnerships with external channels, including banks, fintech platforms, agents, and other financial institutions, to drive customer acquisition. - Monitor market trends and competitor activity to identify opportunities for distribution growth. - Lead the formulation of channel-specific goals and key performance indicators (KPIs), ensuring alignment with company revenue targets. 2. Sales and Channel Management - Drive the distribution and sales performance of Off-book Personal Loans, Credit Cards, and Digital Gold, ensuring alignment with business objectives and customer needs. - Establish and maintain a high-performance sales team, providing leadership and mentorship to achieve channel and product targets. - Develop robust training and enablement programs for agents and third-party partners, ensuring they have the tools and knowledge to sell effectively. - Expand and optimize digital and offline channels, ensuring maximum reach and penetration in key markets. 3. Performance Monitoring and Reporting - Track and analyze distribution channel performance, providing regular updates to senior management. - Lead performance reviews for sales partners and agents, ensuring targets are being met and providing corrective actions when necessary. - Monitor key metrics such as loan disbursement volume, credit card activation rates, digital gold transactions, and customer engagement levels. 4. Product Launches and Campaigns - Collaborate with product and marketing teams to design and roll out promotional campaigns for Off-book Personal Loans, Credit Cards, and Digital Gold. - Ensure the seamless launch of new products and features, coordinating with cross-functional teams to ensure successful adoption. - Lead product awareness initiatives through various channels, ensuring customers are well-informed about product features and benefits. 5. Risk Management and Compliance - Ensure all distribution activities are in compliance with applicable regulations, risk management frameworks, and the company's internal policies. - Work closely with the legal and compliance teams to ensure all third-party distributors and agents adhere to necessary regulatory requirements. - Implement and monitor risk mitigation strategies to minimize loan defaults and ensure sound credit card and digital gold portfolio performance. 6. Stakeholder Engagement - Build and maintain strong relationships with key stakeholders, including external partners, internal teams, and senior leadership. - Collaborate with internal teams, including marketing, technology, legal, and operations, to ensure smooth implementation and execution of distribution strategies. 7. Innovation and Technology Integration - Explore and integrate innovative solutions, such as AI-based credit scoring, mobile apps, or other fintech technologies to improve the distribution process. - Leverage data analytics and digital tools to optimize distribution, customer segmentation, and targeting. Qualifications and Skills: Education: - Master's degree in Business, Finance, Marketing, or a related field. Experience: - 6- 10 years of experience in distribution or sales roles within the fintech or banking industry, with a strong focus on personal loans, credit cards, and/or digital gold. - Proven experience managing large-scale distribution teams and driving business growth in a high-performance environment. - Experience in building and managing partnerships with external distribution networks (e.g., agents, third-party platforms). - Strong understanding of the fintech landscape, particularly in lending, digital payments, and digital gold. Skills: - Strong leadership and team management skills with the ability to motivate and inspire a diverse team. - Excellent communication and negotiation skills to manage relationships with internal and external stakeholders. - Analytical mindset with the ability to interpret data and use it for business strategy and decision-making. - In-depth knowledge of credit underwriting, risk assessment, and product distribution in the financial services sector. - Ability to work in a fast-paced, rapidly evolving environment and manage multiple priorities. Personal Attributes: - Strategic thinker with a growth mindset. - High level of initiative and self-motivation. - Results-driven with a focus on achieving business objectives. - Ability to manage complex projects and lead cross-functional teams. - Customer-centric approach with an understanding of digital customer journeys.
Posted 2 weeks ago
4.0 - 6.0 years
1 - 5 Lacs
Noida
Work from Office
Role Overview:- This is an on-site, full-time role based in Noida, India.- As a Personal Loan Sales Team Leader, you will lead and motivate a sales team to drive personal loan product sales.- You will also be responsible for monitoring sales metrics, creating effective sales strategies, and providing guidance and support to team members. Key Responsibilities:- Lead, manage, and motivate the sales team to achieve personal loan sales targets.- Develop and implement effective sales strategies to drive revenue growth.- Analyze sales performance metrics and provide actionable insights to the team.- Oversee the end-to-end personal loan sales process, ensuring a seamless customer experience.- Provide coaching, training, and feedback to enhance team performance.- Build and maintain strong relationships with customers, banks, and NBFCs. Skills and Qualifications:- Proven experience in personal loan sales and financial products.- Strong leadership, team management, and motivational skills.- Knowledge of credit score analytics and loan approval processes.- Excellent communication, negotiation, and relationship-building abilities.- Proficiency in analyzing sales data and developing actionable strategies.- Bachelor's/Master's degree in Business Administration, Finance, or a related field.- Relevant certifications (e. , NISM certification) are a plus
Posted 3 weeks ago
3.0 - 6.0 years
4 - 8 Lacs
Karur, Tirunelveli, Vellore
Work from Office
Openings for Sales Manager, PL role @ Kanchipuram, Krishnagiri, Pudukottai, Tiruvneli & Calicut, Thrissur location Roles and Responsibilities 1.Business Development through channels (DSAs). 2.Identifying and maintaining good relation with channels to increase personal loans / business loans business. 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Desired Candidate Profile 1. Handled channels before. 2. Understanding of Personal loans /Business loans. 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and Benefits Salary is not constrain for right candidate. Interested one can hit your resume to yuvaraja.k@smfgindia.com
Posted 3 weeks ago
2.0 - 7.0 years
3 - 6 Lacs
Perambalur, Pollachi, Manapparai
Work from Office
We are looking for a motivated and experienced Sales Manager with expertise in Personal Loan sales through the Direct Sales Team (DST) model in Manappari, Trichy, Pollachi & Perambalur location Role & responsibilities 1. Sales & Target Achievement: Achieve monthly and quarterly disbursal targets for Personal Loans . Drive productivity of the DST team and ensure consistent performance. Monitor lead funnel, sales conversion, and quality of sourcing. 2. Team Management: Recruit, train, and manage a team of DST executives . Set daily/weekly targets and track performance through reviews and field visits. Coach and mentor the team on product knowledge, selling skills, and compliance. 3. Market Development: Identify and tap new customer segments, corporates, and cross-sell opportunities. Conduct local marketing, promotional activities, and customer engagement drives. 4. Operational Coordination: Liaise with credit, operations, and backend teams to ensure timely file processing and disbursals. Ensure all applications meet internal credit and documentation norms. 5. Compliance & Risk: Ensure adherence to regulatory guidelines , KYC norms , and internal compliance policies. Maintain portfolio quality with minimal delinquency and high customer satisfaction. Preferred candidate profile In-depth understanding of Personal Loan products and policies . Proven success in DST channel management . Strong leadership, communication, and team-building skills. Ability to handle pressure and work in a target-driven environment. Familiarity with lending systems, CRM tools, and MIS reporting. Qualifications & Experience: Education: Graduate (MBA/PG in Sales or Finance preferred). Experience: 2 to 6 years in Personal Loan sales with minimum 2 years in DST channel handling . Preferred Background: Banks, NBFCs, FinTechs in unsecured loan divisions. CTC: Competitive + Incentives + Allowances (based on experience and location) Interested candidate can hit your resume @ yuvaraja.k@smfgindia.com
Posted 3 weeks ago
5.0 - 10.0 years
4 - 8 Lacs
Hoshiarpur, Nawanshahr, Sultanpur Lodhi
Work from Office
Job Role :- *Profitability Management Maintaining & optimizing profitability for the branch Target setting & management Monitoring branch targets in numbers & volumes. *Portfolio quality management - through superior underwriting, working closely with collections . *Cost management managing all branch operating costs including cost of acquisition, operations etc. *People management Motivating team, handling HR & administration function of the branch. *Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues. Key Responsibilities:- *Achieve contributed value targets set for the branch. *Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds. *Provide superior customer experience *Manage TATs on credit & processing *Minimize pre & post disbursal discrepancies Monitoring Performance *Monitoring Branch performance in terms of key drivers i.e. *Contributed Value.Volumes / Profitability / Expenses / Losses *Monitor individual performance of each employee, continuously work to maximize productivity People Management *Motivate and develop branch team *Drive branch team to excel. *Manage and mentor the team and keep attrition of branch staff low *Conduct regular meeting with branch staff *Provide open and honest feedback and ask for feedback. Mandatory skills :- *6-8 Years experience, with at least 4 years in Secured/Unsecured. *Ability to plan & execute . *Strong inter-personal skills and leadership ability, *Ability to create professional work culture that encourages enthusiasm and team spirit. *Ability to manage and implement change by taking complete ownership. Interested Candidates can share their at rupali.vishal@hdbfs.com or WhatsApp 9354966985 Regards Rupali
Posted 3 weeks ago
1.0 - 3.0 years
1 - 5 Lacs
Bareilly
Work from Office
telecallers required.Responsibilities: Outbound/Inbound Calling: Make outbound calls to potential or existing customers to promote products or services, conduct surveys, or gather information. Handle inbound calls, address customer inquiries, and provide accurate information. Follow up on leads and maintain consistent communication with customers. Lead Generation and Qualification: Identify and qualify potential leads based on predefined criteria. Gather customer information and update the database accurately. Schedule appointments or generate sales leads for the sales team. Customer Service: Provide excellent customer service by addressing customer queries and resolving issues promptly. Maintain a professional and courteous demeanor during all interactions. Build rapport with customers and ensure customer satisfaction. Data Entry and Record Keeping: Accurately record call details, customer information, and feedback in the CRM system or database. Maintain organized and up-to-date records of all interactions. Generate reports on call activity and performance.
Posted 3 weeks ago
10.0 - 15.0 years
6 - 7 Lacs
Mumbai, Churchgate
Work from Office
Team Leading for Collection Team for Personal Loans Handling Collection calsl on a personal loan for collecting EMI & Charges Look after customer queries and try to resolve the case in the best possible manner Updating daily achievements to superiors. Desired Candidate Profile: Team Handling experience for 3 years Experience in Tele calling, NBFC. Good Communication Skills DRA Certification Spoken Language Proficiency: English , Hindi and any other India Language
Posted 3 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
We are Looking for Sales Executives for a leading Non- Banking Financial Company. Across all over Hyderabad. Sourcing the New Business - Branch & Open Market Interacting with the Customers & Explain about the product. Daily updation of Leads/Lead tracking/Business tracking If Interested, Please send your Updated CV across [HIDDEN TEXT]
Posted 3 weeks ago
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