1030 Team Lead Jobs - Page 16

As a Customer Support Team Lead, you will be a key member of our dynamic team, overseeing the daily operations of the customer support department. You will play a vital role in ensuring that our customers receive exceptional service and support. Your responsibilities will involve leading, motivating, and developing a team of customer support representatives to ensure they are equipped with the necessary tools, training, and guidance to perform effectively. You will lead and manage the customer support team, focusing on delivering high-quality service, monitoring performance, providing feedback, and implementing improvement strategies. Acting as a liaison between customers and internal depart...

Immediate Hiring for Team Leader Location-:Gurugram Shift-: US shift Min 2 Yrs Exp as TL in Int Voice Process Performance Management, Attrition and Shrinkage Call@9354045326 / 9953262467 or share cv to deepak.sharma@shadowplacements.com Required Candidate profile Sal Upto 10 LPA in Gurugram Exp of Voice Process in International BPO. Excellent Communication Skills Rotational Shifts with 5 Days working both side cabs Call@9354045326 / 9953262467

Job description Role: Team Lead International Voice Operations Location: Bangalore Shift: Rotational (including night shifts) Experience: 5+ years in a contact center environment, with at least 12 years in a team lead/supervisory role What Youll Do: Lead and motivate a team of customer service representatives. Monitor performance metrics and ensure KPIs are met. Conduct regular call quality checks and provide coaching. Manage day-to-day operations and handle escalations. Prepare performance reports and drive process improvements. Collaborate with training teams to upskill your team members. What Were Looking For: Graduate with 5+ years of BPO/contact center experience . Proven experience as ...

BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Roles & Responsibilities: Responsible for all activities related to the projects handled, allocate resources & set processes, optimizing resources with respect to cost & utilization. Plan, implement & monitor deliverables for the teams reporting to him Coordinate with other departments for smooth implementation of work Responsible for maximizing revenue & minimizing cost. Coordination with the Clients, Experience in Client Management and Interaction will be preferred. Responsible for Daily Operational Reports. Responsible for morale & motivation of the staff. Responsible to train & create growth opportunities for Subordinates. Managing Employee Relations, conducting Skip Level meetings and i...

Role & Responsibilities: Manage and lead a team of non-voice agents to achieve daily, weekly, and monthly performance targets Monitor team performance and provide timely feedback and coaching Ensure adherence to process SLAs, quality benchmarks, and compliance requirements Handle escalations and coordinate with internal departments for resolution Generate and analyze performance reports to identify improvement areas Conduct regular team huddles, performance reviews, training sessions & keep the team morale up Desired Candidate Experience: Graduate in any discipline (Preferred: B.Com or BBI) Minimum 2-3 years of experience in BPO industry At least 1 year of experience in a team handling or su...

Walk-In Drive - Sunday,7th Sep 2025 - 9 AM Interview Address: Signature Hotel (Gajuwaka), NH-16, Opp. BPCL Petrol Bunk, Sheela Nagar (Gajuwaka), Visakhapatnam 530012, Andhra Pradesh, India. 1. Job Title: Manufacturing Experience Operators: Any Diploma / B. Sc with 2 to 6 years of relevant Experience in manufacturing injectables & Operate production equipment's such as Vial Filling, Washing, Capping, Sealing, Compounding, Terminal sterilization, Stopper process of Injectables. 2. Job Title: Manufacturing Supervisors: Any M.Pharmacy /MSc (Full time) with 6 to 10 Years (or) B.Pharmacy with 8 to 12 Years of relevant Experience in Manufacturing (Upstream/Downstream) injectables with Strong people...

We are urgently hiring a Lead-Quality Analyst for US Voice Process. This role focuses on auditing customer interactions, Call auditing and monitoring, coaching agents for service improvement, and ensuring compliance with quality and customer service standards. The candidate must have a strong background in international voice processes with proven quality evaluation expertise. Key Responsibilities: Quality Monitoring & Evaluation Audit live and recorded inbound calls to assess customer interactions against quality benchmarks. Evaluate performance based on call handling skills, process adherence, compliance, and customer experience. Coaching & Feedback Deliver timely and actionable feedback t...

About the Role: We're on a mission to redefine customer care and we need your leadership! Were looking for a Team Lead (Supervisor) to guide a team of Customer Service Representatives (CSRs), ensuring great service, team growth, and strong performance. Key Responsibilities: Supervise and support a team of CSRs Ensure training, development, and engagement of team members Monitor and improve team performance based on KPIs Handle escalations and solve customer-related issues Analyze reports and identify improvement areas Motivate and coach team members Coordinate staffing and scheduling Work with other departments (HR, IT, etc.) for issue resolution Join partner meetings and share insights Stay...

TEAM LEADER || INTERNATIONAL BPO || GURGAON AND BANGALORE On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) CTC - Up to 12.5LPA GURGAON AND BANGALORE Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Cente...

TEAM LEADER || INTERNATIONAL BPO || Bangalore or Gurgaon Team Lead in International Voice Exp (Mandate) On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) For - Bangalore or Gurgaon CTC - Up to 12.5 LPA Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, S...

BPO International Customer Support Voice process,1 year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Dear, We are hiring for international BPO_ Team Leader for Gurgaon Location for One of the leading clients. Salary _ 7 LPA Roles and Responsibilities Manage a team of customer service representatives to achieve operational excellence. Oversee daily operations, ensuring efficient call center operations and attrition management. Develop and implement strategies to reduce shrinkage and improve overall performance metrics. Collaborate with cross-functional teams to resolve complex issues and drive business growth. Ensure effective communication among team members, stakeholders, and clients. Desired Candidate Profile 5-10 years of experience in BPO operations or similar industry. Proven track rec...

WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPOS IN BANGALORE. Walk -in to " Inspiration Manpower consultancy" to avail these opportunities Available Positions:- Customer Support & Sr Customer Support Technical Support & Sr Technical Support IT Help Desk engineers Server Support. Available Process:- Voice Support Available Shift Timings:- UK Australian US & Day Interview Rounds:- HR Voice & accent Operations Note:- All these rounds are held @ our office. "walk in with a resume & walkout with offer letter" Preferred To Carry:- 5 Copies of Resume 1 Passport size photograph Photo copies of education documents & experience letters if you have prior work experience. Interview Details:- MONDAY T...

Job opportunity for multiple companies for candidates with excellent communication skills from 1 to 8 years of experience! Skills Required: Basic computer knowledge with Excellent Written & communication skill. Job Role: Voice, Semi-voice & Non voice process solving quires related technical, banking, Accounts issues. Eligibility Criteria: Under graduate / graduate with Good communication skills & flexible working in shifts freshers & Experience are eligible to apply. Designation: Analyst / Associate / Sr Associate / Technical Support Engineering / Business Analyst / Process Associate Rounds of Interview: Hr, Voice & Accent & Manager round. Work Location: Bangalore / Kolkata / Indore Salary :...

we are looking for Team Leader for Telecom Process into ISP for Navi Mumbai location embark on a rewarding career journey. The ideal candidate must have a minimum of one year of experience as Team leader for international process. Required Candidate profile Edu : HSC /Grad Exp : 1 year of experience as a TL on paper Process : Experience in Voice Process is mandatory (International) Background : BPO Experience snehal@peshr.com/9137306440 Perks and benefits Good in BPO Company and salary hikes

Job Title: Recruitment Team Lead BFSI / Investment Banking Location: Madhapur, Hyderabad Company: Teamware Solutions Employment Type: Full-time About Us Teamware Solutions, a division of Quantum Leap Consulting, is a trusted workforce solutions provider with expertise across industries. We are looking for a Recruitment Team Lead / Talent Acquisition Lead with proven experience in BFSI and Investment Banking hiring to manage and mentor a recruitment team in Hyderabad. Key Responsibilities Lead and manage a team of recruiters (25 members) Drive end-to-end recruitment across Banking, Financial Services, Insurance, and Investment Banking domains Expertise in profile screening, profile validation...

You are a highly skilled Senior Software Developer with over 8 years of experience, including at least 1 year in a Team Lead role. Your primary responsibility will be to lead and mentor a team of developers to deliver high-quality software solutions. You will also be involved in architecting, developing, and maintaining scalable PHP-based applications, with a strong emphasis on PHP frameworks like Laravel. In this role, you will optimize MySQL queries and database structures for performance and scalability. Ensuring code quality through best practices, code reviews, and testing will be essential. Managing project timelines, delegating tasks, and meeting project deadlines are key aspects of y...

As a Lending Officer at Deutsche Bank's Lending Asia team in Mumbai, India, you will be part of a team dedicated to providing customized liquidity solutions for ultra/high net worth individuals. The team operates across Mumbai, Hong Kong, and Singapore. In this role, you will lead a local team of credit analysts, collaborate with senior onshore desk heads, and manage your own set of deliverables. You will also be responsible for developing the local team's skillsets and Book of Work. Your responsibilities will include conducting financial analysis of underlying companies and collateral, preparing transaction write-ups, conducting due diligence, and monitoring transaction covenants post-execu...

As a Team Lead, you will be responsible for managing and leading a team to achieve project goals and deliverables. Your role will involve providing guidance, direction, and support to team members to ensure successful project completion. You will be required to effectively communicate with team members, stakeholders, and management to coordinate project activities and ensure alignment with organizational objectives. In addition, you will be expected to utilize your strong leadership skills to motivate team members, resolve conflicts, and foster a positive team environment. Your experience in project management, task delegation, and performance evaluation will be essential in driving team pro...

Were Hiring: Team Lead for Uber Process (BPO) Location: Novel Tech Park, Kudlu Gate, Bengaluru Work Mode: Work from Office Interview Mode: Virtual Joining: Immediate Role: We are looking for an experienced Team Lead with prior leadership experience in a BPO process. Requirements: Graduation is mandatory Strong team management and leadership skills Good communication in English, Kannada, and Telugu Proven experience as a Team Lead in a BPO environment Compensation: Salary: 23,000 25,000 in hand Additional variable pay

*Sales Team Leader * Minimum 1- 4 years of experience in a relevant Contact center in outbound voice process *Graduation mandate *Excellent communication in English * 6 days working *Virtual interview *Job location Nagpur call on 7697428237

We are seeking Dynamic Candidate for the role of Senior Software Engineer (Technical Lead),Unblock and mentor developers, providing guidance, troubleshooting, and code-level problem solving. Ensure QA quality and documentation standards are met. Required Candidate profile Candidate Should be Proficient in both -Software Development and Architecture & Cloud/DevOps. Proficient in QA process adherence. Digital Ocean deployment strategies Mandatory. Immediate Joiners only

Lead and motivate the sales & marketing team Drive business growth through the team Onboarding team of DSAs & channel partners for new business Monitor sales performance & provide regular reports Maintain long-term relationships with key customers Required Candidate profile Any graduate with min 1 year of sales experience Good communications skills Convincing Power Share CV at- Call / WhatsApp - 9274043291 Sr HR Akash Perk & benefits On Roll - Full Time Insurance

Key Responsibilities: Assist the Manager in planning, directing, and coordinating daily activities. Supervise and guide team members to meet performance targets. Monitor operational processes and suggest improvements. Handle customer/client interactions and resolve issues efficiently. Prepare reports on team performance, project progress, and operational challenges. Support budgeting, forecasting, and resource allocation. Ensure compliance with company policies and relevant regulations. Participate in recruitment, training, and development of staff. Collaborate with other departments to achieve organizational objectives. Wanted Sales person