Summary
- -Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations -Leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPI's. -Works in collaboration with brand teams, technical teams and all functions to maximize value. -Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing/Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics based projects. -Provide analytics support to Novartis internal customers
About The Role
Location – Hyderabad Hybrid
About The Role:
Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations -Leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPI's. -Works in collaboration with brand teams, technical teams and all functions to maximize value. -Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing/Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics based projects. -Provide analytics support to Novartis internal customers
Key Responsibilities:
- Manage day to day operations in adherence with agreed quality and compliance for SFMC Campaign operations
- Work on capacity planning against the demand for the month in collaboration with Delivery leader.
- Running Key meetings such as daily stand up across locations and ensuring the projects are delivered within the agreed timeframe.
- Tracking project performance and Providing inputs into improvements across processes as well all roles in collaboration with Delivery leader.
- Supporting governance, reporting, and issue management for campaign operations in collaboration with Delivery leader.
- Ensuring resource & project allocation on a day-to-day basis across locations depending on the demand intake.
- Schedule one to one sessions on a regular basis and input into individual development plans
- Work with team on achieving objectives, maintain and track KPIs
- Should have strong problem-solving abilities, Guide and Coach team to effectively perform the technical tasks.
- Manage vendor partner deliverables as per the SOW.
Essential Requirements:
- Bachelor's degree in engineering, or related fields.
- Minimum 10+ years of experience.
- Strong knowledge of product and project management methodologies and frameworks.
- Exceptional communication and interpersonal skills for effective collaboration.
- Analytical mindset to leverage data and prioritize initiatives.
- Success in managing multiple projects simultaneously.
- Certifications on SFMC and Salesforce CRM are must have.
- Certifications such as PMP (Project Management Professional), PRINCE2 (Projects IN Controlled Environments), or Agile certifications (Scrum Master, SAFe) are often preferred.
- Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage
- Prior experience in managing SFMC operations teams and or processes will be preferred.
Commitment To Diversity And Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Accessibility And Accommodation:
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Why Novartis:
Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network:
Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards:
Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
