Talent Acquisition Specialist

Role - Talent Acquisition Specialist (Voice based)

Job Location - Kolkata

Desired Exp - 2-8 Years

Position Overview:

The Talent Acquisition Analyst – Voice Recruitment will be responsible for managing end-to-end hiring through voice-based candidate engagement for high-volume and niche roles across the Australian market. The role focuses on proactive candidate outreach, screening, interview coordination, stakeholder engagement, and ensuring a high-quality candidate experience while meeting hiring SLAs.

Key Responsibilities:

• Voice-Based Recruitment & Screening

• Conduct high-volume voice interviews and telephonic screenings for open requisitions across multiple roles.

• Assess candidate suitability based on role requirements, behavioral competencies, communication skills, and cultural fit.

• Provide clear role briefings, salary discussions, and hiring process guidance to candidates.

• End-to-End Talent Acquisition

• Manage the recruitment lifecycle from requisition intake to offer rollout.

• Coordinate interviews with hiring managers and provide structured feedback.

• Support offer management, pre-employment checks, and onboarding coordination.

• Stakeholder & Hiring Manager Engagement

• Partner with hiring managers to understand workforce demand, role expectations, and timelines.

• Provide regular hiring updates, pipeline status, and risk flags.

• Advise stakeholders on market insights, talent availability, and candidate expectations in Australia.

Required Skills & Experience:

• 2–8 years of experience in Talent Acquisition / Recruitment, preferably in voice-based or high-volume hiring.

• Strong verbal communication skills with a clear and neutral accent suitable for the Australian market.

• Experience working with ATS platforms and recruitment databases.

• Knowledge of recruitment lifecycle and interview techniques.

• Ability to manage multiple requisitions in a fast-paced environment.

• Should have hiring experience across various roles

• Should have understanding of Hay grade concept

Technology & Reporting:

• Utilize ATS, telephony tools, and voice solutions for efficient candidate engagement.

• Track recruitment metrics such as time-to-hire, conversion ratios, and candidate experience indicators.

• Support continuous process improvement initiatives.

Behavioral Competencies:

• Strong stakeholder management and candidate-centric approach

• High attention to detail and compliance mindset

• Results-driven with strong time-management skills

• Professional, ethical, and customer-focused communication style

Tools & Technologies:

• Applicant Tracking Systems (e.g., Workday, Success Factors, Page Up, Taleo, iCIMS)

• Voice/telephone and virtual interview platforms

• MS Excel / Reporting dashboards

Working Conditions:

• Occasional extended work hours to meet deadlines.

• Ability to work 24*7 shift timings. Work from Office only.

• Ability to multitask, prioritize, and meet tight deadlines

• High level of professionalism and a goal-oriented mindset.