Support Engineer

2 years

0 Lacs

Greater Hyderabad Area

Posted:1 week ago| Platform: Linkedin logo

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Skills Required

support service compliance software reports data processing sql aws sqs automate metrics script test troubleshooting addition drive engineering development debugging unix scripting rest xml json networks onboarding recruiting

Work Mode

On-site

Job Type

Full Time

Job Description

Description We want Amazon.com to be the place where our customers can find, discover and buy anything online! Whatever our customers tell us they want, we will find the means to deliver. In doing so, we will create the most customer-centric company in the universe, a company that customers from all over the globe will recognize, value, and trust for both our products and our service. With your help, Amazon.com will continue to enable people to discover new worlds and create change in a meaningful and lasting way. We are looking for experienced support Engineers who can lead support activities for seller compliance in delivering high quality software solutions to support variety of customer use cases and are scalable to handle amazon volume. Key job responsibilities The SE role in the EPR Pay-on-behalf team is responsible for working with Tech and Non-Tech stakeholders to ensure smooth and on-time publication of EPR Reports, and on-time EPR Remit declarations for EU Sellers. The SE is expected to learn the technologies and use the tools required to perform data processing like: Cradle, SQL, Ratchit, Quicksight, AWS technologies like: Lambda, SQS, SNS, Dynamo DB , S3 , Cloudwatch. Over the past 2 years, we have seen a 50% YOY seller growth and the SE should be invested to automate the manual processes associated with monthly cycles. The SE will be owning the process of driving discussions with PMT and other stakeholders to generate and maintain the metrics and work with SDM to build script and tools for test infrastructure and troubleshooting the bugs reported. In addition, the SE will maintain the pipelines to keep it healthy, and drive other core support engineering initiatives. Basic Qualifications 2+ years of software development, or 2+ years of technical support experience Bachelor's degree in engineering or equivalent Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languagesExperience with REST web services, XML, JSON Preferred Qualifications Experience with AWS, networks and operating systems Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3000450 Show more Show less

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Amazon
Amazon

Software Development

Seattle WA

10001 Employees

6322 Jobs

    Key People

  • Andy Jassy

    President & CEO
  • Brian Olsavsky

    Senior Vice President and CFO

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