Supply Chain Operations Specialist

Company Description

Suprabha Protective Products Pvt. Ltd., based in India, is the largest manufacturer of VCI products in the country, with ISO:9001:2008 & IATF:16949 certifications. We specialize in providing packaging solutions for both domestic and export-bound products and services. With over four decades of experience and state-of-the-art manufacturing facilities in Pune, we ensure the highest quality standards for our rust-preventive and bulk packaging systems. Our extensive pan-India distribution network and customer-centric after-sales service have earned us a loyal customer base of over 6,000 clients.

Role Description

This is a full-time on-site role for a Supply Chain Operations Specialist located in the Bengaluru. The Supply Chain Operations Specialist will be responsible for managing the end-to-end supply chain processes, warehousing management, including inventory management, operations management, demand forecasting and coordinating with various departments to ensure smooth operations. Day-to-day tasks include analyzing supply chain data, ensuring timely procurement of materials, optimizing inventory levels, and maintaining effective communication across the supply chain network.

Qualifications

• Experience in Supply Chain Operations and Operations Management
• Strong Analytical Skills
• Experienced in Amazon Seller Central
• Effective Communication and Interpersonal Skills
• Proficiency in Inventory Management
• Ability to work independently and collaboratively in a team
• Knowledge of supply chain software and tools for Amazon is a must
• Bachelor's degree in Supply Chain Management, Business Administration, or related field

Operational Role

• list and sell products to other businesses via Amazon India Marketplace, handling all aspects of logistics, customer outreach, and order fulfillment.
• Manage product listings, postings, pricing (as permitted by law), and catalog updates using Amazon’s platform tools.
• Handle customer service for business buyers, returns, and complaint resolution, maintaining high performance standards as defined by Amazon’s Selling Partner Support.

Inventory, Distribution, and Reporting

• hold responsibility for warehousing, inventory management, and shipping within India.
• must maintain transparent financial records and provide periodic sales, inventory, and compliance reports to the company.
• Coordinate on demand forecasting and restocking requirements.
• Define sales targets, customer satisfaction

benchmarks, and operational KPIs that the seller must meet.

• Establish regular review meetings and an escalation matrix for issues related to compliance, performance, or customer feedback.
• Provide dedicated support from Amazon’s Seller Partner Support division for system and process issues resolution.

Training, Onboarding, and Support

• Facilitate initial and ongoing training for the seller’s staff in Amazon systems and compliance procedures.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance

Work Location: In person