Supply Chain Operations Specialist

As a Supply Chain Operations Specialist, your role involves supporting logistics coordination, demand and inventory planning, basic quality control activities, and communication with contract manufacturers. This junior-level position is ideal for individuals interested in building a career in supply chain management within a dynamic and fast-paced environment. **Key Responsibilities:** - Coordinate with freight forwarders and courier partners for inbound and outbound shipments - Track shipments and provide delivery updates to internal teams - Assist with shipping documentation including invoices, packing lists, and customs forms - Help resolve shipping or delivery issues - Compile sales data, forecasts, and order history to support planning activities - Monitor inventory levels and assist in generating reorder alerts - Update ERP systems with order, delivery, and inventory data - Support regular planning meetings with updated status reports - Help arrange basic incoming inspections and document results - Maintain quality logs and assist in non-conformance follow-ups - Communicate with vendors on packaging, plastics, keypads, labeling, and documentation issues - Work with the QA team to track quality-related compliance requirements - Support customer quality audits and visits - Conduct in-process quality control audits - Communicate with global stakeholders on status reports for production yields, product qualifications, or issues resolution - Follow up with contract manufacturers on production timelines and delivery schedules - Assist in maintaining accurate BOM and documentation records - Track sample shipments and coordinate internal evaluations - Maintain trackers for open issues, approvals, and delivery metrics - Maintain updated records of open issues, delivery plans, and vendor KPIs **Qualifications / Skills:** - Bachelors degree in Supply Chain Management, Engineering, Business, or related field - 7+ years of relevant experience in supply chain operations, preferably in a manufacturing or trading environment - Basic understanding of logistics, inventory management, or production processes - Strong Excel skills; familiarity with ERP tools (e.g., SAP, Oracle, Zoho, Tally) is a plus - Good communication skills in English and Hindi; ability to coordinate across teams and suppliers **Preferred Attributes:** - Eager to learn and take ownership of tasks - Organized, detail-oriented, and proactive - Comfortable working in a multicultural, fast-paced environment - Willingness to occasionally travel to local vendor or warehouse sites.,