Supply Chain Operations Specialist

Job Description

The Supply Chain Operations Specialist supports logistics coordination, demand and inventory planning, basic quality control activities, and communication with contract manufacturers. This is a junior-level role ideal for candidates looking to build a career in supply chain management within a dynamic and fast-paced environment. Responsibilities : Logistics Support Coordinate with freight forwarders and courier partners for inbound and outbound shipments Track shipments and provide delivery updates to internal teams Assist with shipping documentation including invoices, packing lists, and customs forms Help resolve shipping or delivery issues Demand & Inventory Planning Assistance Compile sales data, forecasts, and order history to support planning activities Monitor inventory levels and assist in generating reorder alerts Update ERP systems with order, delivery, and inventory data Support regular planning meetings with updated status reports Quality Control Coordination Help arrange basic incoming inspections and document results Maintain quality logs and assist in non-conformance follow-ups Communicate with vendors on packaging, plastics, keypads, labeling, and documentation issues Work with the QA team to track quality-related compliance requirements Support customer quality audits and visits Conduct in-process quality control audits Communicate with global stakeholders on status reports for production yields, product qualifications, or issues resolution Contract Manufacturer Support Follow up with contract manufacturers on production timelines and delivery schedules Assist in maintaining accurate BOM and documentation records Track sample shipments and coordinate internal evaluations Maintain trackers for open issues, approvals, and delivery metrics Maintain updated records of open issues, delivery plans, and vendor KPIs Qualifications / Skills : Bachelor’s degree in Supply Chain Management, Engineering, Business, or related field 7+ years of relevant experience in supply chain operations, preferably in a manufacturing or trading environment Basic understanding of logistics, inventory management, or production processes Strong Excel skills; familiarity with ERP tools (e.g., SAP, Oracle, Zoho, Tally) is a plus Good communication skills in English and Hindi; ability to coordinate across teams and suppliers Preferred Attributes Eager to learn and take ownership of tasks Organized, detail-oriented, and proactive Comfortable working in a multicultural, fast-paced environment Willingness to occasionally travel to local vendor or warehouse sites.