Supply Chain Management- ECOM

About Us:

Supply Chain Manager (E-commerce)

Key Responsibilities:

E-commerce Supply Chain Management

• Oversee end-to-end supply chain operations for online sales channels (B2C, B2B, marketplaces, and D2C).
• Manage demand planning, order fulfillment, inventory optimization, and last-mile delivery.

• Inventory & Warehouse Operations

• Monitor stock levels across warehouses and e-commerce platforms.
• Coordinate with 3PL partners, logistics vendors, and internal teams for timely replenishment.
• Implement best practices in storage, handling, and dispatch with strict adherence to pharma regulatory norms.

Vendor & Logistics Coordination

• Build and manage relationships with courier, logistics, and warehousing partners.
• Negotiate contracts, monitor SLAs, and drive cost optimization without compromising service quality.

Regulatory Compliance

• Ensure compliance with pharma supply chain norms including cold chain management, product traceability, and record-keeping.
• Coordinate with QA/RA teams for audits, approvals, and documentation.

Process Excellence & Technology

• Implement automation tools, ERP, and dashboards for real-time visibility into supply chain operations.
• Leverage

  SAP S/4 HANA

  for inventory, procurement, order management, and reporting.
• Drive continuous improvement projects (TAT reduction, cost control, error minimization).

Cross-functional Collaboration

• Work closely with sales, marketing, finance, and IT teams to align supply chain with business objectives.
• Support new product launches and promotional campaigns with accurate demand forecasting.

Qualifications & Skills

• MBA/PGDM in Supply Chain, Operations, or related field.
• 6–10 years of experience in supply chain management, preferably in

  pharma, FMCG, or e-commerce

  sector.

• Hands-on experience with SAP S/4 HANA (mandatory).

• Strong knowledge of

  e-commerce platforms, warehouse management systems (WMS), ERP, and 3PL operations

  .
• Familiarity with

  pharmaceutical supply chain regulations

  .
• Excellent negotiation, vendor management, and analytical skills.
• Ability to work under tight deadlines and manage large-scale operations.

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