Supplier Quality Management Senior Analyst (NPDI)

Responsibilities

• Initiate and lead supplier performance improvement by partnering with supplier to identify, understand and abate issues for New Product Development Introduction (NPDI), Production Part Approval Process (PPAP) as well as Mass Production.
• Monitor and address supplier nonconformance issues by developing robust quality control plans and implementing effective, sustainable corrective actions.
• Drive permanent resolution of supplier issues reported by Vertiv facilities and by Customers.
• Lead and own PPAP requirements associated with a change.
• Lead problem definition and preventative problem solving through containment, identification of root cause and corrective action with Supplier Corrective Action Report (SCAR).
• Develop Root Cause Analysis and supplier reports on reported issues. Communicate internally and externally on outcomes of investigations. Work with internal teams, including Engineering, Service, Manufacturing / Operations, Sales, Offering Management, and Plants Quality to resolve quality issues impacting Vertiv facilities and customers.
• Ability to simplify complex information and concisely prepare both verbal and written executive summaries to Leadership Team.
• Perform supplier on-site audits to monitor supplier Quality Management System (QMS) compliance and effectiveness.
• Identify areas for quality improvements.
• Visit Suppliers to proactively see installations and document improvement needs. Visit suppliers to understand the nature of the issue and get definite corrective action initiated in the organization.
• Evaluate potential new suppliers by conducting on-site audits and scoring of Quality Management System
• Monthly reporting and status updates to management on Supplier performance and various quality initiatives to business management.
• Supports the execution and maintenance of an ISO 9001 certified Quality Management System.
• Other responsibilities may be assigned from time to time as needed, based on the evolution of the company and the requirements of the department/position.
  

Qualifications

Minimum Job Qualifications:

• 4-8 years of experience in a Supplier Quality Engineer role or related field.
• Experienced with problem solving tools and techniques (i.e. 8-D, 5 Whys, SCAR, Fishbone, Pareto, Six Sigma, PPAP).
• Can manage multiple tasks by based on priority, difficulty and severity.
• Background in applying statistical tools for process and product development and control (i.e. Gage R&R, Process Capability, Control Plans, SPC, Process Failure Mode Effects Analysis (PFMEA).
  

Preferred Qualifications

• 5+ years of experience in a Supplier Quality Engineer role or related field.
• Knowledge of metal fabrication/machining, electrical components, wiring, or Thermal systems.
• Proficiency in quality tools and methodologies (e.g., root cause analysis, control plans, capability studies)
• Strong verbal and written communication skills.
• Ability to work independently and as a team member.
  

EDUCATION AND CERTIFICATIONS

• Bachelor’s Degree with minimum 4-8 years of experience
• ASQ certifications (e.g., Certified Quality Engineer – CQE) are a plus
  

PHYSICAL & ENVIRONMENTAL DEMANDS

• Frequent Standing
• Working in a manufacturing environment around machinery and equipment
• Protective Equipment Required (safety shoes, eyewear, earplugs, gloves, etc. where required)
  

Time Travel Required

• 50% +
  

About The Team