Student Onboarding Executive

Imarticus Learning

0 years

0 Lacs

noida uttar pradesh india

Posted:2 weeks ago| Platform:

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Skills Required

onboarding finance analytics marketing training cutting learning combination planning design mentoring support assessment coordination scheduling engagement teaching contracts metrics score

Work Mode

On-site

Job Type

Full Time

Job Description

Imarticus

Role Overview: Learner Success & Operations

1. Learner Success Operations

Own end-to-end batch planning and execution—from learner onboarding, batch launch, and training delivery to collecting feedback.
Monitor learner progress and career outcomes; design targeted interventions such as mentoring sessions, learning boosters, and career support activities.
Manage a pool of Student Success Coordinators and Mentors to ensure smooth execution across all domestic and international programs.
Lead pre-admission and post-sales processes, including application reviews, assessment coordination, and interview scheduling with partner institutions.
Coordinate travel, visa, and accommodation support for learners in international programs.
Plan and execute structured alumni engagement initiatives.
Track and manage learner queries via a ticketing system, ensuring timely resolutions within agreed SLAs.

2. Academic Operations

Coordinate with university faculty and industry trainers to align and execute teaching schedules for all programs.
Handle trainer contracts and budget negotiations. Ensure smooth trainer onboarding, scheduling, and payment processing.
Track delivery quality through metrics like Net Promoter Score (NPS) and learner feedback.
Oversee exam coordination and liaise with institutions for assessment integrity.
Support institution-led interview and selection processes.

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