Strategic Account Manager

As a Strategic Account Manager, you will own 2–3 anchor BFSI accounts and be directly responsible for driving allocation growth, wallet share expansion, and CXO-level partnerships. You will partner with internal Strategy Managers to ensure profitable delivery, and with senior leadership to transform pilots into anchors.

What You’ll Do

1. Account Growth

• Own revenue expansion in 2–3 large BFSI accounts (₹20Cr+ portfolios).
• Build and execute quarterly account growth plans.
• Expand allocations across delinquency buckets and products

2. CXO Engagement

• Lead strategic business reviews with client leadership.
• Position us as their priority collections partner.
• Secure renewals and protect revenue base.

3. Delivery Alignment

• Partner with operations to ensure target GPs are met on expansions.
• Translate account growth plans into execution strategies
• Translate account growth plans into execution strategies

4. Team Management

• Manage 1–2 Account Managers who handle daily SPOC-level relationships.
• Review and guide their work (allocation tracking, MBR/QBR prep, expansion pushes).
• Build their capability to eventually handle larger accounts independently.

Key Skills & Experience

• 6–8 years in fintech partnerships, BFSI account management, or consulting.
• Proven experience book of business worth ₹20Cr+
• Track record of mentoring or managing account managers.
• Strong account growth mindset – not just renewals, but actual expansion.
• Data-driven, comfortable with ROI models and dashboards.
• MBA from IIM, ISB, or Tier-1 B-School mandatory.