Strategic Account Manager

Role Overview: As a Strategic Account Manager specializing in Channel Loyalty at Elevatoz, you will play a crucial role in designing, implementing, and managing loyalty programs to engage channel partners and customers. Your responsibilities will revolve around client relationship management, strategy development, program optimization, and data analysis to measure program effectiveness. Located in Bengaluru, this full-time on-site position offers a unique opportunity to work with some of the biggest brands in the country. Key Responsibilities: - Own and build relationships with assigned channel loyalty clients, serving as the key representative of Elevatoz. - Act as a thought partner by establishing strong and trusted connections with senior stakeholders, aligning solutions with client goals to drive mutual success. - Identify cross-sell and upsell opportunities, create customized growth roadmaps for each account, and collaborate with internal teams to deliver comprehensive proposals and solutions. - Drive the end-to-end management of channel loyalty programs, monitor program health and engagement metrics, identify areas for improvement, and recommend enhancements supported by data and insights. - Manage client engagement and communication, lead business reviews, reporting, and program performance presentations, ensuring client satisfaction through consistent delivery and proactive solutions. Qualifications Required: - At least 4-6 years of experience in loyalty marketing, particularly in channel loyalty programs. - Proven ability to manage large accounts in a client-facing role, with a strong commercial mindset and excellent communication skills. - Proficiency in PowerPoint, Excel, and reporting dashboards. - Ability to work in a fast-paced environment and collaborate effectively with multiple stakeholders. (Note: No additional details of the company were present in the provided job description),