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3.0 - 7.0 years
0 Lacs
kanpur, uttar pradesh
On-site
Role Overview: As a knowledgeable and proactive Subject Matter Expert (SME) at YuCollect, you will be responsible for driving the adoption and usage of our solutions within the collections industry. Your role will involve troubleshooting client issues, enhancing client satisfaction, fostering strong relationships, and identifying opportunities for cross-selling and up-selling. Key Responsibilities: - Adoption: - Facilitate the adoption of YuCollect's solutions within client organizations by tailoring strategies to maximize their effectiveness. - Engage with clients to understand their needs and challenges, ensuring that our solutions meet their expectations. - Usage: - Monitor client usage p...
Posted 4 days ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
**Job Description** As a dynamic **Customer Marketing Director** at Zycus, you will spearhead initiatives to engage, advocate for, and grow the existing customer base. Collaborating cross-functionally, you will focus on building strong customer relationships, celebrating milestones, and driving cross-sell/up-sell opportunities through tailored marketing efforts. Your primary goal will be to amplify customer success stories, increase referenceability, and position Zycus as the trusted partner for clients. **Key Responsibilities:** - **Customer Engagement & Advocacy** - Design and implement customer engagement programs to strengthen relationships. - Lead customer advocacy initiatives like refe...
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
Role Overview: You will be responsible for handling corporate relationships with a focused approach towards increasing Vendor Finance Business from existing and new corporate relationships. Your duties will include developing new corporate tie-ups and designing structured finance solutions to suit corporate requirements. It will be crucial for you to maintain relationships with the Treasury, Purchase, and accounts team of the corporate clients to ensure seamless financing of vendors. Key Responsibilities: - Develop new corporate tie-ups - Design structured finance solutions to suit corporate requirements - Maintain relationships with Treasury, Purchase, and accounts team of corporate clients...
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
Role Overview: As the leader of the Card Risk Analytics team supporting the credit cards business, your primary responsibility is to drive the next generation of analytical solutions. This involves revamping Acquisition Rules to promote profitable and risk-adjusted growth, enhancing Card Limit assignment framework, identifying cohorts and segments to drive acquisition volume, and conducting portfolio interventions for offer base enhancement and line/loan amount assignment. Furthermore, you will be tasked with enhancing Fraud Risk Management through rule efficacy improvements and developing fraud models. Key Responsibilities: - Lead the development and monitoring of Risk, Collection, and Mark...
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality with a mission to accelerate revenue generation for its customers and partners in over 100 countries. As the Director of Lifecycle Marketing, your role will involve designing and implementing customer engagement strategies to drive acquisition, adoption, retention, and expansion for RateGain's SaaS products, including UNO and RevAI. You will establish and scale a lifecycle marketing function by integrating ABM, intent data, cross-sell, and product education to enhance revenue growth and customer value. **Key Responsibilities:** - Customer Journey Optimization - Build and refine m...
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As an Account Manager at our company, you will be responsible for managing a portfolio of existing customers across the market in India. Your role will involve building trusted relationships with key contacts and stakeholders, driving product adoption, identifying risks and opportunities, and developing strategic account plans to support retention and expansion. You will collaborate with Sales teams to execute upsell and cross-sell opportunities and provide business reviews tailored to each client. Your ability to maintain accurate customer records and forecasts using Salesforce and other internal tools will be crucial for success in this role. Key Responsibilities: - Manage a portfolio of e...
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
You will be primarily responsible for business development through sales of equity & derivatives (offline & online trading accounts) and corpus mobilization through unbiased and high-quality expert advisory. You will also be involved in cross-selling TPP products. Your key responsibilities will include: - Acquiring and building relationships with HNI/Retail clients - Reviewing clients" portfolios - Advising clients on daily stock market movements, various stock sectors, and latest news of the corporate world - Generating business for the company by meeting revenue targets - Studying and monitoring research reports to aid HNIs on price fluctuations, primary trends, and appropriate investment ...
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As an Analyst specializing in Hyperpersonalization within the Banking and Fintech industries at Accenture, your role will involve collaborating with clients to design and implement initiatives that deliver hyper-personalized experiences for customers. Here is a breakdown of your key responsibilities: - Collaboration and Stakeholder Management: - Collaborate with various client teams to align customer value management strategies with business goals. - Communicate effectively with internal leaders and teams for a cohesive approach. - Manage relationships with key partners to ensure smooth execution of initiatives. - Data Analysis: - Monitor trends and identify anomalies, flagging them to stake...
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a Key Account Manager at this company, you will be responsible for developing and maintaining strong relationships with strategic clients, driving revenue growth, and ensuring customer satisfaction. Your role will involve strategic planning, business development, and operational execution to optimize customer value and long-term partnerships. The ideal candidate for this position should have a strong background in account management, client servicing, and business expansion within a fast-paced, customer-centric environment. **Key Responsibilities:** - Develop and execute a strategic account plan for key clients to maximize revenue and customer satisfaction - Identify and capitalize on gro...
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
Role Overview: Truein, a fast-growing B2B SaaS company, is seeking a Customer Success Manager to join their team. As a Customer Success Manager at Truein, you will play a crucial role in customer onboarding, product training, driving adoption, and ensuring customer satisfaction. Your responsibilities will also include minimizing customer churn, collecting testimonials, and providing valuable feedback to the Product team. If you have a passion for solving client challenges and a commitment to client delight, this role is perfect for you. Key Responsibilities: - Help customers set up product configuration and upload data during onboarding - Conduct product training for key stakeholders within ...
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
hyderabad, telangana
On-site
As an Account Manager Customer Success at Darwinbox, you will play a critical role in driving the strategic success and transformation of HR systems. Acting as a bridge between business needs and technology, your expertise will be leveraged to drive impactful outcomes in workforce management. Your primary focus will be on improving customer engagement, product adoption, and ensuring long-term partnerships, while also identifying cross-sell and upsell opportunities to maximize customer value. Key Responsibilities: - Optimize Customer Success Processes: Utilize innovative tools and technologies to enhance the efficiency and effectiveness of customer success processes, thus driving improved out...
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
Role Overview: As the Business Development Director, you will play a crucial role in driving revenue growth through new customer acquisition, expanding existing accounts, and forming strategic partnerships. Your strong understanding of cloud-led digital transformation, IT services, and managed services delivery models will be instrumental in translating customer challenges into scalable service offerings. Your focus will be on ensuring high customer satisfaction and profitable growth by bridging the gap between business and technology. Key Responsibilities: - Drive new customer acquisition and growth of existing accounts within defined verticals or geographies. - Develop and implement go-to-...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
As a Merchant Product Growth Analyst at GoKwik, you will play a crucial role in bridging the value communication gap between the company's product and merchants. Your primary focus will be on driving product love, improving feature adoption, and unlocking cross-sell/up-sell opportunities across ENT & SMB accounts. Here are the key responsibilities associated with this role: - Develop frameworks and tools to effectively communicate product value propositions to merchants. - Collaborate with Sales and Merchant Success teams to enhance messaging and storytelling for different Ideal Customer Profiles (ICPs). - Conduct regular workshops, webinars, and training sessions for internal teams and merc...
Posted 1 month ago
13.0 - 17.0 years
0 Lacs
karnataka
On-site
As an SMB Success Account Manager, your main role will be to build and maintain strong relationships with US small business clients. This will involve consistent and meaningful engagement with clients, focusing on account growth, client retention, and identifying cross-sell and upsell opportunities. Key Responsibilities: - Maintain regular engagement with US SMB clients and business owners - Drive successful product implementation and adoption - Provide proactive account support and address client concerns - Monitor account health and take necessary actions - Facilitate client training sessions and document feedback - Coordinate with internal teams to ensure smooth operations - Analyze churn...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
Role Overview: You will be responsible for driving the sales cycle from prospecting to close, assisting SMB merchants with effective product solutions, and ensuring successful product integration and onboarding. Your role will involve generating leads, identifying cross-sell and upsell opportunities, and maintaining customer satisfaction through proactive engagement and tailored recommendations. Key Responsibilities: - Generate leads and drive inbound and outbound prospecting. - Identify cross-sell and upsell opportunities and drive to close. - Respond to inbound leads generated through marketing campaigns and other various channels. - Provide customers with tools and resources needed to sel...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a CRM & Retention Marketing Manager at Rupicard, a fintech startup in Bengaluru, your primary goal is to drive customer acquisition and optimize Customer Acquisition Cost (CAC). Your role is crucial in expanding the user base and enhancing customer engagement across various digital platforms. To excel in this position, you must have a deep understanding of user journeys, in-app marketing, and customer relationship management on digital media channels. **Key Responsibilities:** - Manage customer relationship management across all touchpoints to enhance engagement, cross-sell new products, and boost revenue. - Create lifecycle journeys and automated flows to maximize conversion rates and cu...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a Solution Sales Specialist at Citigroup Inc., you will play a vital role in integrating subject matter expertise and industry knowledge within a defined area. Your analytical skills, communication abilities, and leadership qualities will be essential for making a significant impact on project size and geography. **Key Responsibilities:** - Manage a portfolio of Top Tier Local Corporates and Global Subsidiaries, focusing on TTS sales origination, cross-sell, and retention - Originate new TTS sales, cross-sell products to deepen wallet penetration, drive revenue realization, and enhance customer satisfaction - Act as the primary global or regional point of contact for TTS sales origination...
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
haryana
On-site
In the TTS Analytics team, you will provide analytical insights to various functions within the global Treasury & Trade Services business. Your main focus will be on driving acquisitions, cross-sell, revenue growth, and improvements in client experience by extracting relevant insights, identifying business opportunities, and designing go-to-market strategies using big data tools and machine learning algorithms. **Key Responsibilities:** - Work on multiple analyses throughout the year to address business problems across the client life cycle in the TTS business - Utilize various analytical approaches, tools, and techniques to provide data-driven insights to business and functional stakeholder...
Posted 2 months ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As the Director of Account Growth, you will be responsible for developing and executing strategies to drive revenue expansion and retention across key customer accounts. Your role will involve a combination of strategic thinking, customer advocacy, and business acumen to unlock growth opportunities while minimizing churn. You will act as a trusted advisor to clients, ensuring they derive maximum value from our solutions, and as a growth catalyst by identifying and capturing opportunities to expand partnerships. Key Responsibilities: - Develop and execute growth strategies for strategic accounts, focusing on upsell, cross-sell, and renewals. - Collaborate with Sales and Product teams to creat...
Posted 2 months ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
You are seeking a dynamic Customer Marketing Director to spearhead initiatives that engage, advocate for, and grow Zycus" existing customer base. In this role, you will collaborate cross-functionally to build customer relationships, celebrate milestones, and drive cross-sell/up-sell opportunities through tailored marketing efforts. Your focus will be on amplifying customer success stories, increasing referenceability, and positioning Zycus as the trusted partner for clients. - Customer Engagement & Advocacy - Design and implement customer engagement programs to build stronger relationships with existing clients. - Lead customer advocacy initiatives such as reference programs, reviews, and te...
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
Role Overview: As the leader of the Card Risk Analytics team supporting the credit cards business, your primary responsibility is to drive the next generation of analytical solutions. This involves revamping Acquisition Rules to promote profitable and risk-adjusted growth, enhancing Card Limit assignment framework, identifying cohorts and segments to drive acquisition volume, and conducting portfolio interventions for offer base enhancement and line/loan amount assignment. Furthermore, you will be tasked with enhancing Fraud Risk Management through rule efficacy improvements and developing fraud models. Key Responsibilities: - Lead the development and monitoring of Risk, Collection, and Mark...
Posted 2 months ago
8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
Role Overview: You will be responsible for designing and executing end-to-end customer engagement strategies to drive acquisition, adoption, retention, and expansion for RateGain's SaaS products, including UNO and RevAI. Your role will involve establishing and scaling a lifecycle marketing function, integrating ABM, intent data, cross-sell, and product education to accelerate revenue growth and customer value realization. Key Responsibilities: - Build and continuously refine multi-touch customer journeys (acquisition, retention, expansion) to ensure seamless and personalized engagement at every stage. - Leverage customer intent data, behavioral signals, and segmentation to deliver relevant, ...
Posted 2 months ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
Role Overview: As a Strategic Account Manager specializing in Channel Loyalty at Elevatoz, you will play a crucial role in designing, implementing, and managing loyalty programs to engage channel partners and customers. Your responsibilities will revolve around client relationship management, strategy development, program optimization, and data analysis to measure program effectiveness. Located in Bengaluru, this full-time on-site position offers a unique opportunity to work with some of the biggest brands in the country. Key Responsibilities: - Own and build relationships with assigned channel loyalty clients, serving as the key representative of Elevatoz. - Act as a thought partner by esta...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As a member of the Cross-Sell Health Insurance Team in Gurgaon, your role will involve driving cross-sell health insurance products to existing customers. You will be responsible for identifying customer needs, educating them on product offerings, and ensuring a smooth sales process with high customer satisfaction. Key Responsibilities: - Identify and engage existing customers for health insurance cross-sell opportunities. - Understand customer profiles and recommend suitable health insurance plans. - Drive conversion through consultative selling and a need-based approach. - Follow up on leads, handle objections, and ensure closure within defined timelines. - Maintain strong relationships to...
Posted 2 months ago
4.0 - 8.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Lead Relationship Manager in the Retail Liabilities department at IDFC First, your role will involve driving RMs in the region to meet defined objectives and managing RMs in the branches. You will be responsible for leading the RM agenda which includes engagement across various products such as Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance Business, Cross-Sell, and improving Product holding per client. It is essential for you to possess strong knowledge of banking and investment products and solutions. Your key responsibilities will include: - Quality recruitment, Sales Planning, Business delivery tracking, Monitoring, and reviewing RM Performance, and me...
Posted 3 months ago
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