Strategic Account Manager

As a Strategic Account Manager at SaaS Labs, you will have the opportunity to own and grow key customer accounts, driving upsell and expansion to contribute to the company's growth in a dynamic environment. Your role will involve collaborating with cross-functional teams to identify opportunities, deliver value, and make a direct impact. **Key Responsibilities:** - **Grow Existing Accounts:** Unlock new revenue by identifying upsell & cross-sell opportunities. - **Drive Business Expansion:** Develop and execute account growth strategies. - **Champion Customer Success:** Align our solutions with customer goals to boost retention & satisfaction. - **Spot New Opportunities:** Hunt for unmet needs within existing accounts. - **Own Renewals & Negotiations:** Lead discussions on pricing, contracts, and service upgrades. - **Leverage Data & Insights:** Analyze customer data, usage trends, and business metrics to drive strategy and identify growth opportunities. - **Collaborate for Impact:** Work closely with sales, product, and customer success teams to ensure seamless solution delivery and customer success. **Qualifications Required:** - Proven track record of smashing revenue growth targets. - Exceptional communication skills for engaging with global clients. - Experience in account management, customer success, or sales in SaaS. - Strong analytical mindset to identify and act on growth opportunities. - Customer-first approach with a bias for action and accountability. - Experience working with international customers across different segments. - Exposure to business processes & SaaS growth strategies. If you are ready to make an impact and help shape the future of SaaS, apply now to join SaaS Labs!,