About the Position
Role:
Technical Program Delivery
Designation:
Sr. Manager/AVP/Director
Experience:
10 - 16 Years
Location:
Gurugram (On-site)
Compensation:
Best in the Industry
Education:
B.Tech. from Tier 1/Tier 2 engineering colleges.
Industry Type:
Technology / SaaS (SFA/CRM) product
Functional Area:
IT Project/Program Management
About SalesCode.ai
Founded by Ex Coca Cola business leaders, Salescode.ai is the NextGen AI Platform for "
Future Ready Sales Team and Trade
" with AI and eB2B for CPG Industry. Salescode.ai is possibly the only Enterprise SaaS platform that guarantees a minimum Sales Uplift of 3%
. We promise to pay a penalty with a 110% refund if we do not deliver!! With
3M+ Users across 12 countries
, we are already working at scale with top global companies like Coca-Cola, ITC, PepsiCo, Colgate, Johnson Johnson, PG, Mondelez, MARS, ReckiK, Perfetti, BATA, Pladis
and others. Salescode Company and Product Collaterals
Product Overview:
SCAI -
The world s first Voice AI Agen
t that can talk to millions of retailers simultaneously autonomously taking orders, upselling, and nudging promotions, more effectively than a human - Agentic AI
SFAI
- An AI-powered SFA
that drives the Competency Behaviour of each Sales Reps for each call to provide a Guaranteed Sales Uplift,
Next-Gen eB2B
- Connect Retailers/Trade Partners via an eB2B
app with Hyper Personalized Engagements
Next-Gen DMS
- Increase Sales, Reduce Cost, and Manage Distributor s Working Capital with AI DaaS
Role Summary:
We are looking for a
Technical Program Delivery Manager / AVP
to lead complex enterprise SaaS deliveries across multiple geographies. You will work directly with CXOs, enterprise IT, business leaders, and cross-functional engineering teams to ensure on-time, high-quality, scalable delivery
of our AI powered Sales Tech solutions. This is a client-facing, ownership-heavy
role requiring strong program management rigor, technical depth, and business understanding.
Roles Responsibilites:
1.
Program Leadership Delivery Excellence
- Own end-to-end delivery of large-scale SaaS implementations across India, APAC, LATAM, and Middle East.
- Drive program planning, sprint execution, roadmap management, and cross-team alignment across
- Product, Engineering, QA, Data, and Infra.
- Ensure delivery of high-quality releases aligned to SLAs, timelines, and enterprise requirements.
- Establish delivery governance frameworks, RAID logs, sprint cadences, and reporting mechanisms.
2. Client Management Stakeholder Communication
- Act as the primary delivery leader for global CPG clients, aligning business priorities with platform capabilities.
- Conduct weekly governance calls, QBRs, UAT readiness, and go-live management with CXOs/business owners.
- Translate business requirements into functional technical deliverables for internal teams.
3. Technical Depth Solutioning
- Understand architecture, APIs, integrations, data flows, and system dependencies of SCAI/SFAI/eB2B/DMS platforms.
- Work closely with engineering leadership to solve technical blockers, optimise performance, and guide implementations.
- Participate in scoping, estimations, change requests, and solution design discussions.
4. People Process Leadership
- Mentor and lead Project Managers, Technical Associates, BAs, QA leads, and Engineering pods assigned to your programs.
- Drive continuous improvement, process maturity, estimation accuracy, and delivery standardisation across teams.
- Maintain strong alignment with pre-sales, onboarding, and customer success functions.
5. Commercial Governance Alignment
- Ensure transparent tracking of efforts, timelines, SLAs, billing milestones, and contractual deliverables.
- Work with finance commercial teams on pricing, resourcing, budgeting, and scope management.
Desired Candidate Profile Experience
-
10-16 years
of experience in Program/Delivery Management within B2B SaaS, SFA/CRM Product Companies, or Enterprise Tech Consulting
. - Proven success in leading implementations for large enterprises (preferably CPG/FMCG, retail, distribution, or supply chain ecosystems).
- Experience working with cross-functional global teams and multi-country deployments.
Technical Skills
- Strong understanding of cloud-based SaaS architectures, APIs, integrations, microservices, databases, and security fundamentals.
- Hands-on experience with Agile methodologies, Jira, Confluence, and DevOps practices.
- Ability to troubleshoot, solution, and communicate with engineering teams at a technical depth.
Leadership SoY Skills
- Exceptional communication, stakeholder management, and presentation skills.
- High ownership mindset, ability to manage ambiguity, and drive outcomes in fast-paced environments.
- Strong analytical and problem-solving capabilities.
What s on Offer
- Opportunity to work with top professionals and experts in a mission mode, to lead and contribute to the creaOon of a Global company.
- Create value for the customers, engage with top Global brands and CXOs, and help them experience the Future of Sales.
- Become part of India s leading AI-driven SalesTech product company expanding rapidly across the globe.
- Be a part of Wealth Creation and earn extraordinary financial benefits as a part of the ESOP plan, specially designed for high performers.
