436 Jobs in Yamunanagar

As a Pricing Manager , you should possess knowledge & technical depth on the Pricing domain Additionally, we expect you to have excellent communication skills & leadership presence You will play a critical role in creating value for TaskUS while managing profitability and cost optimization for Sales/CS Leaders As a part of our overall expansion plan, we are looking for professionals who are highly motivated & strive to make a difference, Responsibilities : Lead projects and key work streams for major internal stakeholders You will be working closely with Sales and CS teams across geos and will use your experience & financial knowledge to shape deals and advice on pricing structures The function's initial scope is large/complex/strategic deals, new revenue streams and/or significant use of technology, Identify client value preferences and uncover associated willingness to pay highlighting opportunities for commercial model innovation and monetization, You will be required to design and develop high standard competitive intelligence & pursuit support framework driving collaboration across stakeholders, Develop close ties with the Global Sales/CS teams to support complex pricing scenarios, Make informed decisions between Sales/CS, Delivery and TaskUs Commercial interests to deliver optimal value for both TaskUs External and Internal clients, Lead the development of client facing financial, business and commercial documents and articulate the deal construct and value proposition at the highest levels, Provide insights by analyzing, demonstrating, advising and operationalising deal reviews & other key commercial elements, Challenge current pricing models to create a larger impact on the bottom line & reduce costs, Create awareness on various pricing approaches & share best practices across geos to keep abreast with the current pricing & market trends, Develop and promote initiatives to address TaskUs priorities (e-g, client centricity, global integration and teaming, exceptional and diverse people, data and technology) and extend leading practices, Work closely with stakeholders in sales and marketing, Operations and Finance personnel to develop and enact competitive pricing strategies Assist Sales and Ops team with 360-degree analysis of pricing bid & to understand risks and opportunities of the deal construct, Assessing data from a variety of sources and derive insights into pricing strategies and market trends, Bring diverse and out of the box perspectives to explore solutions with the stakeholders, Ensure effective execution of various operational methodologies and governance, Analyze trends/long-term plans, identify the financial implications of various business strategies, Be able to influence, network well within the Organisation, build healthy relationships with teams and internal stakeholders, Create an environment for sharing best practices, Be assertive & possess strong interpersonal skills, Keep a proactive approach & possess extensive experience in stakeholder management, Requirements: An expert in MS Excel, Gsuite, could develop pricing tools / MS excel models and scenario based analysis for revenue projections and profitability, Have extensive experience in Pricing/Business Finance/Operations, Effective verbal (virtual/in-person) and written communication skills, High proficiency at collaborating, managing conflicting interests and dealing with ambiguity, Experienced and resilient team player who will provide leadership for the day to day delivery within the business, Able to exercise judgment in handling composite outflows & provide exceptional decision making for the wellness of the business,

Company Description Hydro Mechanik Engineers specializes in manufacturing Deep Draw Hydraulic Presses, Hydraulic Shearing Presses, and allied machinery for various sectors for Yamunanagar, Haryana. . The company excels in providing customized solutions to meet customer requirements, offering highly productive machinery with minimal maintenance and operator-friendly features. Our works in located in Yamunanagar, Haryana Role Description This is a full-time on-site Mechanical Draughtsman role located in Yamunanagar, Haryana. The role involves design and draughting of mechanical drawings of required machinery, issuing Bill of material and design data recording. Qualifications Strong Command on AutoCAD Mechanical Diploma(Mechanical) or ITI ( Draughtsman) with good experience. Background in Manufacturing Engineering and Mechanical Engineering Knowledge of hydraulic press systems is beneficial Located locally in Yamunanagar, Haryana

Role & responsibilities Business and Financial Management Delivery in Volume Percentage payout to channel Insurance Achievement Delinquency. Customer Focus Possession of database of salaried and self-employed customers. Portfolio Management. Team No. of DSA which are active VS inactive No. of PPCs which are productive VS unproductive. Process/ Quality Improvement Adherence to process and Quality manifested in a login to Conversion ratio of 60% No. of rejects due to non- adherence in providing documents while logging in. Preferred candidate profile Must be designated as Sales/Relationship Manager where the candidate is currently employed. Should have relevant experience in Micro LAP Sales. (Candidates from Indostar, DCB Bank, HDB Financial, Shriram Housing Finance, True Home Finance are preferred) Should have a strong connect with local DSAs and connectors.

Driving building, training and activation of agent Monitor agent business performance to ensure activation Generation of lead to drive sale ensuring achievement of target Policy renewal Increasing product awareness among agent Mo-9023704649 Required Candidate profile Education : Any Graduate With Good Communication Experience : Must 1+ years of field Sales / Banking / Finance / Insurance Age : 22 to 40 years (Fresher's can't apply) Locality : Should be Local Perks and benefits PF Medical Benefits Family Insurance On roll job

Openings for Relationship Manager, Personal Loan (Salaried / Self employed) role @ Panipat, Yamunanagar, Rewari location Roles and Responsibilities 1.Business Development through channels (DSAs). 2.Identifying and maintaining good relation with channels to increase personal loans / business loans business. 3.Identification, recruitment and training of channels. 4.Ensuring timely payout to channels. Desired Candidate Profile 1. Handled channels before. 2. Understanding of Personal loans /Business loans. 3. Knowledge of local market 4. Candidates having experience in Banking / NBFCs are preferred. Perks and Benefits Salary is not constrain for right candidate. Interested one can hit your resume to Neha.vishwakarma2@smfgindia.com

Responsibilities: * Manage QMS implementation & documentation * Ensure compliance with ISO standards * Collaborate with cross-functional teams on projects * Oversee daily operations within misc industry Provident fund

Job Role Recruit Life Advisor under your team to archive business target. Execution of sales strategy to increase market and reach penetration .Build long term relationship with new and existing new customers. Job Criteria Qualification : Any Stream Graduate Age : Between 26 to 39 CTC Bracket : Depend On Interview /Last Drop On Your Salary Experience we required who have experience in Field Sales with minimum 3 years' experience Perks and benefits Fast Track promotion unlimited incentive mediclaim Contact immediate on or Share your resume at96658 21126 /shalini @willpowerconsultants.in This job is provided by Shine.com

Store management (New store set up). Material planning (PR/PO/Issue/inventory/follow with Procurement/Invoice booking). Monthly reports preparation for Equipments performance, Energy (Electricity/Fuel) consumption report, Material Stock report, PM compliance report and equipment breakdown report and analysis. Oracle work: Asset creation, Daily reading updating, PM/CM work order forecasting and order completion as per scheduling. Prepare SOP, RA, JSA and MOC. Knowledge of ISO audit 9001,14001 and 450001. Knowledge of FMS (Fuel management system) and co-ordinate with vendors to availability of fuel. Microsoft Excel knowledge basic formulas, Graph, Pivot and advanced excel. 5S Implementation and Scrap management. Engineering documentation work. Provide training to engineering staff and maintain records. To follow HSE and security norms of the company strictly and its implementation on the ground. Knowledge of O&M of material handling equipment like RST, Forklift, Hydra, Crane etc.

We are seeking an innovative and highly skilled R&D Engr/Scientist II with a specialization in Kinetic Modeling to join our R&D Modeling group at Sparta Systems. This role is crucial for developing advanced reactor and process models, which are fundamental to the commercialization and ongoing support of our ESS technology. Roles and Responsibilities: Develop and deliver robust reactor, kinetic, and process models to meet the specific needs of R&D, Engineering, and Sales Support teams. Develop precise Yield Estimating Tools to support Engineering and Sales efforts. Apply a deep understanding of kinetics, mass transfer, and reaction engineering to make innovative contributions to ESS technology development. Develop enhanced work processes and modeling techniques to improve efficiency and accuracy. Monitor scientific and modeling literature to stay abreast of the state-of-the-art and recommend the acquisition of new modeling equipment or tools. Skills Requirement: Excellent communication skills to understand and document customer requirements, and to effectively convey recommendations to other disciplines. Familiarity with Six-Sigma tools and their practical application. Knowledge of UOP technologies, including Refining/Petrochemicals/Gas Processing applications. Strong mastery of process simulation and numerical methods for solving Ordinary Differential Equations (ODEs), Partial Differential Equations (PDEs), and performing optimization. Solid statistics background with an emphasis on non-linear parameter estimation and experimental design. Excellent computer programming skills (Fortran, C#, Visual Basic). Understanding of Computational Fluid Dynamics (CFD) tools such as ANSYS Fluent is a plus. High-energy, creative, and self-starter mindset with demonstrated technical excellence. Comfortable working effectively in a team environment. QUALIFICATION: PhD in Chemical Engineering, or a Master's degree in Chemical Engineering.

Key Responsibilities: Order Management: Review all open orders daily to ensure timely delivery from suppliers. Monitor pending purchase requisitions (PRs) and ensure all purchase orders (POs) are sent to suppliers. Ensure orders are acknowledged by suppliers in the system and follow up on missing Order Acknowledgments (OAs). Ensure OA dates are within acceptable lead times. Supplier Coordination: Proactively engage with internal customers to expedite open orders and address any delivery issues. Schedule daily/weekly calls with suppliers to address delivery, logistics, and other queries. Collaborate with suppliers to meet revenue forecasts and ensure timely delivery. Logistics & Shipping: Review LOC instructions and arrange necessary documentation from the shipper. Control LOC shipments from the order date until submission to the bank. Work closely with CPT freight forwarders to ensure timely material delivery to customers. Resolve issues as required. Reporting & Documentation: Ensure timely IBD (Inbound Delivery) creation, GR (Goods Receipt) completion, and customer invoice verification. Verify shipping documents and coordinate with shippers and customers on the Certificate of Conformance (COC) process. Update all tracking details for CPT shipments in the team room. Execute MRBR reports daily and ensure GR posting via batch jobs. Handle and resolve vendor invoice disputes in Dolphin and MRBR systems. Monitor and manage vendor expedite payments. Performance Monitoring: Publish weekly performance metrics, including missing OAs, past due orders, and Dolphin issues. Track and minimize OTTR failures (On Time to Requirement). Review and address discrepancies with suppliers and freight forwarders and provide timely feedback to customers. Knowledge & Skills Required: End-to-End Supply Chain Knowledge: In-depth understanding of the supply chain management process, from order placement to delivery. Planning & Revenue Forecasting: Experience in planning and managing revenue forecasting activities. Trade Compliance & COC Process: Knowledge of trade compliance and the COC process (Certificate of Conformance). LOC Process Expertise: Responsible for handling end-to-end LOC (Letter of Credit) processes. Supplier Negotiation: Strong negotiation skills with suppliers to ensure favorable terms. Freight Forwarder Coordination: Experience working with freight forwarders for CPT shipments. Experience & Qualifications: Experience: 3-5 years of experience in procurement and supply chain management. Lean & Six Sigma: Experience with Six Sigma and Lean tools to improve procurement processes. Education: Bachelor's degree in Supply Chain Management, Business Administration, or a related field. Software Skills: Proficiency in SAP and strong skills in Microsoft Excel (Advanced Excel capabilities required). Soft Skills: Ability to prepare professional PowerPoint presentations and communicate effectively.

What you bring: 7 to 10 Yrs of experience as PMO with Business Analyst experience. Good experience in project management standards, processes, procedures and guidelines Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK) Good experience in Finance and operations. Good experience in project management software to manage projects, e.g., MS Project and auxiliary tools Ability to maintain confidentiality and carry out assignments that are sensitive in nature A bachelor s degree in B.com is mandatory. What we offer you: An exciting opportunity be a part of World s Leading FinTech Product MNC To be a part of vibrant team and to build up a career on core banking/payments domain A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities - FIS is your final career step!

Job description What you will be doing: Work closely with the GBPO teams and LOBs to close the presales requirements Respond to customer inquiries and issues via emails with a high degree of expertise and as per GBPO requirements Provide in-depth and accurate information about GBPO products and services to customers, catering to their specific needs and concerns. Ensure a superior pre sales response through outstanding communication and advanced problem-solving skills Collaborate closely with cross-functional teams to swiftly escalate and resolve intricate issues, drawing on your extensive experience in presales support Identify and consistently measure programs and deliverables against key performance metrics (KPIs) What you bring: Excellent verbal and written communication skills in English 5-7 years of experience in BPO presales service, specifically in handling US and UK customers Strong interpersonal skills with the ability to empathize and understand complex customer needs Detail-oriented with excellent multitasking and organizational abilities, managing high-volume inquiries Proficiency in customer service software, CRM systems, and advanced computer skills Prior experience in pre- sales is a valuable asset in this role Financial services industry knowledge and/or large tech company experience is preferred Relationship builder with proven ability to work with senior business leaders and executives Ability to work collaboratively in a fast-paced team environment and across all organizational levels where flexibility, collaboration and adaptability are important Ability to successfully overcome obstacles and attention to detail

What you will be doing Solution Design, Troubleshooting, Collaboration, Documentation, Training New implementation technical architecture, integration, data flows, overall landscape design. New implementation networking coordination, ensure environment builds and network connectivity requests are crisp and correct Solution study for new portfolio onboarding/on prem to FIS Cloud onboarding Presales and sales support in solution validation Provide Technical insights, feasibility, and solutions for forward(future) looking integrations. Helps clients define their vision, and forward-looking technology initiatives which would align with FIS CLS Lending roadmap Develop knowledge of FIS product technology and underlying architectures to support implementation and drive solution Conducts complex system review exercise to get a holistic view of all the key systems that come into play when designing solution Create high level architecture diagrams on how applications and systems interact to support business processes Design solution alternatives for gaps and work with Solutions management to identify capabilities in roadmap Mitigate Technical challenges related to implementation like licenses, interface requirement Assist Sales , Presales to review upcoming requirements from new and existing clients and tailor solutions. Oversees configuration activities and ensures consultants are providing high quality deliverables. Mentor, guide, advise and/or check the work of less experienced consultants. Liaise with other internal groups such as product development staff and support teams. Develops insights and repeatable frameworks to expand practice area of the firm. What you bring: Typically requires a minimum of five years implementation and/or conversion experience with a demonstrated ability to handle high project complexity. Is comfortable in working in unstructured situations where creativity is needed. Communicates ideas both verbally and in written form in a clear, concise and professional manner Requires good working knowledge of FIS systems as well as the industries in which FIS competes for business Ability to understand and apply concepts Ability to handle project commensurate with job expectations Ability to analyze and solve problems using learned techniques and tools Requires human relations, negotiation and documentation skills Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally Flexibility, versatility, dependability Ability to support end-to-end system integration design and system implementation ETL, APIs Familiarity with infrastructure config (i.e. single tenant environment build, networking, file and data exchange) Good languages LANSA, JSON, Java, SQL Devops practices, such as CI/CD Banking industry ->Lending in particular. Key Technology Skills: Proficiency in atleast one cloud platform such as AWS, Azure, or GCP Strong understanding of networking paradigm Programming skills such as C#.net, Lansa, Visual Lansa Familiarity with IBMI database like DB2 Scripting such as Bash or Powershell Database management, Understanding of Datamart.

Job description What you will be doing Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email. Monitors operations to ensure adherence to service level standards and company/department policies and procedures. Ensures professional and courteous customer support services are delivered to remote a productive and positive relationship with customers. Ensures adequate phone coverage including making decisions regarding scheduling changes. Acts as an escalation point for resolving the most difficult customer issues. Evaluates the quality of customer service associates calls from customers; provides feedback to reps on strengths and areas for improvement. Communicates with clients, vendors and other departments to ensure quality service delivery and customer satisfaction. Serves as an escalation point for resolving the most difficult customer issues. Responsible for performance appraisals, disciplinary actions, hiring/interviewing, promotions and salary changes. Provides coaching and mentoring to contact center supervisors and team leads and occasionally to customer service representatives. Approves and implements streamlining opportunities and process improvements. Coordinates customer service activities with other internal functions. Tracks and reports contact center performance against objectives and goals, i.e., quality, call volume, customer satisfaction, etc. May serve as a backup to more senior customer service management in their absence. Other related duties assigned as needed. Highest Qualification Bachelor s degree or the equivalent combination of education, training, or work experience is preferable. What you Bring Considerable knowledge of the company s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Must be detail-oriented and customer-driven, focusing on providing the highest quality products and services to FIS internal and external customers Ability to lead and manage large teams effectively Working knowledge of workforce management practices and tools, e.g., scheduling software, quality monitoring software Demonstrated problem-solving and decision-making skills Demonstrated analytic and root cause analysis skills for process improvement initiatives Demonstrates effective people skills and sensitivities when dealing with others General skill in the use of MS Office and other standard software applications required to perform the job duties Ability to work both independently and in a team environment

What you bring: Must have 7-12 years of experience in JavaScript with various libraries and Web Technologies. Should have experience on Payment domain. Strong proficiency in JavaScript (ES6+), ReactJS including DOM manipulation and the JavaScript object model. Experience with HTML, CSS, and related preprocessors (Sass, Less). Familiarity with state management libraries (Redux, Context API). Knowledge of version control systems (Git). Experience with build tools (Webpack, Parcel) What you will be doing: Developing and maintaining new user-facing features using React.js, React Native and Building reusable components and front-end libraries for future use Translating designs and wireframes into high quality code Optimizing components for maximum performance across a vast array of web-capable devices and browsers Design, implement and maintain application phases. Evaluate and identify new technologies for implementation. Ability to convert business requirement into executable code solution.

What you bring: Plans and coordinates all aspects of non-technical projects from initiation through delivery Manages project initiation activities including identifying contractual obligations, client or business needs and goals, existing situation and necessary contacts. Ensures requirements for internal projects align to operational standards. Develop alternate requirements or document exceptions as appropriate. Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables. Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope. Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed. What you will be doing: Serves as liaison between internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met. Delivers informational and decision-seeking presentations to business groups in FIS and/or in client organizations. Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement. May directly oversee employees assigned to manage specific project that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure the efficient operation of the function. Identifies project management coordination gaps or areas for improvement and recommends and implements solutions.

What you will be doing Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge. Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. Updates customer information and ensures accurate entry of contact information. Meets standards of job, such as quality standards, adherence to schedule and average handle time. May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer. Other related duties assigned as needed. What you Bring High school diploma or GED Knowledge of the company s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment

Job description What You Will Be Doing Strong WFM domain knowledge should be able to creates/overview capacityplans, staffing/FTE forecasts, pricing scenarios and other analyses required by management. Serves as escalation point for issues beyond operations analysts authority; resolves conflicts involving scheduling, resources, or technical issues. Gather, analyze, prepare and summarizes recommendations for Long term plan on HC, minutes from a strategy perspective both long term & Short term, researches and compiles data to forecast and prepare annual and monthly budget projections for a division or similar group of organizations, Tracks revenue and Opex on a monthly basis, comparing actual to forecasted figures and makes necessary adjustments. Prepares reports for management summarizing results of research, analyses and evaluation of any discrepancies. Forecasting and Budgeting- Liaison with Ops and other stakeholders to seek forward looking guidance, To vet and validate inputs and build forecasting model in excel, Assist in providing business analytics and insights using various operations levers, Familiar with operation levers such as utilization, Occupancy, Attrition, hiring. Drive initiatives on profitability improvement through automation, To fulfill any other Adhoc requests that came by on a monthly basis. Ability to work within deadlines & strict timeframes, strong analytical and problem-solving skills, excellent time management skills, excellent verbal and written communication skills, strong interpersonal and relationship management skills, ability to work productively in a fast-paced call center environment, multi-task and detail-oriented with ability to work with little supervision. What you bring: Overall Experience should be 6+ years. Good communication skills, verbal and written. Ability to interact effectively with executive level clients Relevant Project Management experience in requisite domains (Banking and Payments preferably) for Global Clients across US geographies Strong proven client management skills, with the ability to facilitate and influence stakeholders, An ability to manage workload, with minimal direction, a self-starter with a strong sense of proactivity. Relevant experience in change management within large, high profile, high value, and complex transition programs. Strong knowledge of the Banking and Payment Industry tools, applications and Processes. Working knowledge of Risk and Compliance guidelines. Ability to set clear expectations, manage team performance and build high morale among team members Ability to maintain confidentiality and carry out assignments that are sensitive in nature. Graduate

Job description What You Will Be Doing Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going training classes include soft skills training (leadership, communication, stress management, etc.), supervisor training, process training and product training. Audience is comprised of employees and supervisors. Ensures class objectives and learning curve performance metrics are achieved according to pre-defined plan. May design and develop training materials and curriculum. Recommends additional learning materials as appropriate. Conducts evaluations and develops new programs to address individual, departmental or company needs. Researches and develops program content to achieve specific objectives for each program. Coordinates with quality assurance and other internal departments to identify new training needs and/or changes to existing training curriculum. Adapts existing programs to suit various audiences. Reviews and updates policy and procedure manuals. Assesses employee training needs and provides feedback to management. Maintains internal department and external class training records. May work with vendors to bring in external training courses. Coordinates all assigned projects, ensures projects are completed by target deadlines and provides project status updates to management. Other related duties assigned as needed. EDUCATION REQUIREMENTS Bachelor s degree in education, communications or business or the equivalent combination of education, training, or work experience. What you Bring Knowledge of the company s products, services and business operations Project coordination experience preferred Advanced presentation, interpersonal, time management, and organizational skills Strong training program design experience Excellent verbal and written communication skills Proficiency in MS Office applications, e.g., Word, Excel and PowerPoint Ability to work both independently and in a team environment Added bonus if you have: 1-year of customer service experience 1-year experience working in a high-volume call center Excellent customer service skills that build high levels of customer satisfaction

What you will be doing: Mentor subordinates in all aspects of job function. Executes security controls to prevent hackers from infiltrating company information or jeopardizing programs. Researches attempted efforts to compromise security protocol and recommends solutions. Maintains security systems and administers security policies to control access to systems. Maintains company firewall and utilizes applicable encryption methods. Creates information security documentation related to work area and completes requests in accordance with company requirements. Responds to information security-related questions and inquiries using established information security tools and procedures. Resolves and/or performs follow through to resolve all information security issues and questions. Implements and administers information security controls using software and vendor security systems. Identifies opportunities and executes plans to improve workflow and understands and quantifies business impacts of those improvements for communication to management. Interfaces with user community to understand security needs and implements procedures to accommodate them. Ensures that user community understands and adheres to necessary procedures to maintain security. Provides status reports on security matters to develop security risk analysis scenarios and response procedures. Other related duties assigned as needed. What you bring: 4+ years of experience in Digital Forensics and Incident Response Knowledge of networks technologies (protocols, design concepts, access control) Knowledge of security technologies (encryption, data protection, design, privilege access, etc.) Knowledge of network design and engineering Proficiency in time management, communications, decision making, presentation and organizational skills Proficiency in planning, reporting, establishing goals and objectives, standards, priorities and schedules Basic to intermediate decision-making and problem solving skills Basic to intermediate verbal and written communication skills to technical and non-technical audiences of various levels in the organization Experience establishing and maintaining effective working relationships with employees and/or clients

Job description GENERAL DUTIES & RESPONSIBILITIES Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge. Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. Updates customer information and ensures accurate entry of contact information. Meets standards of job, such as quality standards, adherence to schedule and average handle time. May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer. Other related duties assigned as needed. EDUCATION REQUIREMENTS High school diploma or GED GENERAL KNOWLEDGE, SKILLS & ABILITIES Knowledge of the company s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment

Job description GENERAL DUTIES & RESPONSIBILITIES Identifies errors in calculations and balances and make corrections. Receives and prepares physical documents for delivery to the sorting department. Performs online reject-repair using a CRT and physical documents. Physically repairs rejects. Prepares transit cash letters. Prepares and dispatches client statements and adjustments as needed. Prepares cash letter of return items. Performs data entry on an input device/application. Reconciles and properly documents all out of proof conditions. Compares work product with word standards for accuracy. Other related duties assigned as needed. EDUCATION REQUIREMENTS High school diploma or GED GENERAL KNOWLEDGE, SKILLS & ABILITIES Capacity to lift or move up to 30 pounds Proficient written and oral communication skills in dealing with employees or external customers/clients Knowledge of procedures used to segregate and distribute output Knowledge of balancing and correction procedures Proficient in entering data into various PC software packages Proficient in classifying computer output Knowledge to operate a computer effectively and utilize software packages required by the position Proficiency to encode 1,000-1,500 items per hour FIS JOB LEVEL DESCRIPTION Developing support role. Moderate skills with high level of proficiency. Has complete understanding of data control department. May coach junior technical staff. Works under general supervision with latitude for independent judgment. May consult with senior peers on more complex issues. Typically requires a minimum of two or more years of data control/encoding experience with at least one year as a Data Control Associate I.

Job description GENERAL DUTIES & RESPONSIBILITIES Identifies errors in calculations and balances and make corrections. Receives and prepares physical documents for delivery to the sorting department. Performs online reject-repair using a CRT and physical documents. Physically repairs rejects. Prepares transit cash letters. Prepares and dispatches client statements and adjustments as needed. Prepares cash letter of return items. Performs data entry on an input device/application. Reconciles and properly documents all out of proof conditions. Compares work product with word standards for accuracy. Other related duties assigned as needed. EDUCATION REQUIREMENTS High school diploma or GED GENERAL KNOWLEDGE, SKILLS & ABILITIES Capacity to lift or move up to 30 pounds Proficient written and oral communication skills in dealing with employees or external customers/clients Knowledge of procedures used to segregate and distribute output Knowledge of balancing and correction procedures Proficient in entering data into various PC software packages Proficient in classifying computer output Knowledge to operate a computer effectively and utilize software packages required by the position Proficiency to encode 1,000-1,500 items per hour FIS JOB LEVEL DESCRIPTION Developing support role. Moderate skills with high level of proficiency. Has complete understanding of data control department. May coach junior technical staff. Works under general supervision with latitude for independent judgment. May consult with senior peers on more complex issues. Typically requires a minimum of two or more years of data control/encoding experience with at least one year as a Data Control Associate I.

Job Role: Recruit Life Advisor under your team to archive business target. Execution of sales strategy to increase market and reach penetration .Build long term relationship with new and existing new customers. Job Criteria Qualification : Any Stream Graduate Age : Between 26 to 39 CTC Bracket : Depend On Interview /Last Drop On Your Salary Experience we required who have experience in Field Sales with minimum 3 years' experience Perks and benefits Fast Track promotion unlimited incentive mediclaim Contact immediate on or Share your resume at 96658 21126 /shalini @willpowerconsultants.in

Job Role: Recruit Life Advisor under your team to archive business target. Execution of sales strategy to increase market and reach penetration .Build long term relationship with new and existing new customers. Job Criteria Qualification : Any Stream Graduate Age : Between 26 to 39 CTC Bracket : Depend On Interview /Last Drop On Your Salary Experience we required who have experience in Field Sales with minimum 3 years' experience Perks and benefits Fast Track promotion unlimited incentive mediclaim Contact immediate on or Share your resume at 96658 21126 /shalini @willpowerconsultants.in