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Sr. Manager - IT

Sr. Manager - IT

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Beco

10 years

0 Lacs

mumbai metropolitan region

Posted:2 days ago| Platform:

Apply

Skills Required

reports sustainability technology management networks storage leadership development support planning budgeting data security compliance contracts reporting metrics report efficiency resolve audit sap communication

Work Mode

On-site

Job Type

Full Time

Job Description

Position Title:

Head of IT Infrastructure

Location:

Marol, Mumbai

Reports To:

Founder

Employment Type:

Full-time

About BECO

BECO

is a revolutionary home care brand dedicated to sustainability and eco-friendliness. Our plant-based, bamboo-based products arehighly effective and 100% chemical-free, offering environmentally conscious solutions without compromising on quality. We are on a mission to make the world a better place, one home at a time.Find out more: www.letsbeco.com

Role Overview

At BECO, technology is the backbone of our operations and growth. We are committed to building a resilient, secure, and scalable IT environment that empowers our teams and supports our mission. The Head of IT Infrastructure will play a pivotal role in shaping this foundation — ensuring seamless operations, driving innovation, and aligning IT initiatives withBECO’s strategic goals.

Key Responsibilities

IT Infrastructure Management:

Oversee servers, networks, storage, and cloud services; ensure smooth operations and disaster recovery readiness.

Team Leadership and Development:

Lead and mentor the IT team, define roles, and foster collaboration.

IT Operations and Support:

Ensure SLA adherence, manage escalations, and improve helpdesk performance.

Strategic Planning and Budgeting:

Develop budgets, evaluate emerging technologies, and plan for scalability.

Data Security and Compliance:

Implement security protocols, ensure compliance, and conduct audits.

Vendor and Stakeholder Management:

Manage vendor contracts, align IT with business needs, and oversee procurement.

Reporting and Metrics:

Monitor KPIs, report to senior management, and track efficiency improvements.

Key Performance Indicators (KPIs)

System Uptime: Maintain agreed-upon uptime levels for critical systems.
Incident Resolution Time: Average time to resolve infrastructure incidents.
Budget Adherence: Percentage of costs within budget.
User Satisfaction: Customer satisfaction scores for IT services.
Project Delivery: Timeliness and success rate of IT projects.
SecurityMetrics: Number of incidents mitigated and compliance audit scores.

Qualifications & Skills

Bachelor’s/Master’s degree in Computer Science, Information Technology, or related field.
10 years of experience in IT infrastructure management, with at least 5 years in leadership roles.
Strong knowledge of servers, networks, cloud platforms, and SAP B1.
Proven experience in IT budgeting, vendor management, and compliance.
Excellent leadership, communication, and problem-solving skills.

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Beco

Consumer Goods / Sustainability

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