Sr Manager - Customer Interaction Suite

12 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Role Overview

We are seeking a passionate and skilled

Tech Lead – Full Stack

to join our growing engineering team. In this role, you will play a critical part in designing, developing, and maintaining highly available and scalable backend systems that power the

Kaleyar IO suite of applications

within Tata Communications. You will lead a team of engineers, collaborate with cross-functional teams, and ensure the delivery of reliable, performant, and maintainable software solutions. Working within an Agile framework, you will also guide the team on technical best practices and emerging technologies.

Key Responsibilities

  • Lead backend development efforts with 8–12 years of experience in software engineering.
  • Provide strong technical leadership in billing systems and callback mechanisms.
  • Drive code quality through Git-based workflows (branching, merging, code reviews).
  • Architect and develop backend services using Node.js and GoLang.
  • Collaborate with Product teams to understand requirements and translate them into user stories.
  • Facilitate Agile ceremonies and ensure adherence to Agile methodologies.
  • Mentor and guide the team on technical decisions and adoption of new technologies.
  • Assist the Engineering Manager in handling production issues, debugging, and providing RCA.

Technical Skills

  • Expertise in Golang and Node.js for backend development.
  • Strong experience with MongoDB and MySQL for data modeling and storage.
  • Knowledge of Redis for caching and performance optimization.
  • Experience integrating with messaging systems like RabbitMQ (or similar).
  • Proficiency in designing and consuming REST APIs (Protobuf/gRPC is a plus).
  • Hands-on experience deploying and scaling applications on AWS.
  • Familiarity with GitHub, CI/CD pipelines, and Agile practices.
  • Ability to collaborate with DevOps, QA, and frontend teams for smooth delivery.

Required Skills & Qualifications

  • 8–12 years of overall experience with at least 2–5 years in backend development leadership.
  • Strong proficiency in Golang and working knowledge of Node.js.
  • Solid experience with MongoDB (or other NoSQL DBs) and MySQL.
  • Working knowledge of Redis and RabbitMQ (or other message brokers).
  • Experience deploying and scaling applications on AWS.
  • Strong problem-solving skills and ability to thrive in a fast-paced environment.

Nice to Have

  • Exposure to .NET, React, or basic frontend development.
  • Knowledge of scripting languages for automation and tooling.
  • Understanding of microservices architecture and containerization (Docker/Kubernetes).
  • Experience with high-throughput messaging frameworks (Kafka, Apache Pulsar).
  • Familiarity with systems handling 50k TPS or higher.

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Tata Communications logo
Tata Communications

Telecommunications

Chennai

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