Sr. Instructional Designer

We are looking for a Sr. Learning Experience Designer to join our GTM Customer Enablement team. You will design engaging, scalable learning experiences for Avalara customers and our teams. Your work will directly affect customer success and retention, and internal sales effectiveness. You will report to the Sr. Manager. Job Location: Pune Shift timings: 1:00pm - 10:00pm What Your Responsibilities Will Be Design and develop learning experiences focused on Avalara products (onboarding and usage), translating complex tax automation concepts into clear, engaging learning experiences. Partner with subject matter experts, sales teams, and product managers to ensure content aligns with our needs. Collaborate with our Learning Experience Designers and Media Designers during review cycles, applying instructional design, UX, and accessibility principles to ensure quality. Produce a variety of learning formats including eLearning, video, webinars, job aids, games. Create and edit training videos to support product education and onboarding. Use tools such as Articulate Rise, Adobe Premiere Pro, Qualtrics, Confluence and Jira. Publish and manage learning content through our LMS and other channels. Improve learning effectiveness using data and learner feedback. What You'll Need to be Successful 5+ years in learning experience design—preferably in a SaaS environment. Proficiency with course and media development tools such as Articulate Rise and Adobe Premiere Pro / Camtasia. Portfolio displaying high-quality, self-paced eLearn training that you designed and developed. Work across a large organization while managing multiple priorities in a dynamic environment. Show more Show less