SP Assistant Manager - Talent Aquisition

Job Description

Managing a team of 10- 15 people. Responsible to deliver on Service Level Agreements. Good understanding of the US Talent Aquisition process or Customer Service background. Able to provide guidance and lead the teams. Working with Hiring Managers and Regional Recruiters: Discuss job needs, selection process, and keep them updated. Tracking & Reporting: Monitor hiring progress and keep records. Employer Branding: Highlight company culture to attract talent. Performance management- succession planning for business units. Employee Engagement and Initiatives- Improve Morale and productivity. Employee Retention-Strategies to improve employee retention. Training & development-training need analysis based on the appraisal and training coordination. Works closely with transition team and ensure implementation of HR projects. Responsible for data integrity in HR systems. Implements best practices and supports the delivery of TA processes at the business unit / area. Identifies gaps, proposes and implement changes necessary to cover risks. Acts as the performance improvement driver and provokes positive changes in the people management. Works to improve the team’s overall performance and embraces a collaborative approach. Supports leadership in helping to build a unified team mind set. Engages in professional development to continuously grow in profession and remain current. Strong interpersonal people management skills & client management skills. Strong decision-making skill, ability to think strategically and translate strategy into action plans. Ability to coach & develop people. Quality Focus: Knowledge & implementation of Quality tools & techniques (Six Sigma, Lean) for process improvement. Employee Retention-Strategies to improve employee retention. Thorough understanding of planning, forecasting & scheduling to meet SLAs, Delivery and adherence to the SOW defined parameters. Ready to work in EST or PST shift including weekends 3 Months of WFO on all 5 Days Qualifications Spanish Language Skill (Both Verbal and Written) Graduate in any discipline Strong organizational and interpersonal skills. Experience working with Microsoft Office suite. Showcases High-energy and passion. Demonstrated ability to meet quotas. Must have skills Spanish Language Skills Outbound Calling Inbound Calls Customer Service Good to have skills US Recruitment Onboarding Good Excel Skills