Posted:5 days ago| Platform: Linkedin logo

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Job Type

Full Time

Job Description

Role Overview:

We are looking for an IT Manager with a primary focus on Software Development and the Zoho

Ecosystem (80% KRA), while also ensuring IT infrastructure, assets, and networking operations

(20% KRA) are efficiently managed. The role requires a strong technical background in Zoho

applications, custom development, and automation, coupled with the ability to maintain a

secure and reliable IT environment.

Key Responsibilities:

Software Development & Zoho Ecosystem (80% KRA):

• Oversee end-to-end software/application development projects using Zoho

Creator and other development tools.

• Customize, automate, and integrate Zoho CRM, Zoho Books, Zoho Flow, and

other Zoho apps with business processes.

• Define and implement SDLC best practices, ensuring structured design,

development, and deployment.

• Manage a team of developers or external vendors to deliver scalable and secure

solutions.

• Ensure proper code documentation, version control, and repository

management (e.g., Git).

• Perform testing, debugging, and quality assurance before deployment.

• Collaborate with business teams to gather requirements, design workflows, and

implement process automation.

• Maintain and enhance API integrations between Zoho apps and third-party

platforms.

• Ensure data security, compliance, and role-based access across Zoho systems.

• Continuously explore and implement new Zoho features to improve operational

efficiency.

• Conduct end-user training and adoption programs for new Zoho solutions.

• Monitor and optimize application performance, scalability, and user experience.

IT Infrastructure, Assets & Networking (20% KRA):

• Manage company IT assets (laptops, desktops, servers, mobiles, peripherals,

etc.).

• Maintain and regularly update the IT asset inventory.

• Oversee secure company networks (LAN, WAN, Wi-Fi, VPN) and monitor

bandwidth usage.

• Ensure data backup, disaster recovery, and business continuity are in place.

• Implement and enforce cybersecurity protocols (firewalls, antivirus, access

control).• Manage IT vendors, warranties, and licensing renewals.

• Provide IT helpdesk and user support for hardware/software issues.

• Document IT infrastructure, processes, and SOPs for future reference.

Key Skills & Competencies:

• Strong expertise in Zoho applications (Creator, CRM, Books, Flow, etc.).

• Proven track record in software/application development and automation.

• Knowledge of Deluge scripting, API integration, and custom functions.

• Experience in managing SDLC and software teams.

• Solid understanding of IT infrastructure, networking, and cybersecurity basics.

• Strong problem-solving, leadership, and cross-functional collaboration skills.

Qualifications:

• Bachelor’s/Master’s in Computer Science, IT, or related field.

• 5–8 years of IT experience with at least 3+ years in Zoho development & administration.

• Hands-on experience in custom app development, workflow automation, and

integrations.

Certifications:

Interested Candidates can contact on shruti.agrawal@talentcorner.in/ 7057883666

(Call/SMS/WhatsApp) / DM @Shruti Agrawal (https://lnkd.in/dMH-AkpA)

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