Software Engineer

About Client:

Our Client is a global IT services company headquartered in Southborough, Massachusetts, USA. Founded in 1996, with a revenue of $1.8B, with 35,000+ associates worldwide, specializes in digital engineering, and IT services company helping clients modernize their technology infrastructure, adopt cloud and AI solutions, and accelerate innovation. It partners with major firms in banking, healthcare, telecom, and media.

Our Client is known for combining deep industry expertise with agile development practices, enabling scalable and cost-effective digital transformation. The company operates in over 50 locations across more than 25 countries, has delivery centers in Asia, Europe, and North America and is backed by Baring Private Equity Asia.

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Experience: 6

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SailPoint IIQ, Java, J2EE, Rest API, SQL, Strong problem-solving, communication, and leadership abilities, Prior experience with Agile practices such as Kanban or Scrum

Skills

• Comprehensive understanding of SailPoint IIQ (configuration, administration, and deployment)
• In-depth knowledge of IAM concepts (provisioning, RBAC/ABAC, certifications, audit compliance).
• User Lifecycle Management (Joiner-Mover-Leaver processes).
• Strong understanding of modern cybersecurity principles, Zero Trust, and least privilege.
• Excellent problem-solving and communication skills to work cross-functionally with security, compliance, and IT teams.
• Prior experience with Agile practices such as Kanban or Scrum

Roles and Responsibilities

• Troubleshoot and resolve technical issues related to SailPoint components and integrations.
• Perform health check monitoring on all SailPoint components to ensure consistent availability of system to end user.
• Support and manage SailPoint production Infrastructure
• Minor patch upgrades and break fix for SailPoint components.
• Manage certification campaigns by working with Audit teams.
• Optimize identity aggregation, correlation, and reconciliation processes.
• Release and change management for build and deployment.
• Champion problem and incident management best practices, SLA adherence, drive root cause resolution & reduce future incidents.
• Participates in production support on-call rotation
• Collaborates with vendor on root cause and helps drive mitigation or elimination actions for future incidents.
• Identify opportunities for process improvement and effectively present them to decision makers
• Demonstrate excellent time management skills and the ability to prioritize work in a highly dynamic environment

pnomula@people-prime.com