Social Media Marketing Manager

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About Certified Listeners Society (CLS)

The Certified Listeners Society is a registered not-for-profit organization in Canada, operating in India under the Certified Listener Foundation (PAN: AAMCC8781F). Through our digital platform, we provide free 24/7 emotional support and have positively impacted over 1.5 million individuals globally.

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About the Role

Social Media Manager

Key Responsibilities

Social Media Strategy & Content

• Develop and implement a results-driven social media strategy across Facebook, Instagram, LinkedIn, Twitter/X, and TikTok.
• Create and publish engaging, on-brand content (posts, stories, reels, videos, infographics).
• Engage with followers, respond to comments/messages, and foster a supportive community.
• Monitor trends, conversations, and competitor activity to keep content fresh and relevant.

Paid Media & Ads

• Plan, execute, and optimize

  Facebook and Instagram Ads

  campaigns to support awareness, volunteer recruitment, donations, and engagement.
• Test ad creatives, audiences, and placements for performance improvements.
• Collaborate with the web/design team to create landing pages that convert.
• Track key ad metrics (CTR, CPC, CPA, ROAS) and share performance reports.

Collaboration & Reporting

• Work closely with the Marketing team to align campaigns with organizational goals.
• Integrate content and ad campaigns with broader digital initiatives (Google Ads, SEO, email marketing).
• Provide monthly reports with insights and recommendations.

Requirements

• Minimum 3–5 years of experience

  in social media management and paid advertising.
• Strong expertise in

  Facebook/Meta Ads Manager

  (mandatory).
• Proven track record of managing both

  organic and paid social campaigns

  .
• Proficiency with tools such as Canva, Hootsuite, Adobe Creative Suite, or similar.
• Strong written and visual storytelling skills.
• Analytical mindset with the ability to track and improve campaign performance.
• Experience in nonprofits, wellness, or mental health sectors is a plus.

What We Offer

• Flexible, remote work environment.
• Opportunity to make a meaningful impact on global mental health and wellness.
• Training and professional development opportunities.
• A supportive, purpose-driven team culture.

How to Apply

Send your CV, cover letter, and portfolio or links to past campaigns/content to careers@certifiedhq.in with the subject line:

• Application – Social Media Marketing Manager