SOC Information Security Engineer III

Information Security Engineer III

This role is part of NCR’s Global Information Security team. This team is responsible for developing and implementing NCR’s corporate information security program. The primary goal of the program is to protect the confidentiality, integrity, and availability of information resources. Key information security functions and activities include architecture and design for NCR information security controls, developing and enforcing policies and standards, security awareness training, risk management, assessment, and testing, monitoring and metrics, incident management, and threat and vulnerability management.

The Information Security Engineer III shall be responsible for the day-to-day activities required to respond for both routine and high severity incidents. The Information Security Engineer III shall work in a collaborative manner with incident responders, key incident management team members, management, and other stakeholders to ensure security incidents are contained, eradicated, remediated and after-action review is held according to corporate policy. The Information Security Engineer III is expected to contribute to weekly status calls and is On-Call which includes working off hours/weekends and respond to ad-hoc requests as part of this position. The Information Security Engineer III will work with stakeholders and team members to assist with improving incident response processes that are aligned with the mission of the office of the CISO.

Key Responsibilities

• As an active member of the team, monitor and process response for security events on a 24x7 basis.
  
• Lead Postmortem exercises post incidents with a focus to identify deficiencies requiring additional attention.
  
• Triage, respond to and escalate security incidents.
  
• Provide or facilitate the forensics analysis of security events.
  
• Leverage automation and orchestration solutions to automate repetitive tasks.
  
• Work alongside other security team members to hunt for and identify security issues generated from the network, including third-party relationships.
  
• Evaluate SOC policies and procedures/playbooks and recommend updates to management as appropriate.
  
• Coordinate incident response activities across multiple independently managed environments and security teams.
  
• Leverage knowledge in multiple security disciplines, such as Windows, Unix, Linux, data loss prevention (DLP), endpoint controls, Public Cloud, and networking, to offer global solutions for a complex heterogeneous environment.
  
• Utilize multiple security/threat intelligence tools and resources to understand threats.
  
• Analyze and respond to minor and major incidents, reported SPAM and Phishing e-mails.
  
• Partner with the detection engineering team to improve tool usage and workflow, as well as with the advanced threats and assessment team to mature monitoring and response capabilities.
  
• Provide leadership in process improvement and automation of incident response activities.
  
• Support 24/7 operations
  
• Perform other duties as assigned

Skills and Qualifications

• Strong knowledge of network, backend systems, operating systems, applications, and web services in a manner that allows for the interaction of all as it relates to security and services.
  
• 5+ Years as a Senior incident responder/leader of incident response
  
• Ability to apply analytical expertise and critical thinking to security incidents
  
• Ability to assimilate, understand and utilize various security technologies
  
• Ability to collaborate within a geographically distributed team of Incident Response Analysts
  
• Demonstrated team or functional leadership experience
  
• Experience processing and analyzing intelligence in support of management decision making
  
• Current Information Security related certification preferred.
  
• Current Public cloud related certification preferred.
  
• Knowledge of relevant information security and incident response frameworks such as NIST Cyber Security Framework, MITRE ATT&CK Framework.
  
• Strong communication skills and ability to work in a collaborative atmosphere
  
• Strong attention to detail
  
• Ability to deal with ambiguity and translate high level objectives into detailed tasks
  
• Ability to prioritize work with multiple, simultaneous work assignments.
  
• Ability and willingness to learn new tools and processes.
  
• Experience documenting business processes or technical procedures preferred.