Chennai, Tamil Nadu
INR Not disclosed
Work from Office
Full Time
Job Information Date Opened 05/19/2025 Industry IT Services Job Type Full time City Chennai State/Province Tamil Nadu Country India Zip/Postal Code - Job Description GSD Analyst This role is of IT GSD · · Service desk to be single point of contact for all IT tickets · · Global support contact for IT services and application first level support · · Handle IT Helpdesk phone calls · · Create incidents \SR and provide first level resolution on desktop hardware, software and applications · · Provide Live Chat support · · First level triage and resolution off incidence has per knowledge repositories or soaps available in addition to baseline troubleshooting skills of level one agent · · Resource requires basic application troubleshooting skills that are agnostics to application [application base access troubleshooting) · · Create knowledge base articles has required to enhance ability on the team · · Escalation of Incidents to higher support tiers as needed per OLA/SLA. · · Coordinate with level 2(desk side, applications and infra support teams) · · Communicate with multicultural and global user base over phone, email and chat in English language. · · Maintain compliance with Verint operational ,ITSM and security procedures · · Leverage Verint provided ITSM tools ( Service Now) · · Participate in weekly staff meetings and training sessions as needed · · Participate in shift transition efforts to ensure seamless handling of support activities REQUIRED QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. · · Degree \ Diploma in computer science or related field · · Strong experience in supporting Windows \ MAC operating system, Core endpoint Applications, hardware and peripherals and mobile device · · Basic troubleshooting knowledge on Mobile device knowledge (Intune) · · Awareness of AD\ Azure fundamentals \ MFA \O365 · · Strong troubleshooting and problem-solving skills · · Ability to write detailed reports and procedures · · Ability to work under pressure · · Excellent oral and written communication skills in the English language. · · Awareness of ITIL \ Service Now
Chennai
INR 15.0 - 25.0 Lacs P.A.
Remote
Full Time
We are looking for Acumatica Developer Years of experience: 5+ Years of experience Acumatica-Specific Technical Skills • Strong hands-on experience with Acumatica PX Framework: o PXGraph, PXCache, Graph Extensions, DAC Extensions. o Practical PX expertise required even if not explicitly listed in resumes. • Customization Projects & Packages creation and deployment. • Acumatica REST API and Web Services API for integrations. • Working knowledge of Business Events, Push Notifications, Webhooks. • Experience building customizations for Sales Orders, Inventory Management, Pricing, Financials, etc. • Automation Steps and Workflow customizations (preferred). Integration Experience • Integrating with external platforms such as: o Payment Gateways. o Shipping solutions. o E-Commerce (Magento/Shopify or similar). • Experience with MSMQ or real-time event-driven solutions. Development Stack • C#.NET, ASP.NET , MVC 5. • SQL Server writing and optimizing Stored Procedures, Functions. • Web front-end familiarity: HTML, CSS, JavaScript, jQuery, AJAX. Certifications & Recognition • Acumatica Application Developer. • Acumatica Integration Developer. • Acumatica Technical Specialist. • Acumatica System Administrator
Chennai
INR 15.0 - 30.0 Lacs P.A.
Remote
Full Time
Skills -Pydantic, Python, SQl, Fast API Mail your resume with salary details: current CTC: Expected CTC: Notice Period: cynthia.s@noblq.com whatsapp -9677090220
Chennai
INR 18.0 - 32.5 Lacs P.A.
Remote
Full Time
Skills: .net core, Microservices, Angular, c#.net, Azure, kafka/Rabitmq/Azure service bus. We have back end and Fullstack Developer openings for Remote. Interested candidates please mail your resume. Current CTC: Expected CTC: Notice Period: 9677090220 (whatsapp) cynthia.s@noblq.com
Chennai
INR 10.0 - 20.0 Lacs P.A.
Work from Office
Full Time
We are hiring for ServiceNow Developer who are willing to work from our Chennai office. Years of experience: 4+ Years of experience. Job Description ServiceNow Developer should have extensive hands-on experience in the implementation, customization, and administration of ServiceNow IT Service Management (ITSM), Human Resources Service Delivery (HRSD), and Configuration Management Database (CMDB).Proficient in designing and optimising workflows, automating business processes, and leveraging out-of-the-box and custom solutions to drive operational efficiencies. With a deep understanding of ITIL best practices, Should have experience in integrating ServiceNow modules to enhance service delivery and improve user experiences across IT, HR, and asset management.
Chennai, Tamil Nadu
INR Not disclosed
On-site
Full Time
Job Information Date Opened 06/16/2025 Industry IT Services Job Type Full time City Chennai State/Province Tamil Nadu Country India Zip/Postal Code 600113 Job Description We are seeking a skilled ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform to support business processes across ITSM, HRSD, CSM, or other modules. The ideal candidate will have hands-on experience with ServiceNow development and a strong understanding of ITIL practices. Develop and customize ServiceNow applications and modules (e.g., Incident, Problem, Change, CMDB, Service Catalog). Build workflows, business rules, client scripts, UI policies, and other configurations. Integrate ServiceNow with external systems via REST/SOAP APIs, MID Servers, etc. Participate in requirement gathering, analysis, design, and testing activities. Maintain platform performance and troubleshoot issues proactively. Collaborate with cross-functional teams to ensure solutions meet business needs. Perform code reviews and ensure adherence to coding and documentation standards. Keep up to date with the latest ServiceNow features and capabilities.
Chennai
INR 15.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Key Responsibilities: Analyzing system requirements Developing technical specifications. Design and implement server-side logic, ensuring high performance and responsiveness. Develop RESTful APIs to support front-end functionality and third-party integrations. Write clean, maintainable code and conduct code reviews. Troubleshoot, debug, and upgrade existing systems. Ensure security and data protection protocols are implemented. Optimize applications for maximum speed and scalability. Participate in the entire application lifecycle, focusing on coding and debugging. Primary Skills Proficiency in .NET languages including C#, ASP.NET. Strong understanding of both .NET & .NET CORE Framework and its various components Service/ API Development using ASP.NET web API, ASP.NET Core API & WCF Experience in writing and executing tests for individual components or methods of a .NET application using tools like NUnit, MSTest Experience with SQL SERVER Database technologies, including of multiple DB objects like table, indexes, SPs, Functions, triggers, view etc. Knowledge of version control systems (e.g., Git). Knowledge in API GATEWAY Integration Understanding of security best practices in the development Experience with agile development methodologies. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Secondary Skills Proficient with front-end development using Angular, ReactJS framework; languages including, Typescript, JavaScript, HTML5, and CSS. Experience with containerization technologies such as Docker or Kubernetes. Familiarity with microservices architecture. Understanding of CI/CD pipelines. Knowledge in Payments Domain Note - Present coding challenges in real-time to assess their problem-solving approach, debugging skills. Role & responsibilities Preferred candidate profile
Gurugram, Chennai
INR 15.0 - 30.0 Lacs P.A.
Work from Office
Full Time
We are looking for ServiceNow CSM Developer to join our team and drive the development and enhancement of our Customer Service Management platform. You will be responsible for designing, configuring, and implementing solutions on the ServiceNow platform to streamline and improve customer service operations. This role requires strong technical expertise in ServiceNow, especially in the CSM module, and a good understanding of customer service workflows. Key Responsibilities: Design, develop, and implement ServiceNow CSM solutions to support business requirements. Configure Customer Service Portal, Case Management, Skills-based routing, Workflows, and Playbooks. Customize ServiceNow applications and facilitate the rollout of new applications and modules. Integrate CSM with third-party tools (e.g., CRMs, CTI, chatbots, etc.). Maintain and support existing ServiceNow environments and applications, including upgrades and patches. Develop reports, dashboards, and performance analytics. Collaborate with stakeholders to gather requirements and recommend optimal solutions. Ensure solutions adhere to best practices and ServiceNow technical standards. Write and maintain technical documentation and user guides. Provide ongoing support and troubleshooting of ServiceNow CSM issues. Qualifications: Required: Bachelors degree in Computer Science, Information Systems, or related field. 3+ years of hands-on experience developing on the ServiceNow platform. 1+ year of experience specifically with ServiceNow Customer Service Management (CSM). Proficient in JavaScript, HTML, and CSS. Experience with REST/SOAP APIs and data integrations. Knowledge of Agile and DevOps practices. Key Skills: Strong problem-solving and debugging skills. Effective communicator and team player. Ability to translate business needs into technical solutions. Attention to detail and commitment to quality.
Chennai, Tamil Nadu
None Not disclosed
On-site
Full Time
Job Information Date Opened 06/19/2025 Industry IT Services Job Type Full time Salary 25 - 30 L City Chennai State/Province Tamil Nadu Country India Zip/Postal Code - Job Description Job Description: Working in loyalty feature development and payment system integrations, collaborating with cross-functional teams to enhance customer engagement, streamline rewards processing, and optimize transaction efficiency. My experience includes end-to-end validation of petro payment devices, ensuring seamless transactions across various payment methods. Expert in Fleet Petro indoor and outdoor solutions and retail and restaurant industries, with experience in EMV technology, payment implementation, ISO 8583, and EMV L3 certification. Expertise in .Net Full Stack development, WebAPI, C# and SQL Experience in POS terminal validation, petro payment systems and transaction processing across major financial networks Strong in EMV, MSR, contactless payment, loyalty programs and secure payment integration.
Hyderabad, Chennai
INR 15.0 - 30.0 Lacs P.A.
Work from Office
Full Time
We have openings for Software Quality Engineer Work from office -Chennai location 1.QA Automation Skills: c#, Selenium, POS/Payment (Preferable) Years of experience: 5+ Years Work from office -Hyderabad location 2.QA Automation Skills: c#, Selenium, POS/Payment (Preferable) Years of experience: 5+ Years If interested kindly share your resume at mentioned mail with the following details Total years of Exp- Relevant Exp in - CTC- ECTC- Current Company - Direct pay roll or Third-party payroll- If third party payroll Means their Company Name - Are you willing to Work from office Chennai/Hyderabad- Note: We are looking for only immediate joiners candidate serving notice /Already Serving Notice needed to Apply.
Chennai
INR 3.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Job Title: IT Recruiter Experience: 1 to 7 Years Location: Chennai About the Role: We are looking for dynamic and driven IT Recruiters with 1 to 7 years of experience to join our growing team in Chennai . As an IT Recruiter, you will be responsible for the end-to-end recruitment process for various technical roles, ensuring we attract and hire the best talent in the IT industry. Key Responsibilities: Collaborate with hiring managers to understand job requirements, organizational goals, and team dynamics. Source candidates through various channels including job portals (Naukri, LinkedIn, etc.), social media, employee referrals, and headhunting. Screen, interview, and assess candidates to ensure they meet technical and cultural fit. Coordinate and schedule interviews with technical panels and hiring managers. Manage the full recruitment lifecycle from sourcing to offer negotiation and onboarding. Maintain a strong candidate pipeline for current and future hiring needs. Keep up to date with the latest trends in IT recruitment and market intelligence. Maintain accurate and up-to-date recruitment data and reports. Requirements: 1 to 7 years of hands-on experience in IT recruitment in agency or corporate environments. Proven experience in hiring for various IT roles. Strong sourcing skills using platforms like Naukri, Monster, LinkedIn, and others. Excellent communication, interpersonal, and negotiation skills. Familiarity with applicant tracking systems (ATS) and HR software. Ability to handle multiple positions simultaneously in a fast-paced environment. Preferred Qualifications: Experience working with start-ups or IT services/product companies. Understanding of technical skills, programming languages, and emerging technologies. What We Offer: Competitive salary and incentive structure. Dynamic and inclusive work environment. Opportunity to work on high-impact projects and challenging roles. Career growth and learning opportunities.
Hyderabad
INR 15.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Role & Responsibilities Configure and validate infrastructure related to SAAS Real-Time Data Streaming Platform in Azure. Develop and validate the Streaming Pipeline and data models. Enrich data with Azure Stream Analytics. Use Machine Learning techniques like classification and regression. Develop systems to support applying AI/ML techniques . Provide support to our development teams and work with our Data Organization Work with our Application Architects. Documentation: writes knowledge articles and other documentation General Responsibilities: Serving as a regional point of contact in our Data Streaming team together with members in other regions. Work in close coordination with the architecture, development, data and operations team such that the platform functions within expectation. Support the development Streaming Pipeline and data models. Look for opportunities to improve our end-to-end stream by means of architecture and technology-based changes.
Chennai, Tamil Nadu
INR 25.0 - 30.0 Lacs P.A.
On-site
Full Time
Job Information Date Opened 07/14/2025 Industry IT Services Job Type Full time Salary 25 - 30 L City Chennai State/Province Tamil Nadu Country India Zip/Postal Code - Job Description Ø Minimum of 12+ years of experience developing solutions in Oracle Fusion Cloud/EBS Ø Proficient in Oracle Technologies like OTBI, BIP/XML Publisher, SQL, PL/SQL, Oracle Reports Ø Worked on Integration Using Oracle Integration Cloud(OIC) Service or other integration tool. Ø Worked on Web Services (SOAP/REST). Ø Proven ability to integrate FIN/HCM with third party providers such as ADP, Mercer, etc. Ø Worked on Data Migration through FBDI (File based data import) Templates. Ø Experience in Data Loading/Conversions using HCM Data loader (HDL) and spreadsheet loaders. Ø Experience on Fusion ERP Technical Architecture and Finance/ SCM/ HCM modules e.g. GL, AP, AR, FA, CM, PO etc.. Ø Hands on experience working on the AIM Documentation writing Technical Specs, Test Script SIT UAT Code Review and Deployment and SDLC Change Management process Ø Must have Technical hands-on experience working on Full Implementation lifecycles of at least 2+ projects Ø Experience in application and SQL performance monitoring and troubleshooting Ø Knowledge of ITIL framework working in Development and Support projects Ø A highly motivated and energetic team player with excellent communication and interpersonal skills. Ø Experience using Oracle EBS open interface APIs, Oracle Reports, Oracle Forms Developer, Oracle workflow, XML Publisher. OAF will be an added advantage
Chennai, Tamil Nadu
INR 25.0 - 30.0 Lacs P.A.
On-site
Full Time
Job Information Date Opened 07/14/2025 Industry IT Services Job Type Full time Salary 25 - 30 L City Chennai State/Province Tamil Nadu Country India Zip/Postal Code - Job Description Ø 10+ years of experience in Oracle Integration Cloud Services (OIC) with Oracle middleware Technologies Ø Must have 5+ years of Oracle SOA Suite with OSB, BPEL technologies. Ø Good experience with SOAP/REST Webservices, XML, WSDL and XSD. Ø Experience with API design and management principles. Ø Experience in SOAP, REST, DB, FTP, ERP connections in OIC. Ø DB connection implementation in OIC orchestrated integration. Ø Experience in monitoring, debugging of OIC integration and migration of OIC components. Ø Understanding of Encryption and decryption in FTP connection and stage file activity is a plus, but not mandate. Ø Experience of SQL and PLSQL. Ø Deep knowledge of Oracle Fusion technical modules and components. Ø Experience with RICEW components (Reports, Interfaces, Conversions, Extensions, Workflows) is a plus Ø Good understanding of Oracle ERP Fusion cloud Modules such as Finance (GL, AP,AR,FA, CM,PO),SCM etc. Ø Good knowledge on complex XSLT maps, implement business rules, and use expressions in integration flows. Ø Building error-catching and notification mechanisms into integrations and applications. Ø Diagnose and resolve integration issues; provide timely support for production incidents and ensure system stability. Ø Expertise in Gen2 and Gen3 integrations is required. Ø Familiarity with Oracle Cloud Infrastructure (OCI) and PaaS for SaaS architecture. Ø Experience in designing solutions in UI (VBCS) and Integration (OIC) space. Ø Understanding of Inherent tools and technologies of SaaS Applications (FBDI, BIP, ADFDI, Applications Composer, Page Integration, OTBI etc.) in Oracle Visual Builder Studio. Ø Experience with deployment and release management processes of Oracle SOA Suite and OIC Ø Excellent client interfacing skills, working with IT and well as business stakeholders and writing technical design documents.
Gurugram, Haryana
None Not disclosed
On-site
Full Time
Job Information Date Opened 07/14/2025 Industry IT Services Job Type Full time Salary 25 - 30 L City Gurugram State/Province Haryana Country India Zip/Postal Code - Job Description Information Security Engineer III This role is part of NCR’s Global Information Security team. This team is responsible for developing and implementing NCR’s corporate information security program. The primary goal of the program is to protect the confidentiality, integrity, and availability of information resources. Key information security functions and activities include architecture and design for NCR information security controls, developing and enforcing policies and standards, security awareness training, risk management, assessment, and testing, monitoring and metrics, incident management, and threat and vulnerability management. Information Security Engineer III will be responsible for identifying, analyzing, and mitigating vulnerabilities within our systems. This role requires a deep understanding of vulnerability management tools, particularly Rapid7, and the ability to work closely with cross-functional teams to ensure the security of our infrastructure. Key Responsibilities Vulnerability Assessment: Conduct regular vulnerability assessments using tools like Rapid7 to identify potential security risks. Analysis and Reporting: Analyze vulnerability data and generate detailed reports for stakeholders, highlighting critical issues and recommended remediation steps. Remediation and Prioritization: Prioritize and remediate security vulnerabilities Incident Response: Collaborate with the Incident Response team to address and mitigate vulnerabilities that could be exploited during security incidents. Patch Management: Work with IT and development teams to ensure timely application of security patches and updates. Security Best Practices: Develop and enforce security best practices and guidelines to minimize vulnerabilities. Training and Awareness: Provide training and awareness sessions for staff on vulnerability management and security practices. Documentation: Maintain comprehensive documentation of vulnerability management processes, findings, and remediation efforts. Continuous Improvement: Stay updated with the latest security trends, vulnerabilities, and threat intelligence to continuously improve the vulnerability management program. Qualifications: Bachelor's degree in Computer Science, Information Security, or a related field. Minimum of 5 years of experience in vulnerability management or a related role. Proficiency in using vulnerability management tools, particularly Rapid7. Strong understanding of network protocols, operating systems, and security architectures. Experience with incident response and patch management processes. Excellent analytical and problem-solving skills. Strong communication skills, both written and verbal. Knowledge of relevant information security and incident response frameworks such as NIST Cyber Security Framework, MITRE ATT&CK Framework. Ability to deal with ambiguity and translate high level objectives into detailed tasks Ability to prioritize work with multiple, simultaneous work assignments. Ability and willingness to learn new tools and processes.
Gurugram, Haryana
None Not disclosed
On-site
Full Time
Job Information Date Opened 07/14/2025 Industry IT Services Job Type Full time Salary 25 - 30 L City Gurugram State/Province Haryana Country India Zip/Postal Code - Job Description Information Security Engineer I This role is part of NCR’s Global Information Security team. This team is responsible for developing and implementing NCR’s corporate information security program. The primary goal of the program is to protect the confidentiality, integrity, and availability of information resources. Key information security functions and activities include architecture and design for NCR information security controls, developing and enforcing policies and standards, security awareness training, risk management, assessment, and testing, monitoring and metrics, incident management, and threat and vulnerability management. The Information Security Engineer I shall be responsible for the day-to-day activities required to respond for both routine and high severity incidents and vulnerabilities identified. The Information Security Engineer I shall work in a collaborative manner with incident responders, key incident management team members, management, and other stakeholders to ensure security incidents are contained, eradicated, remediated and after-action review is held according to corporate policy. The Information Security Engineer I shall work in a collaborative manner with vulnerability coordinators and remediation team to make sure the vulnerabilities are remediated with patching and compensating controls. The Information Security Engineer I is expected to contribute to weekly status calls and is On-Call which includes working off hours/weekends and respond to ad-hoc requests as part of this position. The Information Security Engineer I will work with stakeholders and team members to assist with improving incident response processes that are aligned with the mission of the office of the CISO. Key Responsibilities As an active member of the team, monitor and process response for security events on a 24x7 basis. Perform initial triage, analysis and respond to a security Incident Escalate incidents based on Severity and established protocols Document security incidents and investigation thoroughly Leverage automation and orchestration solutions to automate repetitive tasks. Work alongside other security team members to hunt for and identify security issues generated from the network, including third-party relationships. Coordinate incident response activities across multiple independently managed environments and security teams. Leverage knowledge in multiple security disciplines, such as Windows, Unix, Linux, data loss prevention (DLP), endpoint controls, Public Cloud, and networking, to offer global solutions for a complex heterogeneous environment. Utilize multiple security/threat intelligence tools and resources to understand threats. Analyze and respond to minor and major incidents, reported SPAM and Phishing e-mails. Partner with the detection engineering team to improve tool usage and workflow, as well as with the advanced threats and assessment team to mature monitoring and response capabilities. Support 24/7 operations Perform other duties as assigned Skills and Qualifications Strong knowledge of network, backend systems, operating systems, applications, and web services in a manner that allows for the interaction of all as it relates to security and services. 1+ Years as an incident responder Ability to apply analytical expertise and critical thinking to security incidents Ability to assimilate, understand and utilize various security technologies Ability to collaborate within a geographically distributed team of Incident Response Analysts Demonstrated team or functional leadership experience Experience processing and analyzing intelligence in support of management decision making Current Information Security related certification preferred. Current Public cloud related certification preferred. Knowledge of relevant information security and incident response frameworks such as NIST Cyber Security Framework, MITRE ATT&CK Framework. Strong communication skills and ability to work in a collaborative atmosphere Strong attention to detail Ability to deal with ambiguity and translate high level objectives into detailed tasks Ability to prioritize work with multiple, simultaneous work assignments. Ability and willingness to learn new tools and processes. Experience documenting business processes or technical procedures preferred.
Gurugram, Haryana
None Not disclosed
On-site
Full Time
Job Information Date Opened 07/14/2025 Industry IT Services Job Type Full time Salary 25 - 30 L City Gurugram State/Province Haryana Country India Zip/Postal Code - Job Description Information Security Engineer III This role is part of NCR’s Global Information Security team. This team is responsible for developing and implementing NCR’s corporate information security program. The primary goal of the program is to protect the confidentiality, integrity, and availability of information resources. Key information security functions and activities include architecture and design for NCR information security controls, developing and enforcing policies and standards, security awareness training, risk management, assessment, and testing, monitoring and metrics, incident management, and threat and vulnerability management. The Information Security Engineer III shall be responsible for the day-to-day activities required to respond for both routine and high severity incidents. The Information Security Engineer III shall work in a collaborative manner with incident responders, key incident management team members, management, and other stakeholders to ensure security incidents are contained, eradicated, remediated and after-action review is held according to corporate policy. The Information Security Engineer III is expected to contribute to weekly status calls and is On-Call which includes working off hours/weekends and respond to ad-hoc requests as part of this position. The Information Security Engineer III will work with stakeholders and team members to assist with improving incident response processes that are aligned with the mission of the office of the CISO. Key Responsibilities As an active member of the team, monitor and process response for security events on a 24x7 basis. Lead Postmortem exercises post incidents with a focus to identify deficiencies requiring additional attention. Triage, respond to and escalate security incidents. Provide or facilitate the forensics analysis of security events. Leverage automation and orchestration solutions to automate repetitive tasks. Work alongside other security team members to hunt for and identify security issues generated from the network, including third-party relationships. Evaluate SOC policies and procedures/playbooks and recommend updates to management as appropriate. Coordinate incident response activities across multiple independently managed environments and security teams. Leverage knowledge in multiple security disciplines, such as Windows, Unix, Linux, data loss prevention (DLP), endpoint controls, Public Cloud, and networking, to offer global solutions for a complex heterogeneous environment. Utilize multiple security/threat intelligence tools and resources to understand threats. Analyze and respond to minor and major incidents, reported SPAM and Phishing e-mails. Partner with the detection engineering team to improve tool usage and workflow, as well as with the advanced threats and assessment team to mature monitoring and response capabilities. Provide leadership in process improvement and automation of incident response activities. Support 24/7 operations Perform other duties as assigned Skills and Qualifications Strong knowledge of network, backend systems, operating systems, applications, and web services in a manner that allows for the interaction of all as it relates to security and services. 5+ Years as a Senior incident responder/leader of incident response Ability to apply analytical expertise and critical thinking to security incidents Ability to assimilate, understand and utilize various security technologies Ability to collaborate within a geographically distributed team of Incident Response Analysts Demonstrated team or functional leadership experience Experience processing and analyzing intelligence in support of management decision making Current Information Security related certification preferred. Current Public cloud related certification preferred. Knowledge of relevant information security and incident response frameworks such as NIST Cyber Security Framework, MITRE ATT&CK Framework. Strong communication skills and ability to work in a collaborative atmosphere Strong attention to detail Ability to deal with ambiguity and translate high level objectives into detailed tasks Ability to prioritize work with multiple, simultaneous work assignments. Ability and willingness to learn new tools and processes. Experience documenting business processes or technical procedures preferred.
Chennai, Tamil Nadu
None Not disclosed
On-site
Full Time
Job Information Date Opened 07/14/2025 Industry IT Services Job Type Full time Salary 25 - 30 L City Chennai State/Province Tamil Nadu Country India Zip/Postal Code - Job Description Job Title: NOC Shift Lead Location: Chennai Role Summary: The NOC Shift Lead oversees NOC operations during the assigned shift, ensuring timely issue resolution, incident escalation, and team coordination. Acts as the primary point of contact for critical incidents and shift performance. Key Responsibilities: Lead and manage NOC analysts during the shift. Monitor alerts and emails via ServiceNow and take appropriate action. Triage and escalate critical incidents (P1/P2) to L2/SMEs. Coordinate major incident bridges and provide real-time updates. Ensure incidents are logged, updated, and resolved within SLA/OLA. Maintain shift reports, escalation contacts, and site documentation. Ensure compliance with ITSM processes and company policies. Guide and mentor team members and ensure knowledge sharing. Required Qualifications: Bachelor’s degree in Computer Science or related field. 5+ years in NOC. Strong experience in server/network infrastructure support. Proficient in tools: ServiceNow, Splunk, SolarWinds, Zabbix. Strong troubleshooting, communication, and incident management skills. Knowledge of ITIL processes and shift operations.
Chennai, Tamil Nadu
None Not disclosed
On-site
Full Time
Job Information Date Opened 07/14/2025 Industry IT Services Job Type Full time Salary 25 - 30 L City Chennai State/Province Tamil Nadu Country India Zip/Postal Code - Job Description Key Responsibilities: Creating and implementing complex pages Creating and implementing custom widgets Implementing designer-provided user interfaces Matching the UI from designs on various pages of a portal Resolving UI performance bottlenecks Resolving complex widget defects Writing ATF tests Analyzing usage statistics Ensuring custom widgets and pages are ready for upgrade Basic Requirements B.E./B.Tech in Computer Engineering or MCA or an equivalent education. 3+ years experience developing on the ServiceNow platform 2+ years experience developing custom service portals Experience with integrations, platform configuration, design, and deployment Experience with custom application development including Custom Service Portal widget creation 2+ years of scripting/coding Experience (e.g., JavaScript, AngularJS, HTML, Bootstrap, SQL) ServiceNow Certifications a plus (bonus for ServiceNow Portal Fundamentals, ServiceNow Portal Advanced) Web development experience a plus Excellent analytical and creative problem-solving skills Technically savvy and able to design and build applications that meet business goals and objectives Self-motivated, creative problem-solver who can adapt to new technologies and evolving customer requirements Capable of working independently as well as in a team environment Able to communicate (verbal and written) in a clear and concise manner, tailoring the communication appropriately to the intended audience Excellent active listening skills Capable of dealing with and managing conflict Able to work effectively in an environment with many competing and high priority demands
Chennai, Tamil Nadu
None Not disclosed
On-site
Full Time
Job Information Date Opened 07/14/2025 Industry IT Services Job Type Full time Salary 25 - 30 L City Chennai State/Province Tamil Nadu Country India Zip/Postal Code - Job Description Responsibilities: Implement Enterprise operations Console. Develop the console for single pane of glass. Customize enterprise-wide maps and view topology, connectivity, and performance with Orion Maps Build out BU, DC, area specific health dashboards. Build out Infra health dashboard. Customizable enterprise-wide reporting for monthly, quarterly, and or yearly operational reviews Asset Inventory of networking gear Report for assets in scope for all CVE scores 7 or higher Report for EOL HW Report for EOS SW Report that queries Network device types that are not on proper client advocated code. Report for current vulnerabilities or bugs in scope Assess the current Deployment. Make sure we have implemented NPM, NCM, NTA, IPAM, and APE with best practice. Upgrade versions and Hotfix as needed. Research Service Now interoperability Assess and or redesign our HA or DR solution. Recommend Feature improvements we are not utilising and the benefits from them. NCM refinement Need to manual tweak EOL/EOS for specific manufacture, model, makes, versions we have. SOP on how to install latest NCM hotfix to get close to real time CVE or as close to real time since CVEs are published daily? Some deceives when polled don’t give back proper SW versions. Load balancing polling to display VIP, Pools and Nodes connection detail. Backup reports SolarWinds Integrations with other tools Investigate SNOW module for SolarWinds to sync assets from CMDB Other tool integration which GIS may be interested in. Qualifications: Bachelor’s degree in computer science, engineering, or other related discipline required. Minimum of 3-5 years of experience in SolarWinds Certification in SolarWinds is preferred. Excellent communication skills, both verbal and written.
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