4859 Sla Management Jobs - Page 6

Your role and responsibilities As a Process Associate €“ Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability to manage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addres...

As a Data Engineer, you will be responsible for designing, architecting, and delivering end-to-end solutions that replace manual/semi-automated processes with a cloud-enabled, automated, and analytics-driven platform. You will collaborate with business stakeholders, product owners, and engineering teams to define requirements, design and develop the API gateways and analytics and AI/ML. The ideal candidate has deep Data engineering skills, strong cloud and data expertise, and proven experience in building enterprise-grade data analytics products. In addition to hands-on development, you will provide technical leadership, ensure adherence to software engineering best practices, and support pr...

Your role and responsibilities As Process Analyst €“ Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receiv...

Your role and responsibilities As Senior Process Analyst €“ Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous account...

JD - Logistics Analyst Interested Candidates Please Call or WhatsApp Gopinath - 6379052275 / 7010730964 JOB PURPOSE: A part of RI factory operations, this role will assist warehouse operations on inbound and outbound operations. Engages on SAP warehouse management systems for day-to-day operations and ensures transactional quality and adherence to the standard work JOB DUTIES: Conducts SAP WM transactional execution Assists materials movements from receipt to point of use Develops picking, kitting and material movement plans Creates and governs first pick shortage reports Adheres to dock to bin metrics and timely excess & short material system adjustments Ensures IRA (Inventory Record Accura...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Hotel and Lodging Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, your typical day involves acting as the primary liaison between clients an...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Hotel and Lodging Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, your typical day involves acting as the primary liaison between clients an...

Join us as a Service Manager at Barclays where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions To be successful as a Service Manager , you should have experience with: Vendor Management Roles Managing external vendor like contracts, Vendor Performance, SLA management and adherence etc Review Vendor performance on regular basis against technology deliverables carried out by vendor and Barclays vendor management standards Barclays - Process Unity Tool- which is ...

About The Role Skill required: Procurement Operations - Procurement Management Designation: Procurement Practice Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song" all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Risk Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :You will play a key role in ensuring squads operate efficiently, remain compliant, and maintain control over their platforms. You will collaborate closely with Risk Champions, Tech Leads, Architects, and Lead Engineers to support teams in detailing and understanding in-control deliverables. Your role involves translating requirements into actionable gui...

About The Role Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills : Change Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Lead, you will be responsible for leading the delivery of programs, projects, or managed services. A typical day involves coordinating various proj...

Key responsibilities You will have an end-to-end responsibility, accountability and handling entire demand to delivery process for allocated set of Maersk Line vessels and ensure the 4R Principle Right price, Right Place, Right Time and Right Quantity. Running the RFQ process with non-contracted suppliers for optimal deliveries. Follow Procure to Pay process (PTP) for timely payments to all vendors and handle invoices with discrepancies. Support Stakeholders with technical organizations through daily interactions and addressing their concerns in a timely manner. Must have the sense of urgency to address all pressing matters with key stakeholders. To be familiar with IT platform / system oper...

About The Role - Grade Specific Your Role Expected to possess a robust skill set that includes strong leadership and interpersonal abilities, effective communication skills, and a deep understanding of banking operations and operational leadership. Proficient in coaching and mentoring team members to enhance performance, managing change and uncertainty, and fostering a customer-centric and effective risk culture. Demonstrate strategic thinking and decision-making capabilities, conflict management skills, and the ability to build high-performing teams. Adept at performance management, driving accountability, and process compliance. Continuous learning and adaptability are crucial, as they nee...

About The Role Skill required: Language Translation - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: Spanish - Intermediate Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song" all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving...

Your Role Provide technical support for cloud databases and consumer data platforms across APAC. Ensure smooth data transactions between upstream and downstream systems. Monitor service performance and drive SLA compliance. Investigate and resolve incidents; manage problems and escalations. Act as the primary contact for stakeholders, ensuring timely updates and service improvement recommendations. Your Role Application Management Expertise Experience in managing, upgrading, and supporting cloud-based consumer data platforms. Service Delivery & SLA Management Proven ability to monitor and meet SLA targets with minimal breaches. Incident & Problem Management Strong skills in resolving inciden...

Job Opportunity at iEnergizer: Team Leader - Operations. Sales Team Leader and Inbound both have the opening. Whatsapp or call @ 8006200310 HR AMIT LATWAL Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at amit.latwal @ienergizer.com . For queries, reach out to 8006200310 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel f...

Join us as a Supplier Manager at Barclays where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions. To be successful as a Supplier Manager , you should have experience with: Vendor Management Roles. Managing external vendor like contracts, Vendor Performance, SLA management and adherence etc. Review Vendor performance on regular basis against technology deliverables carried out by vendor and Barclays vendor management standards. Barclays - Process Unity Tool- wh...

Responsibilities: Manage emails chats Handling escalations and complex queries Build sustainable relationships and trust with customer Customer Engagement: Engage with customers in a professional and friendly manner. Build rapport and ensure a positive customer experience during chat interactions. Issue Resolution: Identify and troubleshoot customer problems or concerns. Follow established procedures to resolve issues effectively and efficiently. Product/Service Knowledge: Maintain a thorough understanding of the company's products or services. Stay updated on product/service changes and updates. Documentation: Document customer interactions, including issues, resolutions, and feedback. Upda...

Job description Greeting from Ienergizer...! Looking for immediate joiner Candidate must have experience in travel process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English. Minimum 2 years' experience in travel process, at least 1 year as TL Salary upto 6 LPA Contact:- Vinay HR, 9910155221 Walkin Interviews : Plot no 512-513, Udyog vihar phase-3 , sec-19, Gurgaon , Timing 10am to 4pm

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Hiring for Team Leader for International Voice Process Location: Kolkata Team Handling, SLA Management Rotational Shifts/Offs 5 Days Working Salary Up to 7.8 LPA Interested candidates can call @9205503253 / 9953262467 Required Candidate profile Min 1 Year Experience as a Team Leader Must have handled International Voice Process Graduate Excellent Communication Skills Send Your CV at sumit@shadowplacements.com if you match the requirement

Responsibilities : 1. Team Management (Service FSEs) min 15-20. 2. SLA Management- Ticket Closure of both Proactive and Reactive Merchants issues.(device related) 3. Material Management from Hub to FSE.(Fwd and Reverse Logistics). 4. Upselling Skill. 5. Analytical and Data Manager. 6. Trainer Mindset.