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Assistant Manager |IT Service Management| ETP as a Service/ Operate

Assistant Manager |IT Service Management| ETP as a Service/ Operate

Deloitte Consulting

3 - 6 years

|

5 - 8 Lacs

Posted:14 hours ago| Platform:

Apply

Skills Required

itil framework incident & problem management it service management vendor coordination sla management service operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Support delivery and operations of IT Service Management for ETP-as-a-Service platforms, ensuring SLA adherence and service continuity.
Manage incident, problem, and change management processes while coordinating with internal teams and external vendors.
Track service performance metrics, prepare operational reports, and assist in service optimization initiatives.
Ensure compliance with ITIL frameworks, security standards, and client-specific operational requirements.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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