Posted:21 hours ago|
Platform:
On-site
Contractual
Tittle : Sr. SRE/App Support Engineer
Location Hyderabad
● Provide end-to-end application support across cloud environments and microservices-based architecture.
● Maintain and optimize production systems deployed in GCP and AWS to ensure high availability and reliability.
● Participate in a 24x7 on-call rotation, taking ownership of incident response, troubleshooting, and postmortem analysis.
● Monitor system performance, uptime, and logs using Datadog, and proactively address issues before they impact users.
● Improve CI/CD pipelines and developer workflows using GitHub Actions and other GitHub-based tools.
● Design and maintain scalable, secure infrastructure using Infrastructure as Code (Terraform, CloudFormation).
● Drive service reliability best practices, including SLOs, SLAs, and error budgets across teams.
● Identify and automate manual processes to increase operational efficiency.
● Support the deployment, operation, and optimization of containerized microservices in Kubernetes or similar platforms.
● Collaborate with software engineers to ensure services are production-ready and observable from the start.
● 8+ years of experience in Site Reliability Engineering, DevOps, or production operations roles.
● Experience supporting microservices architectures in production environments.
● Strong experience with cloud platforms – both Google Cloud Platform (GCP) and Amazon Web Services (AWS).
● Proficient in Datadog for metrics, monitoring, log aggregation, and APM.
● Experience with GitHub, including CI/CD pipelines, GitHub Actions, and version control.
● Strong scripting or programming skills (Python, Bash, Go, or similar).
● Hands-on experience with Kubernetes, Docker, or other container orchestration tools.
● Deep understanding of incident management and comfortable working in 24x7 support rotations.
● Solid foundation in networking, load balancing, security, and system performance.
● Media or streaming industry experience
. ● Familiarity with Terraform, Helm, or other infrastructure automation tools.
● Experience with incident management tools like (PagerDuty, Opsgenie, etc.).
● Knowledge of Agile/Scrum methodologies and collaboration tools (Jira, Confluence).
inTune Systems Inc
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