Siemens Limited-MLS Dynamics 365 Lead-Chennai-C1

5 - 7 years

7 - 9 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Full Time

Job Description


Description:

  • Dynamics365 Lead Responsibilities Use the internal CRM tool to set up and automatize CRM campaigns through multiple channels. Find CRM best practices in the luxury, art, and auction world to propose new innovative and creative ideas and services, CRM programs and technologies. Establish the project plan and manage the execution of product launch campaigns, newsletters, and ongoing CRM programs that target key market segments across email and on-device. Understand the overall CRM architecture to check the coherence of data coming from the different systems. Take ownership of existing CRM programs in place, ensure their execution and propose further improvements. Create specific CRM programs to limit the attrition rate and reactivate lapsed clients. Create relevant dashboards to provide regular status, results with defined KPIs and updates on the CRM campaigns efficiency. Be the member of Digital Customer Experience Solutions Team Work as a team leader is preferred though this is a senior individual contributor role. Communicate technical concepts to team lead and other team members. Qualifications for CRM lead A team player with an open attitude to sharing ideas and knowledge. Ability to successfully influence and drive change. Good business knowledge of retail and consumer facing applications is a must. Experience in managing international projects is a must with APAC exposure 5 years programming experience in VB.NET and SQL 5 years programming experience in Microsoft C# Named Job Posting? (if Yes - needs to be approved by SCSC)Additional Details
  • Global Grade :C
  • Level :To Be Defined
  • Named Job Posting? (if Yes - needs to be approved by SCSC) :No
  • Remote work possibility :No
  • Global Role Family :To be defined
  • Local Role Name :To be defined
  • Local Skills :Enter detailed local skills if needed
  • Languages Required::ENGLISH
  • Role Rarity :To Be Defined
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